SPS Select Portfolio Servicing, inc


SPS Select Portfolio Servicing, inc

Loan Resolution Department Phone: Fax: 1-888-818-6032 1-801-293-3936 Loan Resolution Hours: Monday - Thursday 8:00am - 11:00pm EST Friday 8:00am - 9:00pm EST Saturday 8:00am - 1:00pm EST

Website: https://www.spservicing.com
Location: Pasadena, California
Members: 220
Latest Activity: Feb 23

Short Sale information for Select Portfolio Servicing

 Click The Button Now To Hire A Short Sale       Superstar To Support You. 


Select Portfolio Servicing Short Sale Requirements

Have the borrower call 1-888-818-6032. After SPS determines eligibility submit;

  • Letter documenting your current financial hardship.
  • A copy of the current listing agreement.
  • If there is an offer pending on the home, a copy of the purchase contract
  • The HUD-1 Settlement Statement signed by all parties.

Email your documentation to shortsale@spservicing.com

Or Fax to 801-270-7833


You may contact the Select Portfolio Servicing Consumer Ombudsman through the following channels:

By email at ombudsman@spservicing.com
By phone at 866-662-0035
By fax at 801-293-3943

Discussion Forum

Loan got Transfered to SPS by Chase after getting short sale approval from 2nd lien holder..

Started by Rashida Furniturewalla. Last reply by Rashida Furniturewalla Aug 9, 2016. 2 Replies

The short sale I was working with CHASE got transferred to SPS on August 1st 2016. This property has two liens on it. I got an approval from the second lien holder which expires on August 29th. And…Continue

Tags: transfer, sale, short, CHASE, SPS

HAFA SHORT SALE (SPS IS 2ND) demaning $12000 (which is 75% of UPP)

Started by Jason Sanseverino. Last reply by Alexis Adams Mar 30, 2015. 3 Replies

All -I have a HAFA short sale with SLS (1st) and SPS (2nd).I have approval from SLS - the approval offers SPS 10% of UPP (which is $3300). SPS is demanding $12000 (HAFA MAX o junior lien). I…Continue

SPS Refusal to extend close by 10 days (including weekend/holidays) Day of Close Canceled!

Started by Linda Boller. Last reply by Linda Boller Dec 31, 2014. 2 Replies

We have been negotiating a Short Sale in Florida since July. SPS finally accepted offer mid November with a close on or before 12/19. Title Company was working on IRS Tax Lien release. Broker said he…Continue

Escalation to SPS

Started by N S Jul 20, 2014. 0 Replies

Hello everyone,We are buyers in a SS which has two liens with SPS and one with the IRS. After waiting forever, we finally got approval from the IRS but it's only valid through JULY 31.SPS had…Continue

Comment Wall


You need to be a member of SPS Select Portfolio Servicing, inc to add comments!

Comment by Brett Goldsmith on November 22, 2016 at 4:41pm

Russ! Sorry to hear about that. SPS is usually pretty good but do tend to put things towards the back of the line whenever a change occurs. I recommend you continue speaking to the ombudsman department and sending in the requested items via email and fax.

Who's the investor on the note? If you think there are servicing issues some people may reach out to the CFPB. Often so this does not garnish much results.




Comment by Russ Trinidad on November 21, 2016 at 5:19pm

SPS Runaround. I have been working on this SS since june 2016. I initiated ss with a complete SPS provided SS package. Then SPS request docs, i submit, they request new docs, i resubmit, back and forth. We are now 5 months later and they are still requesting the same docs. I never speak with the same person. I have escalated to their Ombudsmen but to no avail. Does anyone know how I can escalate to someone to take responsibility of this file? To which government agency can i report SPS to. 

Comment by Brett Goldsmith on August 23, 2016 at 2:23pm

@ludora I have quite a few times. Who is having the issue, SPS or SLS?




Comment by Ludora Cooper on August 23, 2016 at 10:34am

Has anyone had any Success with getting a short sale Approved with SPS that had a second mrtg attached (SLS)? This has been the worst experience by far. This is the 3rd contract we have submitted on this home. Each time they have an issue with the offer amount/value?? The offer is $245K the BPO came back at $250K.

Comment by Celeste ODea on August 20, 2016 at 1:12pm

Does SPS accept electronic signatures on Listing Agreements and sales Contracts?

Comment by Richard "RJ" Kas on October 30, 2014 at 12:18pm

Been trying to get HUD Approval for 2 days in order to close on time.  Couldn't seem to get it and was looking to now have to get a closing extension when lo and behold...a very helpful person comes on the line and says... Call direct to the Collateral Dept where the HUD Approvals takes place and provides me the number. 888-349-8960 ext:67416.  I dialed the number and it went direct, so I didn't need the extension but within 20 minutes of my dire explanation, the HUD Approval was faxed to me and we are closing on time.  Just thought I would pass along the # to all the Superstars! Happy Halloween!

Comment by N S on June 4, 2014 at 7:05am

How is SPS in granting extensions? We have an approval from SPS but the IRS lien is taking a bit longer...anybody see any potential problems getting SPS to approve an extension?

Comment by Dawn Welch on May 30, 2014 at 4:12pm

Ahmad, the cleaner the offer the better.  Do you know what the appraise value came in at.  If your current offer is much less than the appraise value I would keep as close to the appraise value as possible, no lower than 10% of the appraise.  Good luck

Comment by Ahmad Benyamin on May 30, 2014 at 12:53pm

Greetings to all, I have a short sale in process with SPS...I recieve a counter offer letter that simply states SPS.

This is not a denial of your short sale offer, but rather an attempt to counter the gross to a higher amount and/or reduce amount of closing cost.

For any who has work with these guys before, please comment. My intent is to increase the gross amount to them, and pay all clost cost. And I intent to such on a one page short sale addendum counter-offer.

Any comments or suggestions.


Ahmad T. Benyamin

Comment by Bryant Tutas on March 19, 2014 at 2:38am

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