PNC Bank

Help with PNC short sales.

Members: 389
Latest Activity: Apr 28, 2017

PNC Bank Short Sale Information


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Customer service 800-523-8654


PNC Mortgage
Attention: Central Receipts
HAMP Bldg 7 – B6-YM10-01-1
3232 Newmark Drive
Miamisburg, OH 45342

PNC HELOC Department:

Phone: 866-622-2657    FAX: 866-641-2691

We seem to be getting conflicting info on numbers. Try these as well.

Fax SS Package to: 937-910-4009 -- Takes 24 hours to make it through their imaging system. Then call: Jonathon 937-910-3327 (he's in PNC's 1st Lienholder Loss Mitigation dept.)  He was very helpful for me. good luck

Here are updated Phone Numbers for PNC Mortgage:

SS Dept # is 888-224-4702

FX: 440-546-2201

FX: 937.910.4009

First Mortgage:800-523-8654

First Mortgage Letter of Authorization:937-910-3333


2nd Mortgage Collections: 866-622-2657 x 44700



PNC Twitter @PNCBank_Help 

[email protected]



Process for Fannie Mae/Freddie Mac Hardship Assistance Review

PNC Arms Length Transaction Notice.pdf


Discussion Forum

PNC Escalation

Started by Steve Doan. Last reply by Dean E Eshelman, CPA, CDPE, IRES Jan 23, 2017. 6 Replies

Hello all.  Have a short sale, home value is in the low 700's.  PNC is in the second  position and there is decent amount of equity beyond the 1st.  Having the home on the market for going on a year…Continue

1st and 2nd with PNC

Started by Ashley Den Uyl. Last reply by Sandy Hermes Nov 23, 2015. 1 Reply

The property went to foreclosure sale in 8/20/15. Michigan is a redemption state so we have 6 months from 8/20/15 to complete the short sale. I received an offer on the property and submitted the…Continue

Tags: sale, escalation, second, first, redemption

Help!! Should I resubmit package after seller is past due?

Started by Sandy Hermes. Last reply by Kylee Roe Jun 1, 2015. 5 Replies

Intitated contact with PNC last October and let them know Seller was reaching out for short sale. He could see a new financial obligation that would exceed his mortgage payment beginning in Jan. They…Continue

Tags: on, loan, netproceeds, current, seller

Help!!! Need PNC Contacts

Started by Allan Robinson. Last reply by Allan Robinson Apr 5, 2015. 3 Replies

Hello everyone.  I have a last minute short sale i'm trying to get postponed.  The sale date is this Wednesday, yes, 4/8.  It's FHA.  Normally i wouldnt take this but its a friend of a friend and…Continue

Tags: Sale, Short, PNC

Comment Wall


You need to be a member of PNC Bank to add comments!

Comment by TOP END Properties on April 2, 2013 at 8:14pm

They will approve prior to the 1st.  They will require a financial package.  Cross out and initial the Agreement to the Promissory Note section.

Comment by Victoria Frieberg on February 26, 2013 at 10:09am

beginning a file with pnc as the second, any track records out there?  they do not want anything from us until first is approved.

Comment by Evelyn Santiago on December 28, 2012 at 12:44pm

What commission  are you getting approved for PNC?

Comment by SE Davis on December 13, 2012 at 4:05pm

Congratulations Patricia!

Just as important is the language in that written approval.

Did they approve it "as-submitted" with full agent commissions, no seller cash brought to closing, no seller promissory note after closing and FULL WAIVER of the default balance collection after closing?

Just curious.

Comment by Pamela Lester on November 23, 2012 at 10:37am

That's the frist bit of good news I have heard recently for PNC.  Thank you.

Comment by SE Davis on November 22, 2012 at 4:50am


PNC Bank has improved a great deal this year. I've acquired written short sale approvals from them anywhere from 1-2 weeks to less than 30 days. That turnaround timing starts from their full file acknowledgment and registration.

Most importantly their reps are using e-mail to communicate, on most files they are NOT demanding outrageous deficiency terms and they are returning last minute written approval adjustments & minor extensions in less than 72 hours.

Comment by Jessica Eisenhauer on September 24, 2012 at 3:19pm

Looking for a phone number and fax for LOE for PNC 2nd Mortgages...  HELP? =)


Comment by Deidre St. Romain on September 18, 2012 at 9:38am

Ellen:  PNC is a real stickler when it comes to that.  It's almost like they don't want to do it at all.  Once you hit that 10 day trustee sale date it's over.  I'd be interested in hearing what others have to say about this.  Someone here posted that PNC Bank was a whole different operation than PNC Mortgage.  The one that I had was the same story and it was PNC Bank.  They would not let me sell it past that first postponement and they continued to postpone for a month at a time for six months before they actually foreclosed.  Let us know what happens.  sorry I could not be of help here.

Comment by Ellen Kirwan on September 18, 2012 at 9:33am

I have a short sale with PNC and they initially told me that they would not initiate a short sale because I was within 10 days of the trustee sale.  Got the trustee sale postponed for 9 days! but sent in the short sale package which they have.  Then got the trustee sale postponed for 2 weeks so now I'm within the 10 day requirement.  However, now they are saying I cannot do a short sale as it had to be within 10 days of the first trustee sale date!  They also said that this private investor does not participate in HAMP. 

Any ideas of what I can do at this point?  The next T/S is 10.1.


Comment by SE Davis on September 11, 2012 at 12:14pm

Yes those PNC Bank links at the top of this page are mostly for loan modifications.

Here is the short sale form I have been required to use in the past by PNC Bank.

P NCSSPack1.pdf Pay special attention to page 5 Letter B in this attachment.

Then you will need this one. PNCArmsLengthTransactionNotice.pdf

And sometimes you'll need this new one they've come up with:



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