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Wells Fargo Short Sale Info and Items Needed
Wells Fargo Short Sale Dept 1-866-903-1053 (see below for ASC forms)
Short Sale FAX 1-866-969-0103
Letter of Authorization Fax 1-866-917-1877
Mortgage Servicing 1-877-841-5301.
Wells Fargo Line of Credit Division 866-961-6861 or 866-970-7821
Third Party Authorization: 866-917-1877 (fax)
Fax: 866-834-7850 or 866-834-7949
Email format [email protected]
OR [email protected]
ESCALATION DEPARTMENT 866-605-0829
Wells Fargo Executive Offices: 800-853-8516
Started by Beth Walsh. Last reply by James Franko Nov 1, 2021. 6 Replies 0 Likes
Started by Kay VanKampen. Last reply by Short Sale Superstars LLC Oct 8, 2019. 2 Replies 0 Likes
Started by Angie Fraguas. Last reply by Short Sale Superstars LLC Jul 11, 2018. 3 Replies 1 Like
Comment
I have a short sale with Wells. Only the one Bank. Seller filed taxes for 2009 using Turbo Tax. Forgot to print a copy of the 1040. Turbo said they don't keep records longer than a year. She got a Test Transcript. Wells said they will not work with a Test Transcript only 1040, because Freddie Mac is the investor. IRS would only let her request a copy and that will take 60 Days and can only be mailed. We have had a buyer for a month, buyer doesn't want to wait that long.
Does anyone have any suggestions? Seller is beside herself.
@Ron - there are usually 3 stages.
1. Processing - they make sure you file is complete and up to date.
2. Negotiator receives it from the processor and makes sure it's complete.
3. Negotiator sends it off to investor and/or insurers for final approval.
Pamela,
Thank you very much for those phone numbers, I really appreciate it. I'll let you know what we can work out!
When a Negotiator mentions that she is in Stage 3 with the file,
what does she mean? How many stages are there?
Sean,
RE: Wells Fargo... These are the 3 numbers I called, and think the nice lady was at the first number:) Good Luck to you!
1-800-840-5812 (Wells Fargo Home Mortg office of the President/Exec Retail)
1-800-853-8516 (Exec President of Wells Fargo Mort Servicing Dept
1-866828-9436 Exec Dept of Home Equity Mortgage (2nds)
Pamela - Thank you! That's great to hear. I'm off to do the same thing...unless of course you'd like to send me the number of that nice lady you spoke with :) Thanks again!
Thom - That sounds like an interesting idea as well. Have you heard success stories from anyone who's taken that approach? I imagine that would be an interesting story to hear.
I called 1-800-766-4622 and got customer service. I explained to the representative I wanted to talk to a manager about my short sale commission. She connected mt to Leslie (ID# 8927034.) After I explained my situation to her she connected me to her manager, Brett. He gave me his phone number: 1-800-766-4622, then hit option 5 then extension # 2365809. We have a team and when I write on one of my short sale listings, I make sure the offer is written in one of my teammates names as I have heard GMAC will only pay a total of 3% if you double pop both sides. Can you withdraw the offer and resubmit it in your Brokers name? Lots of luck!
Pamela,
I have one with GMAC now that is not Freddie/Fannie. I have both sides of the deal and they're saying the investor will not pay more than 3% commission. Can you tell me who you called? Thanks!
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