Wells Fargo - switching one buyer for another buyer WITHOUT closing the file and starting over

I just received short sale approval but the old buyer walked away and I have a new buyer but the closer has closed the file and told me to start the entire process again in equator?  Is there a way to get the file re-opened and escalated because it took Wells almost 60 days to approve it the first time.

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It may have been a "soft decline" In which case they will use your previous documents that are already on file (as long as they haven't expired). If this is the case, your next approval should be expedited. Wish you luck!

Awesome thanks Donna!  They did not decline it - just closed the file and told me I have to wait 3 days before submitting the new buyer's info and I hoping they will expedite the new short sale approval under 10 days :)

60 days is a great time line!

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