Yes, Wells has become very difficult to deal with since Equator. I feel it is more that you cannot reach the proper people in charge because they hide behind the inefficiencies of Equator.
I just found out last week 99% of my problem is that Equator has been axing all my uploads. Most of the files are not in the system, they simply disappeared. With each tasker they were uploaded, seen weeks later and now have disappeared.
The VA loan is another beast and the Equator software demands tasks to be completed that simply are not needed. I finally have a live person and do hope they will get me an approval by next week. It has been a long 5 1/2 month wait. Very frustrating...
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