US Bank says that seller cannot participate in HAFA because there is an offer in place. However the HAFA packet was submitted prior to offer submission but negotiator did not get to it until the offer was sent in. Any suggestions? Seller will not agree to short sale unless deficiency balance is waived and the loan has MI, investor is Freddie Mac and there is no 2nd.

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I'm no expert on this, but have you tried going to Freddie, that sounds like the usual lazy servicer doing what is expedient to them, even though it's not in the investor's best intrest.
Making Home Affordable - HAFA Forms - ARASS - Alternative Request for Approval of Short Sale and resubmit with entire file if necessary, but as long as seller has a buyer and accepted offer. This form also includes the wording to release your seller from liability and servicers are supposed to be using these forms or very similiar formats. Again, use the ARASS with accepted offers and no SSA was received first or if no short sale request has been submitted yet.
I am in the same boat.  Our short sale package was sent at the end of April, offer submitted July 26th, and still no approval for HAFA.  Now they are telling me that we don't qualify because there is an offer in place.
Terrible unorganized bank - never take a listing with them as lender!
US Bank now requires all Authorizations for Information Request to have specific beginning and end dates and the last 4 digits of the Real Estate Agency Tax ID # - just another hoop to jump thru!

I'm in the exact same situation.  Package sent in April....no response.  Offer sent in July.....no response.  Now saying they are not eligible for HAFA because they didn't have approval prior to offer.  Investor is Freddie Mac, who says they cannot do anything about US Bank in-house policies.

US Bank is correct (for once).  There is no ALT-RASS with a Freddie Mac HAFA Short Sale.  You must have a HAFA SSA agreement in place prior.

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