SS Department 866-622-2657 ext. 44700.
FX: 440-546-2201
FX: 937.910.4009
Website: https://www.pnc.com/webapp/unsec/Homepage.do?siteArea=/PNCCorp/PNC/Home/Personal
Members: 267
Latest Activity: 15 hours ago
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We seem to be getting conflicting info on numbers. Try these as well.
Fax SS Package to: 937-910-4009 -- Takes 24 hours to make it through their imaging system. Then call: Jonathon 937-910-3327 (he's in PNC's 1st Lienholder Loss Mitigation dept.) He was very helpful for me. good luck
Here are updated Phone Numbers for PNC Mortgage:
First Mortgage:800-523-8654
First Mortgage Letter of Authorization:937-910-3333
2nd Mortgage Collections: 866-622-2657 x 44700
Authorization letters take 3-5 days to process and packages take 12 weeks for review
Started by Smitty. Last reply by Jerry A Cook May 18. 3 Replies 0 Likes
I have contacts, but they are not decent. I'm dealing with someone now who is a process lead manager who is not that good. Here's the sitch: Owner had auction. PNC would not postpone saying there…Continue
Started by Roberta Baldwin. Last reply by ElizabethWeintraub00697006LyonRE Apr 9. 1 Reply 0 Likes
Our seller can pay off in full his first mortgage to Wells when he sells. He'll have a substantial amount left over -- equal to about 1/2 to 2/3 of the second lien due PNC. How should this be…Continue
Started by Brenda L Wood. Last reply by Brenda L Wood Apr 2. 2 Replies 0 Likes
With PNC is it better to hold off submitting short sale package until an offer is in hand or submitting now without an offer? Homeowner is behind two payments; conventional financing. Continue
Comment
Comment by Chris Elder 15 hours ago Anyone have any luck with PNC on a short where homeowners are current? I have a PNC first with a GMAC second. Does PNC offer a fixed amount for settling the second?
Comment by Krystal Warren on May 15, 2012 at 9:41am Hey there. My client has a first with PNC mtg and a second w/PNC bank. They denied the short sale nine days prior to the sale date, and stated they cannot postpone the FC because I must request postponement ten days prior. So needless to say, our client will be going into foreclosure in two days, 5/17, and I was wondering if anyone knew if PNC will normally pursue the deficiency. We are in Virginia (a recourse state) so I know they have the right to, however, does anyone have experience with them foreclosing and coming after the deficiency? My client is very anxious about this, any info is appreciated. Thx :)
Comment by Brenda L Wood on April 18, 2012 at 3:20pm I just got off the phone with PNC. They indicated that the Authorization should be faxed to 937-910-3333 and then the workout package to 937-910-4009 (I was calling about a first lien with PNC). I was not aware that the Authorization should be faxed to a different place and thought it would be helpful to pass along...
I submitted a short sale package to PNC 2nd lein department and the fax number they gave me has been changed to 855-469-6447 as of 4/18/2012. Thought it would be good information to share. Thanks!

Comment by Bryant Tutas on April 16, 2012 at 7:48pm Thanks Jim. Done
Comment by Jim Schneider on April 16, 2012 at 7:28pm
Comment by Roger Johnson on April 12, 2012 at 11:57am UPDATE: As of April 12th, 2012 the SS Dept # is 888-224-4702
Comment by Bion Grady on March 12, 2012 at 8:50pm I am dealing with one on a first with PNC and everytime I call in to get an update I get more and more excuses and no solutions. We have 2nd approval with Greentree, buyers are still on board but PNC is being very uncooperative and today I finally spoke to the negotiator Diane on my file, the funny thing I did not even know I had a negotiator assigned to this file, go figure. Can anyone give me any information on someone higher up at PNC that can expedite this one. It would be appreciated.
Comment by Deidre St. Romain on February 15, 2012 at 4:29pm @Christy Sandhoff - did it work? Tweeting PNC?
Comment by Deidre St. Romain on February 15, 2012 at 4:24pm I have a desperate plea for help here and I am hoping one of you Superstars can answer my call. long story short - have a "must close by" date of 2/19 according to negotiator. When I reminded him that it was a sunday and Monday was President's day and asked for a one day extension he said "This was a re-open file. The appraisal expired 1/19/2012. The investor approved extension of the appraisal until 2/19/12. I can not go against the investor. The claim will be denied." First of all I did not even know whether the HOA lien was going to be settled until TODAY at 11 a.m. now it is a fire drill to get the appraiser back out there to look at repairs, get everyone signed and close it by Friday. this delay was unavoidable. I realize this is a giant crap shoot at this point but does anyone have any suggestions and what does he mean "the claim will be denied"? HELP ME PLEASE SUPERSTARS!
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