Specialized Loan Services LLC

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Specialized Loan Services LLC

Incredibly nice and accessible people. Contact was Monica phone (800) 306-6059 fax (720) 241-7526 SLS Customer Resolution.

Website: https://www.sls.net/default.aspx
Location: Littleton, CO
Members: 166
Latest Activity: yesterday

Specilaized Loan Servicing Short Sale Information

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Discussion Forum

SLS First and Only Lien: Question

Started by Kelly W. Maynard. Last reply by Theresa Rossignol Sep 5, 2017. 9 Replies

Hello,I am about to take a short sale listing tomorrow where the first and only lien is with Specialized Loan Services LLC.  I have noticed that many of the members in this forum have SLS as a 2nd. …Continue

FYI - Specialized Loan Services Horrible to Deal With

Started by Barbara A. Reagan Jun 17, 2015. 0 Replies

Unbelievable.  I had a listing in the Richmond area that has been under contract for a year - seller lives in Japan.  SLS holds both first & second - but, according to them, even though it is the…Continue

SLS is forcing my Seller to Foreclosure or Deed in Lieu/Will pay them $2,500?

Started by Amber Castonguay Feb 25, 2014. 0 Replies

We have had 4 offers on a property that SLS is servicing, the  house has broken water pipes, SLS first said the Investor wouldn't take less than $330,000, the offer is in the $170,000's. I had to do…Continue

Tags: Sales, Short, SLS

SLS Continues to Increase their NET!!!

Started by Joyce Bryan Nov 12, 2013. 0 Replies

November 12, 2013 - Regarding SLS as the 1st lien holder...they verbally told us what they needed to net and every time we found a buyer to come up to what they want to net they increase their net. …Continue

Tags: (SLS), LLC, SERVICING, LOAN, SPECIALIZED

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Comment by Kelly W. Maynard on March 29, 2013 at 10:46am

Update: I was able to finally talk with the "Negotiator" and was able to obtain the value of the BPO.  As an added note for anyone that may have to deal with SLS on a short sale where they carry the main lien, your Seller Client can request a copy of the BPO.

Comment by Kelly W. Maynard on March 28, 2013 at 5:04pm

Well, I had said before that I had had a wonderful experience with Specialized Loan Services (on another short sale, only one loan, with SLS), but I cannot continue to say that anymore.  They are nice, the customer service representative, but if you do have a problem, such as the BPO comes in higher than your offer (only one lien and it is with SLS), they will not tell you what the amount is that they need for a minimum net.  They tell you to counter the buyer, but I have no idea what I am to counter.  The only person that can tell me that value or that can make a decision, you are not allowed to speak with, or email, etc.  I asked to speak with a supervisor, which I did, but they cannot do anything, or say anything,  They said they can put in a request for the "Negotiator" to call me, but they cannot guarantee that they will call me.  It is like saying to someone, please reach for this item, but first, we are going to cut off your arm!  Has anyone had any success with talking with the "Negotiator"?

Comment by Karin Christa on March 4, 2013 at 3:06pm

I have an approved HAFA with primary contributing $8500. max per HAFA guidelines.

SLS demands 12,325 on a 99,000 loan. Agent agreed to make up the difference but the loan approval letter from SLS must state they agree to $8,500 from primary lien holder. Agents offered to POC 3825.00  SLS will not issue the letter, claim they do not have to follow HAFA guidelines. This house will go in foreclosure although the monies demanded by both lien holders is not the issue.

Anyone have any ideas or contact. There is a real smart yoyo named Anthony who is terrible arrogant and will not listen but answers the phone.

Comment by Jana Reyes on January 2, 2013 at 11:27am

Any suggestions on escalation contact? I've had my file "escalated" by the customer care team multiple times and each time received no return call, no results.  The notes say the amount offered by the 1st lienholder "wasn't enough" but there was no counter number offered for me to present to the 1st lienholder. SLS has sent me to emailed documents, both form letters with all of the pertinent fields left blank.  Help! :)

Comment by Lance Price on November 19, 2012 at 10:01pm

Thanks!  I appreciate all the feedback.  

Comment by Kelly W. Maynard on November 19, 2012 at 12:12pm

I would like to add that I have had good experiences with SLS.  I successfully closed a short sale with them as the only lien in 2 1/2 mos, from listing to closing.  I am doing another short sale with them right now.  It also only has one lien.

Comment by Kelly W. Maynard on November 19, 2012 at 11:57am

I looked at the approval notice that I received from SLS for a short sale that closed July 10th, 2012, and there was no 30-day resale language.  I looked through their document library and did not see anything that they require to filled out for a short sale that had it either, but 4 eyes are better than 2, so you may want to look at their docs as well.  The approval letter I have is from a short sale where their was only one lien and it was with SLS.  Hope that helps.

Comment by Thom Colby CA Brkr 888-391-5245 on November 19, 2012 at 11:50am

@Lance - In February they did not on an approval I received but have not done any business with them since then. Thank goodness!

Comment by Lance Price on November 19, 2012 at 11:35am

Does anyone know if SLS has 30-day resale language in their approval letters?  I found some approval letters online from 2011 that don't, but I'm not if they have updated them.  

Comment by max e dumont on October 23, 2012 at 6:00pm

Does anyone have the contact info for the upper management at SLS?  Anything will help...

 

Thank you,

 

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