PNC Bank

Help with PNC short sales.

Members: 389
Latest Activity: Apr 28

PNC Bank Short Sale Information


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Customer service 800-523-8654


PNC Mortgage
Attention: Central Receipts
HAMP Bldg 7 – B6-YM10-01-1
3232 Newmark Drive
Miamisburg, OH 45342

PNC HELOC Department:

Phone: 866-622-2657    FAX: 866-641-2691

We seem to be getting conflicting info on numbers. Try these as well.

Fax SS Package to: 937-910-4009 -- Takes 24 hours to make it through their imaging system. Then call: Jonathon 937-910-3327 (he's in PNC's 1st Lienholder Loss Mitigation dept.)  He was very helpful for me. good luck

Here are updated Phone Numbers for PNC Mortgage:

SS Dept # is 888-224-4702

FX: 440-546-2201

FX: 937.910.4009

First Mortgage:800-523-8654

First Mortgage Letter of Authorization:937-910-3333


2nd Mortgage Collections: 866-622-2657 x 44700



PNC Twitter @PNCBank_Help 

[email protected]



Process for Fannie Mae/Freddie Mac Hardship Assistance Review

PNC Arms Length Transaction Notice.pdf


Discussion Forum

PNC Escalation

Started by Steve Doan. Last reply by Dean E Eshelman, CPA, CDPE, IRES Jan 23. 6 Replies

Hello all.  Have a short sale, home value is in the low 700's.  PNC is in the second  position and there is decent amount of equity beyond the 1st.  Having the home on the market for going on a year…Continue

1st and 2nd with PNC

Started by Ashley Den Uyl. Last reply by Sandy Hermes Nov 23, 2015. 1 Reply

The property went to foreclosure sale in 8/20/15. Michigan is a redemption state so we have 6 months from 8/20/15 to complete the short sale. I received an offer on the property and submitted the…Continue

Tags: sale, escalation, second, first, redemption

Help!! Should I resubmit package after seller is past due?

Started by Sandy Hermes. Last reply by Kylee Roe Jun 1, 2015. 5 Replies

Intitated contact with PNC last October and let them know Seller was reaching out for short sale. He could see a new financial obligation that would exceed his mortgage payment beginning in Jan. They…Continue

Tags: on, loan, netproceeds, current, seller

Help!!! Need PNC Contacts

Started by Allan Robinson. Last reply by Allan Robinson Apr 5, 2015. 3 Replies

Hello everyone.  I have a last minute short sale i'm trying to get postponed.  The sale date is this Wednesday, yes, 4/8.  It's FHA.  Normally i wouldnt take this but its a friend of a friend and…Continue

Tags: Sale, Short, PNC

Comment Wall


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Comment by SE Davis on September 11, 2012 at 12:14pm

Yes those PNC Bank links at the top of this page are mostly for loan modifications.

Here is the short sale form I have been required to use in the past by PNC Bank.

P NCSSPack1.pdf Pay special attention to page 5 Letter B in this attachment.

Then you will need this one. PNCArmsLengthTransactionNotice.pdf

And sometimes you'll need this new one they've come up with:


Comment by Pamela Lester on September 11, 2012 at 11:13am

Go to the Short Sale Superstar's home page and click on the bank link for PNC.  The information is contained at the top of that link.

Comment by Pamela Lester on September 10, 2012 at 3:23pm

Thanks for the heads up.......

Comment by Kendra Miller on September 10, 2012 at 3:13pm

In order to get PNC to approve the short sale, my clients and I had to come up with a large payment. However, it was much lower than the amount originally requested by PNC. I found by letting my negotiator come back to me (it took about a week) that she was more amenable to negotiating on the amount.

Also, the PNC paperwork I had did not show that they wanted a hardship letter. Please make sure you submit one.

Comment by Pamela Lester on September 10, 2012 at 2:17pm

I have had no success in the past with PNC.  I am now being asked to list a short sale.  I see one positive post on PNC.  Anyone else having any luck getting these closed?

Comment by Sheila Vardakis on September 10, 2012 at 12:48pm

PNC is one of the smaller banks

This just released from Realtor mag...............maybe this is why PNC sucks!

Comment by Ken Bailey on September 10, 2012 at 6:52am

Patricia--I have had similar situations as SE Davis below, ranging from miserable to great, so I started a dialogue with the negotiator on the file that went great. I think I found out why there is such variability in the level of service. She worked in the Foreclosure Prevention Department of PNC BANK. I asked her for help on my other "miserable" files. She couldn't find my other files in her system. She later learned the reason she couldn't was that these other loans were with PNC MORTGAGE, which may as well be a completely different company as far as PNC is concerned. If I were you, I would call PNC and and determine whether you are dealing with PNC Mortgage or PNC Bank, so that you can prepare your client (and buyer) for a miserable experience or a good one. Good luck!

Comment by SE Davis on September 8, 2012 at 4:49pm

Responding to Patricia Bravo;

I advise strongly to read PNC Bank financial form focusing on Page 5 Letter B top of that page. Your seller clients must execute that document or PNC Bank will not review any package.

I've got several different experiences with PNC and those have ranged from "fabulous" to "miserable".

Last week I got a doc request that was so bizzare ".............................", I'll leave it at that.  



Comment by SE Davis on August 23, 2012 at 12:57pm

Responding to Rick Booth;

I'm looking at a PNC Bank approval I recieved last month.

It clearly states "short sale approved" in the first paragraph.

This mortgage is an equity line subordinate lien. Perhaps that may have something to do with any variation of language that they may use.

Comment by Rick Booth on August 23, 2012 at 12:40pm

Do the PNC short sale agreements specifically say they are a short sale approval? We have a"settlement" agreement which does not mention short sale anywhere. Trying to figure out if there is a difference.


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