Jana Reyes
  • Female
  • Elk Grove, CA
  • United States
  • CA
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  • Cathy Perry
  • Amy Martin

Jana Reyes's Discussions

CitiMortgage Executive Response Unit?

Started Feb 11, 2014 0 Replies

Help! Anyone have an accurate number for the Executive Response Unit at Citi?? I was supposedly escalated to them last week but when I call to follow up the "direct" number I was given for that unit…Continue

Wachovia Extension ---- Contact for Upper Managemen -- Someone who sees the big picture? HELP???!?!

Started this discussion. Last reply by Alex Miller Feb 14, 2011. 1 Reply

Anyone have a high level contact at Wachovia?  Someone who can see the big picture and understands the lending timelines and HVCC rules?  As of today I FINALLY have approval letters from the 1st…Continue

Tags: Lending, Timelines, Extensions, Sale, Short

Coldwell Banker Mortgage Service Center???

Started this discussion. Last reply by Ben Benita Jun 26, 2015. 2 Replies

Ever done a short sale with Coldwell Banker Mortgage Service Center?  I have a mailing address and a website that's underconstruction...  Anyone have a phone number for loss mit?  And a fax…Continue

Tags: Loss, Mitigation, Department, Center, Service

Does any one have advice about or a good contact at Pulaski Bank???

Started this discussion. Last reply by Jeff Payne Nov 11, 2010. 1 Reply

I have a client who's doing a short sale.  Their second is with Pulaski Bank.  The negotiator assigned is in my opinion unreasonable.  The borrowers are jobless and in the process of divorcing.  The…Continue

Tags: sale, short, bank, pulaski

 

Jana Reyes's Page

Latest Activity

Ben Benita replied to Jana Reyes's discussion Coldwell Banker Mortgage Service Center???
"Was the conclusion on this that PHH is who to deal with for Coldwell Bank short sales? Thanks [email protected]"
Jun 26, 2015
Jana Reyes posted a discussion

CitiMortgage Executive Response Unit?

Help! Anyone have an accurate number for the Executive Response Unit at Citi?? I was supposedly escalated to them last week but when I call to follow up the "direct" number I was given for that unit does not work. Customer service has given me 3 other numbers that don't work either. :( Just more run around... Which is why I was escalated in the first place.
Feb 11, 2014
Jana Reyes commented on Wendy Rulnick's group Citi Bank
"Does anyone have a direct phone number for the Executive Response Unit???  My file was escalated there but the person who escalated me gave me a bad contact number.  I have called back in and received 4 other bad…"
Feb 10, 2014
Jana Reyes joined Mayra Espinosa CDPE, HAFA, SFR's group
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SPS Select Portfolio Servicing, inc

For Short Sale - OverviewHomeowners interested in pursuing a short sale, can call 888-818-6032 to speak with a Loan Servicing RepresentativesTo speak to a Loan Servicing Representative to Help you with answers to your questions regarding the status or history of your account call please call 888-818-6032Representatives are available Monday through Thursday from 8:00 AM to 11:00 PM, Eastern Time.Friday from 8:00…See More
Feb 10, 2014
Jana Reyes joined Wendy Rulnick's group
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Citi Bank

Citi Short Sale InformationSee More
Nov 25, 2013
Jana Reyes joined Bill Black's group
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Seterus (LBPS)

IBM put 1.3 Billion into this arm of the business... let's see how productive that was?See More
Nov 19, 2013
Jana Reyes replied to Steve Truman's discussion IRS Lien release about to expire - any way for an extension?
"I have been through this process a couple times this year. Luckily, for my most recent sellers, their short sale lender understood what a huge feat it was to get IRS on board so they extended the short sale for us to avoid having to ask the IRS for…"
Mar 10, 2013
Jana Reyes commented on Wendy Rulnick's group Green Tree Servicing
"Does anyone know if the Greentree Package here from May 2011 is still current? "
Mar 1, 2013
Jana Reyes replied to Mike Rizzo's discussion Denial Letter 9 days before closing
"I had this exact same thing happen to me. It turned out Fannie changed servicers so BofA had to revoke the approval because it was no longer in their authority. It took a couple weeks for the servicer to acknowledge the borrower but when they did I…"
Feb 24, 2013
Jana Reyes commented on Maya Thomas's group Specialized Loan Services LLC
"Any suggestions on escalation contact? I've had my file "escalated" by the customer care team multiple times and each time received no return call, no results.  The notes say the amount offered by the 1st lienholder…"
Jan 2, 2013
Jana Reyes joined Maya Thomas's group
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Specialized Loan Services LLC

