PNC Bank Short Sale Information


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Customer service 800-523-8654


PNC Mortgage
Attention: Central Receipts
HAMP Bldg 7 – B6-YM10-01-1
3232 Newmark Drive
Miamisburg, OH 45342

We seem to be getting conflicting info on numbers. Try these as well.

Fax SS Package to: 937-910-4009 -- Takes 24 hours to make it through their imaging system. Then call: Jonathon 937-910-3327 (he's in PNC's 1st Lienholder Loss Mitigation dept.)  He was very helpful for me. good luck

Here are updated Phone Numbers for PNC Mortgage:

SS Dept # is 888-224-4702

FX: 440-546-2201

FX: 937.910.4009

First Mortgage:800-523-8654

First Mortgage Letter of Authorization:937-910-3333


2nd Mortgage Collections: 866-622-2657 x 44700



PNC Twitter @PNCBank_Help



Process for Fannie Mae/Freddie Mac Hardship Assistance Review

PNC Arms Length Transaction Notice.pdf

Discussion Forum

Bankruptcy and Short sale help needed!!!

Started by Kylee Roe. Last reply by Julia Fishel on Saturday. 3 Replies

Need some help with a Bankruptycy and PNC on second. I have the first approved, seller in BK, but all payments complete.  Second was stripped, so PNC gets nothing, and I have a court order saying…Continue

PNC Buyer requirements

Started by Gretta Alvarez. Last reply by Gretta Alvarez Jun 25. 5 Replies

Hello fellow Superstars! Has anyone out there ever been told by PNC that they ONLY accept an LLC as a Buyer, and that they will not allow an INC as purchaser? And, if so- WHY?? I'm kind of getting,…Continue

Help! Need PNC loss mitigation manager contact info!

Started by Lydia. Last reply by Evelyn Santiago Apr 25. 2 Replies

PNC nightmare. 1st and 2nd with PNC. Short sale process 7+ months.We've had the 2nd approval 3x already with no more extension. Extension is expiring in 4 weeks!PNC 1st keeps closing the file for…Continue


Started by BARBARA WING Mar 20. 0 Replies

I am looking for anyone who was vandalized by Safeguard when they were authorized by the bank to change the locks...I want to start a class action lawsuit against Safeguard (and the banks authorizing…Continue

Comment Wall


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Comment by Jessica Eisenhauer on September 24, 2012 at 6:19pm

Looking for a phone number and fax for LOE for PNC 2nd Mortgages...  HELP? =)


Comment by Deidre St. Romain on September 18, 2012 at 12:38pm

Ellen:  PNC is a real stickler when it comes to that.  It's almost like they don't want to do it at all.  Once you hit that 10 day trustee sale date it's over.  I'd be interested in hearing what others have to say about this.  Someone here posted that PNC Bank was a whole different operation than PNC Mortgage.  The one that I had was the same story and it was PNC Bank.  They would not let me sell it past that first postponement and they continued to postpone for a month at a time for six months before they actually foreclosed.  Let us know what happens.  sorry I could not be of help here.

Comment by Ellen Kirwan on September 18, 2012 at 12:33pm

I have a short sale with PNC and they initially told me that they would not initiate a short sale because I was within 10 days of the trustee sale.  Got the trustee sale postponed for 9 days! but sent in the short sale package which they have.  Then got the trustee sale postponed for 2 weeks so now I'm within the 10 day requirement.  However, now they are saying I cannot do a short sale as it had to be within 10 days of the first trustee sale date!  They also said that this private investor does not participate in HAMP. 

Any ideas of what I can do at this point?  The next T/S is 10.1.


Comment by SE Davis on September 11, 2012 at 3:14pm

Yes those PNC Bank links at the top of this page are mostly for loan modifications.

Here is the short sale form I have been required to use in the past by PNC Bank.

P NCSSPack1.pdf Pay special attention to page 5 Letter B in this attachment.

Then you will need this one. PNCArmsLengthTransactionNotice.pdf

And sometimes you'll need this new one they've come up with:


Comment by Patricia Bravo on September 11, 2012 at 2:50pm

Thank You, I found the website but still cannot find the Financial Form.

Comment by Pamela Lester on September 11, 2012 at 2:13pm

Go to the Short Sale Superstar's home page and click on the bank link for PNC.  The information is contained at the top of that link.

Comment by Patricia Bravo on September 11, 2012 at 2:09pm

Where can I get PNC Bank financial form?Please.

Comment by Pamela Lester on September 10, 2012 at 6:23pm

Thanks for the heads up.......

Comment by Kendra Miller on September 10, 2012 at 6:13pm

In order to get PNC to approve the short sale, my clients and I had to come up with a large payment. However, it was much lower than the amount originally requested by PNC. I found by letting my negotiator come back to me (it took about a week) that she was more amenable to negotiating on the amount.

Also, the PNC paperwork I had did not show that they wanted a hardship letter. Please make sure you submit one.

Comment by Pamela Lester on September 10, 2012 at 5:17pm

I have had no success in the past with PNC.  I am now being asked to list a short sale.  I see one positive post on PNC.  Anyone else having any luck getting these closed?


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