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This group is for information, tips and solutions for Chase short sales.

Website: https://www.chase.com/chf/mortgage/hrm_otheralt
Members: 1166
Latest Activity: Oct 27, 2022

Chase Short Sale Information

 Click The Button Now To Hire A Short Sale       Superstar To Support You.

 

 

 

Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920

Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682

 

Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682

TWITTER: https://twitter.com/ChaseSupport

New Number for Chase Executive Office Resolution- 888-310-7995

888-310-7995 (Executive office for Chase)

 

Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:

Phone Direct: 858-60x-xxxx

So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345

Chase Prime and with Chase Equity(2nd).  Try these numbers for Chase Equity.

Short Sale Equity 1-866-233-5320

 

888-765-2849

866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]

Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.

 

Mail packages to Chase 3415 Vision Drive, Columbus OH 43219

Listing and selling agents must sign under their typed names in the purchase contract.

https://www.chase.com/chf/mortgage/keeping-your-home

WAMU (Now CHASE) missing document Fax 206-494-4666

Walk Department (before charge-offs) 866-346-6132

 Recovery Department (more than 120 days past due, charged off) 877-836-3040

Chase Short Sale Forms

**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"

Discussion Forum

Comment Wall

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Comment by Elvira Quiray on June 5, 2011 at 1:55am
I have submitted a short sale package to Chase 2 months ago. Until now, I couldn't get anyone to update me with the file. Have been calling every week. Any suggestions.
Comment by Smitty on June 4, 2011 at 6:37am
Yes, we submitted and of course the offer is too low.  I SWEAR the BPO person was smoking SOMETHING when she came up with that value.  I wish people would take into consideration that if there is an auction deadline that greatly affects the price.  I think this person was merely a picture taker for someone else.
Comment by Karyl Moore on June 3, 2011 at 12:44pm
I would still submit the low offer, along with comps, explanation, estimates, etc.  It may or may not make them postpone the sale but you have to try for your sellers.
Comment by Smitty on June 3, 2011 at 6:39am
Any ideas on how to stop a trustee sale for Chase?  Valuation came in at $160,000 - property is currently listed at $119,900 and needs a ton of work.  I've had two showings.  Trustee sale is the 10th.  I got an offer in but it was low.  At this moment, we have a contractor going through on Monday for an estimate we are submitting. 
Comment by Jean Beymer on June 2, 2011 at 11:42am

Thanks Michael.  Lately, it seems we are getting more just okay than bullet proof.

 

Jean

Comment by Michael Schneider on June 2, 2011 at 9:11am

Jean,

Interesting you should ask.  As I'm sure you know, these phrases range from bullet-proof to just okay.  Here is the language:

...we will accept a minimum of $xxx,xxx.xx to settle your account and release the lien(s) on the property above.

 

Comment by Jean Beymer on June 2, 2011 at 8:07am

Michael on your approval letter for the Chase outreach program...what was the wording on the deficiency language?  Paid in full?  Paid less than full balance? 

 

Comment by Kent Dills on June 2, 2011 at 7:48am
Gabe, I stand by what I said.  You need to get the negotiator to "sanity check" this with the investor as it makes no sense.  In the event you're not getting the full picture - as them to justify the greater than full payoff with a line itemized accounting.  Don't give up!  Keep pushing!  Things will get clearer on one side or the other!  ;-)
Comment by Michael Schneider on June 2, 2011 at 7:09am

Gabe,

If the Seller were making a full payoff, you don't need approval.  So, "Demand > Payoff" makes no sense.  Something isn't right here, either there are other fees or the "amount requested" is for both 1st and 2nd, or the payoff is actually higher than you realize, or something else.

Comment by Gabe on June 2, 2011 at 6:40am
Kent, this request came directly from the investor, who has been very aggressive and scrutinizes everything we submit.  It really seems they would have this figured out.
 

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