Information

PNC Bank

Help with PNC short sales.

Website: https://www.pnc.com/webapp/unsec/Homepage.do?siteArea=/PNCCorp/PNC/Home/Personal
Members: 388
Latest Activity: Jul 27, 2020

PNC Bank Short Sale Information

 

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Customer service 800-523-8654

FAX:
937-910-4009

MAIL:
PNC Mortgage
Attention: Central Receipts
HAMP Bldg 7 – B6-YM10-01-1
3232 Newmark Drive
Miamisburg, OH 45342

PNC HELOC Department:

Phone: 866-622-2657    FAX: 866-641-2691

We seem to be getting conflicting info on numbers. Try these as well.

Fax SS Package to: 937-910-4009 -- Takes 24 hours to make it through their imaging system. Then call: Jonathon 937-910-3327 (he's in PNC's 1st Lienholder Loss Mitigation dept.)  He was very helpful for me. good luck

Here are updated Phone Numbers for PNC Mortgage:

SS Dept # is 888-224-4702

FX: 440-546-2201

FX: 937.910.4009

First Mortgage:800-523-8654

First Mortgage Letter of Authorization:937-910-3333

 

2nd Mortgage Collections: 866-622-2657 x 44700

 

ESCALATIONS:

PNC Twitter @PNCBank_Help 

[email protected]
800-524-9995

 

PNC SHORT SALE DOCUMENTS LIBRARY

Process for Fannie Mae/Freddie Mac Hardship Assistance Review

PNC Arms Length Transaction Notice.pdf

PNC HELOC PKG.pdf

Discussion Forum

PNC Escalation Contact

Started by Deb Orth Jul 27, 2020. 0 Replies

Does anyone have a contact at PNC?  Getting nowhere in response to submission of short sale package.  Keep getting emails saying they have received the documents.  Then they ask for the same docs…Continue

PNC Escalation

Started by Steve Doan. Last reply by Dean E Eshelman, CPA, CDPE, IRES Jan 23, 2017. 6 Replies

Hello all.  Have a short sale, home value is in the low 700's.  PNC is in the second  position and there is decent amount of equity beyond the 1st.  Having the home on the market for going on a year…Continue

1st and 2nd with PNC

Started by Ashley Den Uyl. Last reply by Sandy Hermes Nov 23, 2015. 1 Reply

The property went to foreclosure sale in 8/20/15. Michigan is a redemption state so we have 6 months from 8/20/15 to complete the short sale. I received an offer on the property and submitted the…Continue

Tags: sale, escalation, second, first, redemption

Help!! Should I resubmit package after seller is past due?

Started by Sandy Hermes. Last reply by Kylee Roe Jun 1, 2015. 5 Replies

Intitated contact with PNC last October and let them know Seller was reaching out for short sale. He could see a new financial obligation that would exceed his mortgage payment beginning in Jan. They…Continue

Tags: on, loan, netproceeds, current, seller

Comment Wall

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Comment by Chris Elder on May 30, 2012 at 3:57am

Anyone have any luck with PNC on a short where homeowners are current? I have a PNC first with a GMAC second. Does PNC offer a fixed amount for settling the second?

Comment by Krystal Warren on May 15, 2012 at 2:41am

Hey there.  My client has a first with PNC mtg and a second w/PNC bank.  They denied the short sale nine days prior to the sale date, and stated they cannot postpone the FC because I must request postponement ten days prior.   So needless to say, our client will be going into foreclosure in two days, 5/17, and I was wondering if anyone knew if PNC will normally pursue the deficiency.  We are in Virginia (a recourse state) so I know they have the right to, however, does anyone have experience with them foreclosing and coming after the deficiency?  My client is very anxious about this, any info is appreciated. Thx :)

Comment by Brenda L Wood on April 18, 2012 at 8:20am

I just got off the phone with PNC.  They indicated that the Authorization should be faxed to 937-910-3333 and then the workout package to 937-910-4009 (I was calling about a first lien with PNC).   I was not aware that the Authorization should be faxed to a different place and thought it would be helpful to pass along...

Comment by Cindy Mello on April 18, 2012 at 4:59am

I submitted a short sale package to PNC 2nd lein department and the fax number they gave me has been changed to 855-469-6447 as of 4/18/2012. Thought it would be good information to share. Thanks!

Comment by Bryant Tutas on April 16, 2012 at 12:48pm

Thanks Jim. Done

Comment by Jim Schneider on April 16, 2012 at 12:28pm

PNC Arm's Length

 

Bryant, please upload this to the group

Comment by Roger Johnson on April 12, 2012 at 4:57am

UPDATE: As of April 12th, 2012 the SS Dept # is 888-224-4702

Comment by Bion Grady on March 12, 2012 at 1:50pm

I am dealing with one on a first with PNC and everytime I call in to get an update I get more and more excuses and no solutions. We have 2nd approval with Greentree, buyers are still on board but PNC is being very uncooperative and today I finally spoke to the negotiator Diane on my file, the funny thing I did not even know I had a negotiator assigned to this file, go figure. Can anyone give me any information on someone higher up at PNC that can expedite this one. It would be appreciated.

Comment by Deidre St. Romain on February 15, 2012 at 10:29am

@Christy Sandhoff - did it work?  Tweeting PNC?

 

Comment by Deidre St. Romain on February 15, 2012 at 10:24am

I have a desperate plea for help here and I am hoping one of you Superstars can answer my call.  long story short - have a "must close by" date of 2/19 according to negotiator.  When I reminded him that it was a sunday and Monday was President's day and asked for a one day extension he said "This was a re-open file. The appraisal expired 1/19/2012. The investor approved extension of the appraisal until 2/19/12. I can not go against the investor. The claim will be denied."  First of all I did not even know whether the HOA lien was going to be settled until TODAY at 11 a.m. now it is a fire drill to get the appraiser back out there to look at repairs, get everyone signed and close it by Friday.  this delay was unavoidable.  I realize this is a giant crap shoot at this point but does anyone have any suggestions and what does he mean "the claim will be denied"?  HELP ME PLEASE SUPERSTARS!

 

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