Information

Short Sale Commander

How to use Short Sale Commander to grow your short sale business.

Members: 102
Latest Activity: Feb 23

2012 Short Sale Industry Outlook from Short Sale Commander on Vimeo.

Short sales, simplified.

Short Sale Commander Superstar Edition is 100% web-based, easy-to-use short sale transaction management & processing software that perfectly integrates all parties involved in the short sale process to more efficiently handle more leads, process active files and close more deals. It’s the complete solution allowing you to work smarter, cut costs and make more money in today’s changing market.


Try Short Sale Commander today.

 

SECURITY INFO

Short Sale Commander has all the client data stored, backed up and mirror imaged in two separate secure locations on our own dedicated servers. Commander has numerous firewalls and has all client information behind the DMZ to further protect the data.  The only information our users have access to is the data they enter and choose to share with other users on their license.  We have our SSL Certificate and the https:// will be live for our customers in the next couple of days.

 

The passwords are stored on the server behind the DMZ.  We chose not to directly encrypt the password because they are secure already, as well as it's much faster to support our clients if they forget their password.

 

Discussion Forum

Charging to facilitate a short sale

Started by Diane Donnelly. Last reply by Toni Nicholas Jan 5, 2013. 14 Replies

Hi Everyone!I am new to SSCommander.  In fact, Up until now, I hired a 3rd party negotiator to handle all of my short sales.  Feeling out of control, I wanted to regain some more strength in getting…Continue

PHONE LOG IN SHORT SALE COMMANDER

Started by Rita Cox. Last reply by Rita Cox Aug 9, 2012. 2 Replies

How is everyone processes the multitude of calls that we make to the banks? I am doing this through the Activity Log but I wish that there was a separate Phone Log setup to mirror the calls we make.…Continue

Document Checklist - Can it be modified?

Started by Tni LeBlanc (805) 878-9879. Last reply by Tni LeBlanc (805) 878-9879 Feb 1, 2012. 6 Replies

I LOVE the document checklist.  Being able to see with one glance what we have and what don't is AWESOME!  Can the list be modified though?  I would really love to have two document checklists.  One…Continue

Comment Wall

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Comment by Denise Sipple on February 19, 2013 at 6:25am

RECORDED PHONE CALLS UPLOADED TO DOCUMENTS!  I was not aware of this AWESOME feature.  I record all my phone calls and they are saved as mp3.  I was able to upload the mp3 file to the documents.  I am able to go back and play the recording.  I work for an attorney and this is a great way to CYB. 

Comment by Wendy Rulnick on February 5, 2013 at 4:10pm

Great job, Short Sale Commander!

Comment by Todd J Sullivan J.D. on February 5, 2013 at 12:45pm

Lee called and Josh then called. They had everything operational (plus - the personal phone calls) in less than half an hour.

I've managed more then a few companies - if you have a concern about trusting your mission critical data with Short Sale Commander, ie: Realty Commander - you have no need to worry. We've been with them for almost three years. Great service and commitment.

Thanks!

tjs

Comment by Todd J Sullivan J.D. on February 5, 2013 at 12:15pm

Actually, it's our custom pipeline that won't load. The standard pipelines load fast.

Comment by Todd J Sullivan J.D. on February 5, 2013 at 12:14pm

Has anyone been able to load up their Pipeline? I'm stuck - no load, just twirls around and around...

Comment by Todd J Sullivan J.D. on February 5, 2013 at 11:52am

Thanks!

tjs

Comment by Lisa Helweg on February 5, 2013 at 11:32am

Woo Hoo!  @Erik, Lee, Jason and all...you guys rock!  Thanks for taking care of these issues so quickly! 

Comment by Short Sale Commander on February 5, 2013 at 10:17am

Todd, you missed your chance to get a round of golf in!  The Commander speed issue has been resolved.  Thanks for your patience and support of our product!

Comment by Todd J Sullivan J.D. on February 5, 2013 at 10:12am

hmmmmm. Maybe I should go golfing today? Oops, nope. I think there's a foreclosure coming up somewhere in one of my SSC files.

I must say, SSC has always been super responsive and helpful when we've had a problem. Systematic upgrades must be frightening for web companies. SSC is a great provider of services and they respond to their clients very well.

I've become lazy - not doing complete stand alone backups. Back to responsible management...

Comment by Rob Jackman on February 5, 2013 at 9:34am

Received from Erik as well:

Robert,

There were minor improvements made last night, and I just received an update from the development team.  All the speed issues come down to the property search, which affects all aspects of the system (tasks, package builder, documents, etc).  We expect a push this afternoon (in 2-3 hours) that will dramatically improve the system performance.  We will continue making improvements after that and into the evening until the performance is back 100%.

Please feel free to call or email with any questions.

 

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