My short sale has the first TD with BOA and a second TD w/HELOC BOA. which is serviced by Greentree.
We have had all the experiences you have..no call backs..only will take 5% or nothing..After many months trying to work this out...I contacted the CEO of BOA. Within hours I got a phone call and they will assign a "Sr" short sale negotiator who can work with both departments. I am to have an answer within 48 business hours.
Hope this info helps some of you.
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To get it done with Greentree, call their corporate office in St. Paul Minnesota, - 651/293-3400, and ask for the operations manager in your state. Get their phone and e-mail address and CONTACT THEM. We did this and had an acceptance letter in hand less than 24 hours later.
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