PNC Bank Short Sale Information


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Customer service 800-523-8654


PNC Mortgage
Attention: Central Receipts
HAMP Bldg 7 – B6-YM10-01-1
3232 Newmark Drive
Miamisburg, OH 45342

We seem to be getting conflicting info on numbers. Try these as well.

Fax SS Package to: 937-910-4009 -- Takes 24 hours to make it through their imaging system. Then call: Jonathon 937-910-3327 (he's in PNC's 1st Lienholder Loss Mitigation dept.)  He was very helpful for me. good luck

Here are updated Phone Numbers for PNC Mortgage:

SS Dept # is 888-224-4702

FX: 440-546-2201

FX: 937.910.4009

First Mortgage:800-523-8654

First Mortgage Letter of Authorization:937-910-3333


2nd Mortgage Collections: 866-622-2657 x 44700



PNC Twitter @PNCBank_Help



Process for Fannie Mae/Freddie Mac Hardship Assistance Review

PNC Arms Length Transaction Notice.pdf

Discussion Forum

PNC SS (1-pnc & 2nd Ocwen)

Started by Donna Marie Cantrell Nov 7. 0 Replies

I have a file that was set to foreclose I was able to stop that with PNC. But, They have been telling me it is in review for some time now. Today I was told that it just went to review and it can…Continue

PNC 1st & BOA 2nd

Started by c stew. Last reply by Brett Goldsmith Oct 31. 4 Replies

nightmare SS-conventional loan-PNC 1st & BOA 2nd - Sale date Nov 14, 2014.Property $300k underwaterSubmitted all docs to PNC- PNC responded after having offer 2 months that price needs to be…Continue

Bankruptcy and Short sale help needed!!!

Started by Kylee Roe. Last reply by Julia Fishel Sep 19. 3 Replies

Need some help with a Bankruptycy and PNC on second. I have the first approved, seller in BK, but all payments complete.  Second was stripped, so PNC gets nothing, and I have a court order saying…Continue

PNC Buyer requirements

Started by Gretta Alvarez. Last reply by Gretta Alvarez Jun 25. 5 Replies

Hello fellow Superstars! Has anyone out there ever been told by PNC that they ONLY accept an LLC as a Buyer, and that they will not allow an INC as purchaser? And, if so- WHY?? I'm kind of getting,…Continue

Comment Wall


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Comment by Patricia Bravo on December 28, 2012 at 5:37pm

Yes, no cash from seller, 6% commissions, we closed yesterday,no prom.note requested,verbiage of" we will report the credit bureau as legally satisfied for less than full debt" was included on approval letter.

Comment by Evelyn Santiago on December 28, 2012 at 3:44pm

What commission  are you getting approved for PNC?

Comment by SE Davis on December 13, 2012 at 7:05pm

Congratulations Patricia!

Just as important is the language in that written approval.

Did they approve it "as-submitted" with full agent commissions, no seller cash brought to closing, no seller promissory note after closing and FULL WAIVER of the default balance collection after closing?

Just curious.

Comment by Patricia Bravo on December 13, 2012 at 6:16pm

 I received my approval letter 78 DAYS after the short sale documents were faxed! yaaaay!!!

Comment by Patricia Bravo on November 24, 2012 at 1:25pm

Thank you for the update, well my negotiator took since October 3rd(last time a document was requested/faxed to her attention) until November 19th to send to investors for approval. This does not sound good to me but I wanna believe you so badly!

Comment by Pamela Lester on November 23, 2012 at 1:37pm

That's the frist bit of good news I have heard recently for PNC.  Thank you.

Comment by SE Davis on November 22, 2012 at 7:50am


PNC Bank has improved a great deal this year. I've acquired written short sale approvals from them anywhere from 1-2 weeks to less than 30 days. That turnaround timing starts from their full file acknowledgment and registration.

Most importantly their reps are using e-mail to communicate, on most files they are NOT demanding outrageous deficiency terms and they are returning last minute written approval adjustments & minor extensions in less than 72 hours.

Comment by Patricia Bravo on November 21, 2012 at 5:50pm

Does anybody know what their turnaround time for approval is after the lazy negotiator sends the file for approval?Plase help!

Comment by Jessica Eisenhauer on September 24, 2012 at 6:19pm

Looking for a phone number and fax for LOE for PNC 2nd Mortgages...  HELP? =)


Comment by Deidre St. Romain on September 18, 2012 at 12:38pm

Ellen:  PNC is a real stickler when it comes to that.  It's almost like they don't want to do it at all.  Once you hit that 10 day trustee sale date it's over.  I'd be interested in hearing what others have to say about this.  Someone here posted that PNC Bank was a whole different operation than PNC Mortgage.  The one that I had was the same story and it was PNC Bank.  They would not let me sell it past that first postponement and they continued to postpone for a month at a time for six months before they actually foreclosed.  Let us know what happens.  sorry I could not be of help here.


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