Wells Fargo Short Sales


Wells Fargo Short Sales

Wells Fargo and ASC (America's Servicing Company)

This group is for information, tips and solutions for Wells Fargo short sales.

Members: 1426
Latest Activity: Jun 11

Wells Fargo Short Sale Information

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Wells Fargo Short Sale Info and Items Needed

Wells Fargo Short Sale Dept 1-866-903-1053    (see below for ASC forms)
Short Sale FAX 1-866-969-0103
Letter of Authorization Fax 1-866-917-1877

Mortgage Servicing 1-877-841-5301.

Wells Fargo Line of Credit Division 866-961-6861 or 866-970-7821

Third Party Authorization: 866-917-1877 (fax)
Fax: 866-834-7850 or 866-834-7949

Email format Firstname.MiddleInitial.Lastname@wellsfargo.com
OR Firstname.Lastname@wellsfargo.com


Wells Fargo Executive Offices:  800-853-8516

Discussion Forum

Wells Fargo Short Sale - HELP HELP HELP

Started by Allan Robinson. Last reply by Allan Robinson Nov 10, 2016. 3 Replies

FHA Investor Wells Fargo since June of 2015

Started by Robin Lemmons. Last reply by Gladys Nunez Nov 2, 2016. 4 Replies

Wells Fargo Short Sale: Seller Not Delinquent

Started by michael bellamy. Last reply by Gladys Nunez Nov 2, 2016. 5 Replies

Comment Wall


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Comment by Helena Kaucheck on October 28, 2016 at 9:16am

@susana are you a dual agent for both buyer and seller?  It seems strange that WF won't elaborate on the reason.  Would your Seller be opposed to call WF directly and find out why they were denied?  I've run into cases where the servicer will not disclose all the info to me but will for the borrower (Seller).  When you get someone from the Executive office I would make sure they know about your conversation with the investor -- including the name of the person you spoke with.  If all else fails, I've directly worked with the investor in the past to try and push the servicer towards a clear denial or an approval via the investor.  I've never run into a situation where there was such a vague reason.  Generally, a denial of the buyer's offer is due to contract price but as it relates to the Lender's requirement of net.  On the Seller's side I usually see it's due to some inability to support or approve the "hardship" during the review.  In the last couple of years, denials came in because the value of the home (lender's values) show the house may be what the loan balance reflects, - thereby denying/countering a short sale by providing a decision on a price that was far above market to see their loan value realized.   If it's the buyer then I normally see a counter.  Wonder if there's MI on the property and that is who is not approving or the file is not meeting their standards. 

Comment by Brett Goldsmith on October 28, 2016 at 9:15am

Did they take out a claim? Sometimes a lack of a claim could be an issue.

Comment by Susana on October 28, 2016 at 8:57am

@ brett & @paula yes its an arms length transaction and they didn't request an affidavit. No title issues ... Its a Sandy home and the seller was dealing with insurance issues with WF, besides that I am not aware of any issues the seller had with WF.

Comment by Brett Goldsmith on October 28, 2016 at 8:46am

@susana I'm assuming you meant it is an arms length transaction.

Is there any weird title stuff going on? Does the seller have a long history of dealings with this servicer? I've seen only a few times where it's the seller and there's generally no getting around that.

Comment by Paula Bachman on October 28, 2016 at 8:45am

Just to be clear, you have buyers who cannot sign an arm's length affidavit?

Comment by Susana on October 28, 2016 at 8:42am

@brett its not an arms length transaction. My first buyer was denied for the same reason then they asked me to get a new buyer and also denied for the same reason.

@paula he was approved HAFA

Comment by Paula Bachman on October 28, 2016 at 8:37am

Are they denying the sellers a short sale?  If the sellers qualify for a short sale, perhaps there is an issue with the buyer.

Comment by Brett Goldsmith on October 28, 2016 at 8:31am

@susana. This happens often and you won't be able to find out the reason. Many times they think it's a violation of arms length affidavit. You should ask if you can reapply with a new offer.




Comment by Susana on October 28, 2016 at 7:31am

Has anyone had an issue with WF denying a short sale because it doesn't meet investor quality standards. I asked the negotiator from the bank to explain what that meant and her response was that she cannot give further details. My buyer accepted the full counter offer from WF, so that clearly wasn't the issue. I have called executive office at WF and waiting on a response and called the investor on the loan who informed me that they don't deny SS because of the reason I have been given and that WF has to elaborate as to the denial. I was wondering if anyone has come across this issue and what was done to get it approved?

Comment by Elva Branson-Lee on October 22, 2016 at 12:05pm

Thanks, Helena & Dean. They accepted the ALTA upon escalation. We seem to be moving forward again, for now. 


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