Anyone have any experience working with American Coradius Internation Collection company?

I am working a deal right now where there was a second with USAA.  It was sent to American Coradius for collection.  Thus far, they've been impossible.  The balance on the 2nd is $32K.  They told me they would take $18K.  HA!  GMAC, who holds the 1st, offered them $1800.  Anyway, if anyone has any advice or words of wisdom I would be most appreciative.  Thanks.

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Just got a new file with them a few weeks ago. They are just servicers/collectors for a really old Citi 2nd.  They are pleasant enough but already it is a waste of time because they can't make any decisions for less than 15% of UPB....It is just sent up the chain to Citi.

I was afraid of that.  They want their own short sale package and my seller is flipping out because I guess they harrassed him mercilessly.  So I guess they could just hold out, cause the property to foreclose, and I would just have a gianormous waste of time on my hands it sounds like.  Thanks for responding.

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