I have an approval letter for a short sale on 2-27-13 the approval is until 4-26-13 then the bank put a sale date on the property on 4-18-13. I called to try an get the sale date postponed and they are telling me they will not postpone the sale date just because I have an approval letter. Any suggestion on how I can get the sale date postponed so I can sell the property. The buyers have already paid for appraisal, home inspection and the demand for two HOA's for a total of approx. $1,500. I think this is pretty bad of Wells Fargo.




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Linda, refer to the foreclosure document. Fax your offer along with the approval letter to the trustee sales office it's usually the attorney.  That always helped me in the past.

Bypass the cookie cutter staff within WF.


Thanks Karin,

I will fax that info to the Trustee.


It is late, but u could try a having the seller send a QWR. If u are not familiar with it, u can get info on Google. Good luck!

Hi Garey,

I'm on Google and I'm not sure what type of QWR  that needs to be send this is a sample I copied is this what your referring to ??? Thanks, Linda

Sample Written Complaint to Lender
The following is a sample qualified written request from you, the borrower, to a lender. Use this format to address complaints under the Real Estate Settlement Procedures Act (RESPA). Be sure to read more about RESPA, and your rights under this Act, elsewhere on the RESPA site.

Attention Customer Service:

Subject: [Your loan number]
[Names on loan documents]
[Property and/or mailing address]

This is a "qualified written request" under Section 6 of the Real Estate Settlement Procedures Act (RESPA).

I am writing because:

  • Describe the issue or the question you have and/or what action you believe the lender should take.

  • Attach copies of any related written materials.

  • Describe any conversations with customer service regarding the issue and to whom you spoke.

  • Describe any previous steps you have taken or attempts to resolve the issue.

  • List a day time telephone number in case a customer service representative wishes to contact you.

I understand that under Section 6 of RESPA you are required to acknowledge my request within 20 business days and must try to resolve the issue within 60 business days.


[Your name]

REMEMBER: This letter SHOULD NOT be included with your mortgage payment, but should be sent separately to the customer service address.

You SHOULD continue to make the required mortgage and escrow payment until the request is resolved.

You may bring a private right of action under Section 6, if you suffer damages due to the lender's servicing of the loan. See the RESPA statute and regulations.

Who is the Investor?

He was with Specialized Loan servicing and now it's Wells Fargo, I believe the investor is Mortgage Back Securities.

The approval date was 3-27-13 not 2-27-13, they are not even giving him 1 month of an escrow in order to close the property, I called the Corporate offices in which she has escalated to the Realtor short sale dept. and I'm suppose to hear from them within 24 to 48 hrs, from Friday 4-12-13. I really do think they will do anything. I've been doing short sales now for the past 3 - 4 yrs. and I've have much success with Wells and BofA and them extending out the sale dates especially with an approval letter.



Is this HAFA?

Yes it is a HAFA.

5 Protections Against Unnecessary Foreclosure 
Pursuant to the servicer’s HAFA Policy, every potentially eligible borrower must be considered for 
HAFA before the borrower’s loan is referred to foreclosure or the servicer allows a pending 
foreclosure sale to be conducted. At the servicer’s discretion, the servicer may initiate 
foreclosure or continue with an existing foreclosure proceeding during the HAFA process, but 
may not complete a foreclosure sale: 
 While determining the borrower’s eligibility and qualification for HAFA. 
 Until a date that is 5 business days after the date that the servicer sends the notice under 
Section 4.2 that a HAFA short sale or DIL is not available. 
 While awaiting the timely return of a fully executed SSA. 
 During the term of a fully executed SSA. 
 Pending transfer of property ownership based on an approved sales contract per the 
RASS or Alternative RASS. 
 Pending transfer of property ownership via a DIL by the date specified in the SSA or DIL 
 Until the servicer has resolved the Escalated Case in accordance with Section 3 of 
Chapter I.


Hi Kevin,

Thank You,

I went to the link you provided and I can't locate the page the info. is on, is there a phone # I can call HAFA and let them know what Wells is doing or do I need to bring this to Wells Fargo's attention at the Corporate Offices?

I appreciate all your help with this.


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