"Calling Chase the mortgage servicer is different than reaching someone who can help on notes that are backed by Chase. Calling Chase typically won't help. I opened a case with Chase OOP but they aren't able to help with matters like this.…"
"But it seems it is SPS when I have spoke with Chase they say that is not their policy but they say they cannot do anything because the short sale is been service by SPS. Do you think that perhaps trying to get to Chase and let them know the poor job…"
"Yeah, this is happening. I have 3 listing in the last month fall apart because of this due to SPS and the guideline they are enforcing on chase backed assets or accounts came from chase. They are pushing people towards cash for keys or foreclosure.…"
I am Realtor trying to help a client process a short sale. The first buyer walked because they got tired of waiting. We received a second offer and submitted it to the SPS right away and got acknowledgement of them receiving this July 17th 2019. A week later they closed the file citing that the buyer cancelled offer in error because the buyer they were referring to in the letter was the previous buyer not the current buyer. Since this happened we have tried to continue with the process and they…See More
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