I received this email from a SunTrust negotiator"
Good morning ,
I’m Stephanie the negotiator for this file. Unfortunately I don’t have a direct extension you can contact me by
email. All I ask is that we don’t discuss any monies over email. Will
you please provide a year to date Profit and Loss State for XYZ (my seller's company).
Has anyone experienced this before? If I can't discuss money via email, how the heck am I supposed to get her the P&L statement? That's money. Right?
Thanks,
Jennie Blackburn
St Petersburg, FL
Tags:
What? That is the dumbest thing ever! Can not discuss money via email with a lender? Suntrust gets the idiot of the decade award for that policy
its against suntrust policy to discuss anything regarding money via email.
Do you have her email? I can't get anything but her name through Suntrust's customer service reps. Thanks!
Sarah, go to jigsaw.com and search suntrust VP level and up and send an email to every single person, trust me you will get a response
[email protected] is her email. I never kept her phone #, sorry. I 100% agree with Jeff though. You need to escalate this file. I have escalated on every Suntrust file I have ever worked and had great success. Jigsaw.com is great website and has helped me on many files!
Brent, JIGSAW is awesome! I use it daily
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