Janeth Rector
  • FL
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Janeth Rector's Discussions

Where can we report to Chase the unprofessional treatment their clients are been subjected with SPS

Started this discussion. Last reply by Smitty Oct 9. 5 Replies

I am Realtor trying to help a client process a short sale. The first buyer walked because they got tired of waiting. We received a second offer and submitted it to the SPS right away and got…Continue

 

Janeth Rector's Page

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Smitty replied to Janeth Rector's discussion Where can we report to Chase the unprofessional treatment their clients are been subjected with SPS
"File with the consumer protection finance bureau and your AG's office The more these organizations hear about the improper servicing the more pressure SPS will feel."
Oct 9
Brett Goldsmith replied to Janeth Rector's discussion Where can we report to Chase the unprofessional treatment their clients are been subjected with SPS
"Calling Chase the mortgage servicer is different than reaching someone who can help on notes that are backed by Chase. Calling Chase typically won't help. I opened a case with Chase OOP but they aren't able to help with matters like this.…"
Sep 13
Janeth Rector replied to Janeth Rector's discussion Where can we report to Chase the unprofessional treatment their clients are subjected with SPS
"Thanks for your response Brett."
Sep 13
Janeth Rector replied to Janeth Rector's discussion Where can we report to Chase the unprofessional treatment their clients are subjected with SPS
"But it seems it is SPS when I have spoke with Chase they say that is not their policy but they say they cannot do anything because the short sale is been service by SPS. Do you think that perhaps trying to get to Chase and let them know the poor job…"
Sep 13
Brett Goldsmith replied to Janeth Rector's discussion Where can we report to Chase the unprofessional treatment their clients are subjected with SPS
"Yeah, this is happening. I have 3 listing in the last month fall apart because of this due to SPS and the guideline they are enforcing on chase backed assets or accounts came from chase. They are pushing people towards cash for keys or foreclosure.…"
Sep 13
Janeth Rector posted a discussion

Where can we report to Chase the unprofessional treatment their clients are subjected with SPS

I am Realtor trying to help a client process a short sale. The first buyer walked because they got tired of waiting. We received a second offer and submitted it to the SPS right away and got acknowledgement of them receiving this July 17th 2019. A week later they closed the file citing that the buyer cancelled offer in error because the buyer they were referring to in the letter was the previous buyer not the current buyer. Since this happened we have tried to continue with the process and they…See More
Sep 12
Janeth Rector is now a member of Short Sale Superstars
Sep 12

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First Name
Janeth
Last Name
Rector
Are you a...
Agent
State
FL
City
Lithia

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