Specialized Loan Services LLC

Information

Specialized Loan Services LLC

Incredibly nice and accessible people. Contact was Monica phone (800) 306-6059 fax (720) 241-7526 SLS Customer Resolution.

Website: https://www.sls.net/default.aspx
Location: Littleton, CO
Members: 148
Latest Activity: Aug 21

Specilaized Loan Servicing Short Sale Information

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Discussion Forum

SLS is forcing my Seller to Foreclosure or Deed in Lieu/Will pay them $2,500?

Started by Amber Castonguay Feb 25. 0 Replies

We have had 4 offers on a property that SLS is servicing, the  house has broken water pipes, SLS first said the Investor wouldn't take less than $330,000, the offer is in the $170,000's. I had to do…Continue

Tags: Sales, Short, SLS

SLS Continues to Increase their NET!!!

Started by Joyce Bryan Nov 12, 2013. 0 Replies

November 12, 2013 - Regarding SLS as the 1st lien holder...they verbally told us what they needed to net and every time we found a buyer to come up to what they want to net they increase their net. …Continue

Tags: (SLS), LLC, SERVICING, LOAN, SPECIALIZED

SLS First and Only Lien: Question

Started by Kelly W. Maynard. Last reply by Ann Howard Jun 2, 2013. 8 Replies

Hello,I am about to take a short sale listing tomorrow where the first and only lien is with Specialized Loan Services LLC.  I have noticed that many of the members in this forum have SLS as a 2nd. …Continue

Specialized Loan Servicing second lien, Nationstar first lien

Started by Julie Lyons. Last reply by Sheila Vardakis May 15, 2013. 2 Replies

I have a short sale, Nationstar is the first, SLS is the second lien, Nationstar is allowed by HAFA rules to pay SLS 6% not to exceed $6000.  Nationstar is offering $3000 which is slightly higher…Continue

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Comment by Kristina D'Auria on May 28, 2014 at 11:07am

2014 Newest SLS Short Sale Documents Website:

http://www.sls.net/Customers/Forms/

Comment by Paola Martinsen on March 19, 2014 at 11:51am

Hi Everyone! Does anyone have escalation contacts with SLS? PLease share here or email me at paola@lux-group.net. Im happy to return the favor, i have lots of contacts with multiple banks. I haven't worked with SLS in 3 yrs so my contacts here are old!

Comment by Joanne Hodge on March 17, 2014 at 2:39pm

Anyone have a contact # other than the CS 1-800# for SLS?

Comment by Ken Patterson on February 13, 2014 at 4:33pm

Attempting a Short Sale with SLS for over a year.  They did not even respond to a Qualified Written Request from the Seller.  The negotiator is a person names Oscar.  He flat out lied to me about his actions and falsified the file notes to state that he had tried to reach me weekly for 7 months.  LoL!  I have spoke with him only twice in a year.  Both times, he obviously could not care less about his job or the transaction.  He also lied multiple times when we spoke which I had documented.  He claimed to have not left me a message one time after not being able to reach me for 7 months straight.  I advised him that I am happy to print my phone records that show only 1 call from him in that time.  When I asked for his weekly records, he came up with some BS that I could request them in writing and that his supervisor would back him up all the way. 

This company has, so far, been extremely shady.  I will not be surprised to see them under investigation by the government in the not too distant future.  I will be going directly to the note holder now.  Thanks for selling the servicing mid-short sale BofA!!  ;-)

Comment by Joanne Hodge on February 7, 2014 at 8:31pm

Help!!!!  ALL Ideas appreciated!!!

Short sale package submitted mid October 2013.  SLS spent a month asking for some of the same docs.

early January, SLS asks for statements from 2nd (private) lienholder giving SS approval etc.  Submitted approval letter (2nd was asking for $6K, $135K lien, well below the $8500 HAFA guideline).

Spent a couple of weeks with them asking for above info again. Rep would look in file, note that the info was received, make note and send on to "workout" dept.  Check back a few days later, same story.

Feb 5, SLS send "rejection" letter "insufficient proceeds due to excessive payment to 2nd lienholder OR no release filed by 2nd".  Called, CSR couldn't tell me what the heck they want.  $0 to 2nd?  or some amount less than $6K???  CSR sends a note to workout dept asking to call me.  Then I get a secure email with the HAFA "do you want a loan mod or short sale" letter.....  explaining that the 2nd can receive "up to $8500"    HUH?  Called again, can't get anywhere.  Workout rep has no extension.  CSRs don't even know if she's there....

ANY IDEAS???

Comment by Sheila Newton on January 20, 2014 at 5:39pm

getting very frustrated with SLS.. they have had ALL info for almost 3 months and everytime i call in, they say they don't  have something that I can show them they do.. they then say, oh yes, here it is, let me send that to underwriting.. then the same loop happens 3 days later... good grief.. I have even escalated to 2 supervisors and still nothing.. any advice from someone would be awesome!

Sheila

Comment by Alex Brana on September 20, 2013 at 7:24pm

Anyone have a good contact at SLS? It would be much appreciated.

I've had a short sale file with SLS since April '13. This was originally a B of A loan whose servicing was transferred to SLS (likely as part of B of A's settlement late last year) in January of this year.

I've had a cash offer in to them since April and they have been very obviously delaying the short sale since. Ive done over 130 SS since 2009 so I know how to submit a complete package and we have been meticulous in that regard. It started with the usual "we didn't receive this doc or that doc"....but now it's gotten to asking for items that I know are irrelevant.

It feels very reminiscent of the horror stories I've heard from clients who tried to do loan mods but were repeatedly and deliberately stalled.

My theory is that since SLS is only the servicer and since they are generating fees they have NO incentive to approve the short sale and have likely not even presented the offer to the investor.

We've submitted a detailed QWR for information, including investor contact but it has been ignored.

My borrowers are retired and really want to get this done before the end of 2013 else they risk losing out on the Mortgage Relief Act cancellation of debt exemption and get hit with a huge capital gains tax bill for 2014.

If anyone has a good contact at Specialized Loan Servicing (SLS) I and my clients would be very appreciative.

Thanks

Alex

Comment by Enrique Vasquez-Plaza on July 5, 2013 at 2:10pm

I was able to get SLS to provide me a 8500 HAFA, and they wanted 18K initially.

Buyer failed to close due to getting down payment assistance late and they provided an initial extension of 8500 with no fees.  Buyer failed again and now they want 9900.  Fighting to get my 8500 again.   I hope we do, for the well of everyone.

Comment by Enrique Vasquez-Plaza on July 5, 2013 at 2:07pm

I am having the same issues now.  @ Karin Christa

I have no problems with Servicer trying to get more money.  Its fine.  I got Anthony at SLS initially too.  He is a collections artist: Extremely intimidating and rude.  I bet he is one of the most aggressive and effective reps out there... However, the overall response after escalations (since I was working HAFA and needed a 8.5K payoff and they wanted 18K initially) is great.  SLS is effective but they reps are sent out to give up a fight and only if they understood HAFA could be way easier for everyone else.   Again, you can work with them, they are fast, but I got the guy Anthony who is extremely hard to talk to, and I am more of a guy that prefers to avoid oral confrontation and I rather push to get it done.  

I am expecting my 2nd extension from them... Well see...

Comment by Kelly W. Maynard on June 1, 2013 at 5:10pm
 

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