How's the Citi process??

this is my first Citi short sale listing going in for approval ... can anyone share their experience with me ... how do they like to be contacted? The reviewer was by email and responded quickly. Today, when I called, they gave me the name of the assigned negotiator, got her email, but that is it ... they said she will call me (though, I did email her to introduce myself and asked if she needed anything from me). Anything advise is always good!

Thanks!

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Replies to This Discussion

Permalink Reply by Ben Benita on May 23, 2011 at 4:12pm

CITI is FANTASIC......fair and VERY easy to work with....you are REALLY lucky if you have them first (though you will be remarkably jaded as to how "easy" short sales are)!!!!

Best of luck!!!!

Permalink Reply by Nancy Campbell on May 23, 2011 at 4:23pm

This is a first lien with Citi, second is a credit union - total different story there! The first Citi short sale - have done many with BOA, WF and Chase ... some good some bad, but all different. Its a great challenge for us, is it not? One thing ... I am not bored and loving it!

Permalink Reply by Wendy Moore on May 23, 2011 at 5:09pm

Citi was the easiest yet. We submitted a complete package and got an answer in 30 days. Good Luck!!!

Permalink Reply by Kent Dills on May 24, 2011 at 3:26am

Nancy, I've closed multiple short with Citi and their one of my favorites to work with. It sounds like they're working their standard process with you and that's a good thing. Just check-in once a week and push things when you need to and you'll be fine. Good luck!

Permalink Reply by Sara Mehrpouyan Los Angeles CDPE on May 26, 2011 at 6:38pm

Is it true that Citi will not extend on a short sale closing? Recent approval says they will offer the seller a deed in lieu instead of extending? Anyone?

Permalink Reply by Nancy Campbell on June 1, 2011 at 8:06am

Well ... I am surprised that you praise Citi ... I submitted the offer on April 30th ... it went through a 'review' process and on May 23 was assigned to a negotiator, but have not heard a peep from the assigned negotiator! I emailed her with my contact information and to ask for an update, even called and asked if I had the correct email for this person.

On top of it ... as I talked to customer service, they spoke to her as I was on the line, told me the negotiator 'commutes' from home and there is no way I can speak to her ... only by email. What's up with that ... hope her home computer is secure if she is opening up file transactions ... just saying ...

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