PNC Bank Short Sale Information


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Customer service 800-523-8654


PNC Mortgage
Attention: Central Receipts
HAMP Bldg 7 – B6-YM10-01-1
3232 Newmark Drive
Miamisburg, OH 45342

We seem to be getting conflicting info on numbers. Try these as well.

Fax SS Package to: 937-910-4009 -- Takes 24 hours to make it through their imaging system. Then call: Jonathon 937-910-3327 (he's in PNC's 1st Lienholder Loss Mitigation dept.)  He was very helpful for me. good luck

Here are updated Phone Numbers for PNC Mortgage:

SS Dept # is 888-224-4702

FX: 440-546-2201

FX: 937.910.4009

First Mortgage:800-523-8654

First Mortgage Letter of Authorization:937-910-3333


2nd Mortgage Collections: 866-622-2657 x 44700



PNC Twitter @PNCBank_Help



Process for Fannie Mae/Freddie Mac Hardship Assistance Review

PNC Arms Length Transaction Notice.pdf

Discussion Forum

PNC Buyer requirements

Started by Gretta Alvarez. Last reply by Gretta Alvarez Jun 25. 5 Replies

Hello fellow Superstars! Has anyone out there ever been told by PNC that they ONLY accept an LLC as a Buyer, and that they will not allow an INC as purchaser? And, if so- WHY?? I'm kind of getting,…Continue

Help! Need PNC loss mitigation manager contact info!

Started by Lydia. Last reply by Evelyn Santiago Apr 25. 2 Replies

PNC nightmare. 1st and 2nd with PNC. Short sale process 7+ months.We've had the 2nd approval 3x already with no more extension. Extension is expiring in 4 weeks!PNC 1st keeps closing the file for…Continue


Started by BARBARA WING Mar 20. 0 Replies

I am looking for anyone who was vandalized by Safeguard when they were authorized by the bank to change the locks...I want to start a class action lawsuit against Safeguard (and the banks authorizing…Continue

VA loan with PNC Bank

Started by Ashley Den Uyl Feb 17. 0 Replies

The seller is a veteran. I have been working on this file for about 8 months and have gotten no where.PNC Bank ordered a VA appraisal on the property which came in a ridiculously high number. I could…Continue

Tags: foreclosure, sheriff, deed, redemption, loan

Comment Wall


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Comment by Patricia Bravo on September 11, 2012 at 2:50pm

Thank You, I found the website but still cannot find the Financial Form.

Comment by Pamela Lester on September 11, 2012 at 2:13pm

Go to the Short Sale Superstar's home page and click on the bank link for PNC.  The information is contained at the top of that link.

Comment by Patricia Bravo on September 11, 2012 at 2:09pm

Where can I get PNC Bank financial form?Please.

Comment by Pamela Lester on September 10, 2012 at 6:23pm

Thanks for the heads up.......

Comment by Kendra Miller on September 10, 2012 at 6:13pm

In order to get PNC to approve the short sale, my clients and I had to come up with a large payment. However, it was much lower than the amount originally requested by PNC. I found by letting my negotiator come back to me (it took about a week) that she was more amenable to negotiating on the amount.

Also, the PNC paperwork I had did not show that they wanted a hardship letter. Please make sure you submit one.

Comment by Pamela Lester on September 10, 2012 at 5:17pm

I have had no success in the past with PNC.  I am now being asked to list a short sale.  I see one positive post on PNC.  Anyone else having any luck getting these closed?

Comment by Sheila Vardakis on September 10, 2012 at 3:48pm

PNC is one of the smaller banks

This just released from Realtor mag...............maybe this is why PNC sucks!

Comment by Ken Bailey on September 10, 2012 at 9:52am

Patricia--I have had similar situations as SE Davis below, ranging from miserable to great, so I started a dialogue with the negotiator on the file that went great. I think I found out why there is such variability in the level of service. She worked in the Foreclosure Prevention Department of PNC BANK. I asked her for help on my other "miserable" files. She couldn't find my other files in her system. She later learned the reason she couldn't was that these other loans were with PNC MORTGAGE, which may as well be a completely different company as far as PNC is concerned. If I were you, I would call PNC and and determine whether you are dealing with PNC Mortgage or PNC Bank, so that you can prepare your client (and buyer) for a miserable experience or a good one. Good luck!

Comment by SE Davis on September 8, 2012 at 7:49pm

Responding to Patricia Bravo;

I advise strongly to read PNC Bank financial form focusing on Page 5 Letter B top of that page. Your seller clients must execute that document or PNC Bank will not review any package.

I've got several different experiences with PNC and those have ranged from "fabulous" to "miserable".

Last week I got a doc request that was so bizzare ".............................", I'll leave it at that.  



Comment by Patricia Bravo on September 8, 2012 at 2:46pm

Just starting my very 1st short sale with PNC BANK(I heard they suck in loan mod.)Is there anything I must know before I start?Advises and opinions greatly appreciated.


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