buyer #1-BOA give short sale approved for 185K with financing
buyer #1-walks from deal 2 days after approval
buyer #2-offer received 2 days after buyer #1 walks, for 190K cash (5k more!)
Negotiator has not responsed in 2 months....
Any suggestions?
Tags:
ok. tomorrow call back and ask if there is an escalation in your file. If they say no, ask them to do it again and document it. I have had that happen alot where they say they did it but they didn't. Perhaps thats whats taking so long. when you hang up, call back again and ask them if its in the file that you escalated it. If not, do it again immediately. Its a pain but, unless its in the file it hasnt been done. Also, they need to tell the negotiator what needs to be done not just escalate it. So, have them read back what they told the negotiator. If its not clear, tell them what to write.. They always tell u 7-10 days but that means nothing. it could be longer or shorter. Also, ask for your negotiators phone # and email and send him/her nice emails requesting their help. I was told on Friday that each negotiator has over 500 files. Thats insane. so be a little patient. As long as you keep your buyer informed and they are ok, you need lots of patience.
I got a counter offer and responded 2 weeks ago and still have not got a response. FYI I am sure that when you sent in the new offer they had to order new values and evaluate them and that takes time.
Ask them when you call what task the negotiator is working on and what his deadline is.
Its a pain but I got my counter offer in 33 days doing this. . . . hope this helps!
Gail in Phoenix, Az
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