TATIANA
  • Miami, FL
  • United States
  • MIAMI
Share on Facebook
Share

TATIANA's Friends

  • Darlene Schaefer
  • James ferebee jr
  • Wendy Rulnick
  • Bryant Tutas
 

TATIANA's Page

Latest Activity

Craig Bartels replied to TATIANA's discussion PLEASE KINDLY HELP - ESCALATION US BANK in the group US Bank
"I am having the EXACT same issue with U.S. Bank!  I have had a cash offer that meets net for almost 10 months!  4 weeks ago we sent over the HUD-1 that was supposed to be final item to get acceptance....now no one will respond at all.…"
Dec 16, 2014
Becky Martin replied to TATIANA's discussion PLEASE KINDLY HELP - ESCALATION US BANK in the group US Bank
"I am trying to close a file tomorrow, Friday, and the resolution specialist has not responded to my final HUD submission that was sent on Tuesday - I have resent it everyday and had customer service email her - they say that is all they can…"
Aug 14, 2014
Tony and Robin Pickett replied to TATIANA's discussion PLEASE KINDLY HELP - ESCALATION US BANK in the group US Bank
"Has anyone found someone to effective escalate to at USBank?  We have the Underwriter's email but no one at USBank will give out a phone number for the UW/Negotiator or their manager.  Any ideas?    HUD approved the…"
Aug 13, 2014
Tony and Robin Pickett replied to TATIANA's discussion PLEASE KINDLY HELP - ESCALATION US BANK in the group US Bank
"Tatiana, I'm having the same problem with USBank.  The 'Single point of contact' doesn't have info nor can they escalate.  The offer was written April 5th and HUD approved a variance on May 20th and all USBank can do is…"
Jun 30, 2014
TATIANA joined Mayra Espinosa CDPE, HAFA, SFR's group
Thumbnail

SPS Select Portfolio Servicing, inc

Loan Resolution Department Phone: Fax: 1-888-818-6032 1-801-293-3936 Loan Resolution Hours: Monday - Thursday 8:00am - 11:00pm EST Friday 8:00am - 9:00pm EST Saturday 8:00am - 1:00pm ESTSee More
Apr 23, 2014
Fred Bauscus replied to TATIANA's discussion PLEASE KINDLY HELP - ESCALATION US BANK in the group US Bank
"I found this department to be worthless.  They sat on the issue for a month and the response was doubletalk. If you're communicating through the Mortgage Assistance Point, they have no authority and are reading the notes on the file. …"
Apr 4, 2014
TATIANA replied to TATIANA's discussion PLEASE KINDLY HELP - ESCALATION US BANK in the group US Bank
"Thank you Justin, I really appreciate your information. I need to escalate this file I have a nice day!"
Apr 4, 2014
Tiffany Lachnidt left a comment for TATIANA
"I no longer have a specific contact at VA, this transaction was quite awhile ago.  If your seller is not VA, they won't be able to do anything.  If they want to call they can google VA loan help and it will give them the service…"
Apr 3, 2014
Justin Berry replied to TATIANA's discussion PLEASE KINDLY HELP - ESCALATION US BANK in the group US Bank
"Escalations complaint dept 855-211-4872 and defaultcomplaintescalation@usbank.com Good Luck!"
Apr 3, 2014
TATIANA replied to TATIANA's discussion PLEASE KINDLY HELP - ESCALATION US BANK in the group US Bank
"Thank you Nolberto for your prompt response. I will follow up your advise."
Apr 3, 2014
Tiffany Lachnidt left a comment for TATIANA
"Our transaction was VA and it was moved forward immediately after we escalated and called VA directly.  Is yours a VA file?"
Apr 3, 2014
Nolberto replied to TATIANA's discussion PLEASE KINDLY HELP - ESCALATION US BANK in the group US Bank
"I don't have any escalation contacts for this bank but I would suggest to ask for the Neg's Mrg when you call, afterwards, get his/her name & phone number as well then you ask for that person's  manager 'til you get to…"
Apr 3, 2014
TATIANA added a discussion to the group US Bank
Thumbnail

PLEASE KINDLY HELP - ESCALATION US BANK

Good afternoon all, Im working on a short sale with US BANK since January. The person that is working on my file from the lender is saying that the file is still on review they are not clear with the process. Im desperate because this property has a sale date on May so I kinldy request from your support if you can advise to whom I need to direct an escalation. Thank yo so much!See More
Apr 3, 2014
TATIANA joined Jeff Payne's group
Thumbnail

US Bank

US Bank services Florida Housing loans Ph#: 1-800-365-7900 Fx#: 1-866-563-9508See More
Apr 3, 2014
TATIANA is now a member of Short Sale Superstars
Jan 31, 2014

Profile Information

First Name
TATIANA
Last Name
GUTIERREZ
Are you a...
Title Company
State
MIAMI
City
FLORIDA
My Profile
Best Beach Title

Comment Wall (2 comments)

You need to be a member of Short Sale Superstars to add comments!

Join Short Sale Superstars

At 7:16pm on April 3, 2014, Tiffany Lachnidt said…

I no longer have a specific contact at VA, this transaction was quite awhile ago.  If your seller is not VA, they won't be able to do anything.  If they want to call they can google VA loan help and it will give them the service location to contact.

Good luck!

At 10:31am on April 3, 2014, Tiffany Lachnidt said…

Our transaction was VA and it was moved forward immediately after we escalated and called VA directly.  Is yours a VA file?

 
 
 

Members

Badge

Loading…

© 2017   Created by Brett Goldsmith.   Powered by

Badges  |  Report an Issue  |  Terms of Service

********************************** like buttons ************************