Information

PNC Bank

Help with PNC short sales.

Website: https://www.pnc.com/webapp/unsec/Homepage.do?siteArea=/PNCCorp/PNC/Home/Personal
Members: 388
Latest Activity: Jul 27, 2020

PNC Bank Short Sale Information

 

 Click the button to hire a Superstar in your area

Customer service 800-523-8654

FAX:
937-910-4009

MAIL:
PNC Mortgage
Attention: Central Receipts
HAMP Bldg 7 – B6-YM10-01-1
3232 Newmark Drive
Miamisburg, OH 45342

PNC HELOC Department:

Phone: 866-622-2657    FAX: 866-641-2691

We seem to be getting conflicting info on numbers. Try these as well.

Fax SS Package to: 937-910-4009 -- Takes 24 hours to make it through their imaging system. Then call: Jonathon 937-910-3327 (he's in PNC's 1st Lienholder Loss Mitigation dept.)  He was very helpful for me. good luck

Here are updated Phone Numbers for PNC Mortgage:

SS Dept # is 888-224-4702

FX: 440-546-2201

FX: 937.910.4009

First Mortgage:800-523-8654

First Mortgage Letter of Authorization:937-910-3333

 

2nd Mortgage Collections: 866-622-2657 x 44700

 

ESCALATIONS:

PNC Twitter @PNCBank_Help 

[email protected]
800-524-9995

 

PNC SHORT SALE DOCUMENTS LIBRARY

Process for Fannie Mae/Freddie Mac Hardship Assistance Review

PNC Arms Length Transaction Notice.pdf

PNC HELOC PKG.pdf

Discussion Forum

PNC Escalation Contact

Started by Deb Orth Jul 27, 2020. 0 Replies

Does anyone have a contact at PNC?  Getting nowhere in response to submission of short sale package.  Keep getting emails saying they have received the documents.  Then they ask for the same docs…Continue

PNC Escalation

Started by Steve Doan. Last reply by Dean E Eshelman, CPA, CDPE, IRES Jan 23, 2017. 6 Replies

Hello all.  Have a short sale, home value is in the low 700's.  PNC is in the second  position and there is decent amount of equity beyond the 1st.  Having the home on the market for going on a year…Continue

1st and 2nd with PNC

Started by Ashley Den Uyl. Last reply by Sandy Hermes Nov 23, 2015. 1 Reply

The property went to foreclosure sale in 8/20/15. Michigan is a redemption state so we have 6 months from 8/20/15 to complete the short sale. I received an offer on the property and submitted the…Continue

Tags: sale, escalation, second, first, redemption

Help!! Should I resubmit package after seller is past due?

Started by Sandy Hermes. Last reply by Kylee Roe Jun 1, 2015. 5 Replies

Intitated contact with PNC last October and let them know Seller was reaching out for short sale. He could see a new financial obligation that would exceed his mortgage payment beginning in Jan. They…Continue

Tags: on, loan, netproceeds, current, seller

Comment Wall

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Comment by Becky Martin on December 21, 2011 at 1:06pm

PNC is tough to work with...who is the investor, I have some manager contacts...

Comment by Jessica Eisenhauer on December 21, 2011 at 10:48am

I need a supervisor or prefer VP or President of Short Sale Department at PNC.  Anyone got any contacts?  This is a 1st mortgage.  Thanks

 

Comment by Joanna Durrant on December 20, 2011 at 5:01am

What a jack ass. DONT GIVE UP.  Escalate to a superior and keep going!  I left Coldwell Banker and started my own brokerage BECAUSE of the horrible market!  We are barely making it and still in a hardship. The alternative would have been leaving the business entirely as Coldwell was taking a high percentage of our checks.  Persistence will be the key.

Comment by Jessica Eisenhauer on December 19, 2011 at 2:59pm

I need some help.  I have a short sale with PNC only 1 lien.  We had bank approval almost a year ago but the buyer walked.  We got another offer just about 3-4 months ago, but of course had to start all over again. After waiting almost 4 months the bank did their BPO and countered the buyer to a price that was closer to what the BPO came back at.  The buyer accepted.  Then the negotiator asked for updated bank statements and financials.  In the last 2 months the sellers who were real estate agents (one a designated broker at the company) left and opened their own company.  Here is the real catcher.  They filed chapter 7 BK and it was discharged in March 2010, this home was included in the discharge..  I have worked with this before and all of them have been a slam dunk after BK.  Well now the bank came back and said the short sale was declined because the seller didn't have a hardship.  My thought is this...  we have an offer at the amount they countered, the sellers debt was discharged through Chapter 7 BK and who cares they started their own company the debt was discharged it is foreclosure or short sale..   They said this, you can't purchase homes as "investors", file BK and then open your own company and then expect us to feel sorry for you.  BUT this seller bought this home 16 years ago and lived in the property.  Yes they did file BK and there was a few other properties that were included in this BK, but they were in real estate and times were bad...  I am hoping someone has a senior or VP at PNC I could contact.  The guy (negotiator) I was working with turned into a HUGE jerk today and declined the file and was pretty much laughing at me over the phone at the end of our conversation...  we have an auction date of 2/3/12.   PLEASE HELP!!

Comment by Justin Berry on November 22, 2011 at 8:13am

Wanted to share:  Just had a PNC 2nd HELOC of $6k and they completely closed the short short sale file after about 6 weeks of trying to get it assigned.  BofA (1st) only allocated 6% or about $350 and PNC is requiring a full payoff.  Going to have to figure something out....

Comment by Lisa Sipes on November 2, 2011 at 5:34am

PNC is a nightmare!!!  I have a client who is a barber!!!  He used the money from the second to fix up his house and owes $69,000.  They gave us 2 options.....

1)  Pay $6,950 for a lien release only and they will go after him for the debt in their recovery department and he will receive a 1099.  (not that it matters) 

2)  Settlement in full for a lump sum of $41,700, we would counter this amount, but it must be reasonably close.  

 

It is a no win.....he has no money to pay this.....probably will end up filing bankruptcy.  

Comment by Marcy Moyer on November 2, 2011 at 5:22am

Does PNC accept electronic signature?

Comment by Kevin - Greenville, SC on October 19, 2011 at 8:33am
Comment by Nicole Jones on October 19, 2011 at 8:25am

I just called the number listed above and they told me it was the wrong number -They gave me this number : 1(800) 822-5626  --I called this number on Friday morning twice-I was on the phone for hours and all that happened was them hanging up on me both times ..I am on the phone with them now and They just gave me this number for the loss mitigation dept : (888)224-4702 -Has anyone used these numbers before?? Please advise. Thank you!!

Comment by Becky Martin on October 4, 2011 at 3:39pm
Lisa I hope you have some luck but PNC is brutal on 2nds especially.  They wanted like 33% for approval without deficiency - no one has any money to contribute in this small deal so they agreed to settle for the lien release of $3250 (10%) offered by Freddie Mac on the 1st with PNC also.
 

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