Incredibly nice and accessible people. Contact was Monica phone (800) 306-6059 fax (720) 241-7526 SLS Customer Resolution.See More
Sep 23, 2012
Jana Reyes joined Bryant Tutas's group
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BSI Financial Services

A group to assist with resources and contact numbers for short sales with BSISee More
Aug 19, 2012
Jana Reyes joined Suzanne McLaughlin's group
Aug 19, 2012
Jana Reyes commented on Rosemary Brooks's group HAFA - Home Affordable Foreclosure Alternative
"Help! Does anyone have a copy of the HAFA Supplemental Directive that went into effect in June 2012?  I'm trying to get a HAFA short sale approved and the 2 lienholders are in conflict over the "HAFA…"
Jul 30, 2012
Jana Reyes joined Wendy Rulnick's group
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HSBC

The Hongkong and Shanghai Banking Corporation LimitedSee More
May 7, 2012
Jana Reyes commented on Wendy Rulnick's group Bank of America Short Sales
"Help!  I've been trying to close a short sale that MUST close today for three days.  Come to find out the person with final HUD approval authority is "out on vacation" for two weeks. Customer service attempted to transfer me…"
Dec 30, 2011

Profile Information

First Name
Jana
Last Name
Reyes
Are you a...
Agent
State
CA
City
ElK Grove
My Profile
I'm a licensed Realtor working for Keller Williams Realty in Elk Grove. My passion is helping homeowners avoid foreclosure. I'm a CPDE (Certified Distressed Property Expert) and a PSC (Pre-Foreclosure Specialist through Partner First).

My goal is to educate homeowners so that they may make informed decisions during these hard times.

Jana Reyes's Blog

How can I land a property for my buyers if the property goes to Trustee Sale??

Posted on May 9, 2011 at 7:17am 1 Comment

HELP!!!! 

 

My clients have been waiting on a BofA short sale for 5 months.  This is the ONLY house they want to buy - it's perfect for their huge family and horses.  The sellers were cooperating for the first few months but then suffered a family tragedy and went MIA. 

 

Now, BofA has no choice but to foreclose. 

 

My clients are DEVASTATED at the thought of not closing on the property.  Has anyone had success in getting a bank to sell to the short…

Continue

Comment Wall (4 comments)

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At 7:24pm on November 16, 2010, Cathy Perry said…
I am so glad it looks like Pulaski is coming through. They have a good reputation here and I am glad to see the CEO is living up to that. So cool that they called the seller to apologize - don't think that would happen with b of a.
At 9:12pm on November 15, 2010, Cathy Perry said…
I asked Derek Meyers about this - he's the loan officer from Pulaski who sits in my office - he wanted to talk to you first before giving you what might not be the right name. I dug up your cell number on Active Rain and gave it to him; we've been emailing back and forth this evening so I suspect you will hear from him tomorrow. If not, his number is 314.495.6962; feel free to call him and use my name. I'll be leaving tomorrow to pick up my son from college, back Wednesday night some time.
At 6:54pm on November 13, 2010, Cathy Perry said…
I'll see if I can get a name and number for you on Monday; if not, I'll give you my contact's info and you can try him directly. If you don't hear from me, email me at [email protected] to remind me just in case the day gets crazy.
At 9:25am on November 13, 2010, Cathy Perry said…
Are you referring to the Pulaski Bank in St. Louis? Although I don't know anyone in a loan modification capacity, my company has partnered with Pulaski as our mortgage lending department, and the officer I work with may be able to steer you in the right direction. Let me know if this is the same bank and if you are interested in his contact info.
 
 
 

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