Comment

Comment by Scott on March 9, 2016 at 7:30am

They are awful to deal with in 2nd lien position.  You should give your clients a heads up that they are going to try to have them sign a promissory note.  They tried to do this to a client of mine and I fought management for about 3 weeks.  Finally, they gave in and agreed to waive the deficiency.  It wasn't easy. 

Comment by Deb on March 9, 2016 at 7:27am

Hello Superstars!  I am just getting started on a short sale with USAA as a 2nd.  Anyone have any advice?  Thanks in advance!  Deb

Comment by Chris McGee on May 22, 2015 at 9:27am

Thank you ElizabethWeintraub! 

Comment by ElizabethWeintraub00697006LyonRE on May 19, 2015 at 8:07am

Just closed another USAA. First loans are OK. It's the seconds with USAA that cause problems. USAA seems to have a formula for denying the short sale by accepting the short sale at a super large payoff, and they will do this at least  3 to 4 times. In one short sale, it was rejected 5 times before it was accepted. I just kept submitting the same HUD over and over until they had completed their minimum guideline rejections, and then they took it. So don't give up. Also, a HAFA will give them the most money.

Comment by Chris McGee on May 19, 2015 at 8:00am

Looking for some current news on USAA.  I have a potential new listing in AZ w/USAA 1st plus USAA HELOC.  Has anyone been successful getting approvals from them?  BTW, the borrower is a USAA employee.  

Comment by Paola Martinsen on October 23, 2014 at 5:10am

Thanks for the response @Dale Bradbury! Does anyone have the CEO's office number or the executive resolutions team? Im committed to getting this worked out! I sent the director of loss mitigation an edible arrangement already and no response (other than he added me on Linked In).

Comment by Paola Martinsen on September 29, 2014 at 8:11am

Does anyone have USAA management or escalation contacts?? They are wanting to get paid in full, when the property is clearly underwater. Time to escalate! Thank you in advance for taking the time to help:) I promise to do the same for you :)

Comment by Celeste ODea on March 2, 2013 at 7:53am

Our seller has a $144K balance with USAA, and they initially wanted 35% and are now down to 25%. Seller has no job and no money to pay what they want, and USAA hasn't offered any other options but to let them know if he does a DIL. They just don't care about their members. Any suggestions?

Comment by Sandy Frost on January 30, 2013 at 9:07am

I closed a USAA with HAFA end of last year.  Sandy Frost

Comment by Renae Walker on September 11, 2012 at 7:51am

I am wondering also if there is any new information on them. Also wanted to make sure the above numbers are still current.

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