Offer submitted to WF VA SS on 11/18.

Until now, no BPO ordered.

2 weeks ago, negotiator wants updated paystubs, buyer's pre-qual, etc. All resubmitted.Then silent and no news again.

I emailed negotiator. Called Customer Service, they sent an email.

What else can I do to escalate this file?

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Replies to This Discussion

It's not a BPO for a VA Compromise Sale, its a VA Liquidation Appraisal and your offer needs to net 88.13 percent of the Appraisal to get approved.  Have you e-mailed the Negotiator's Manager?

No, I have not. How do I find out who the manager is?

Hello Loreena,

Normally Wells Fargo is quick to reply and since you have submitted the requested documents it is probably in the document collection phase.  I would anticipate that the appraisal should be ordered this week and they will contact you.

I will suggest a different way to reach someone and it works.  send them a tweet @Ask_WellsFargo.

 

Good luck and let us know how it goes.

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