Information

PNC Bank Short Sale Information

 

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Customer service 800-523-8654

FAX:
937-910-4009

MAIL:
PNC Mortgage
Attention: Central Receipts
HAMP Bldg 7 – B6-YM10-01-1
3232 Newmark Drive
Miamisburg, OH 45342

We seem to be getting conflicting info on numbers. Try these as well.

Fax SS Package to: 937-910-4009 -- Takes 24 hours to make it through their imaging system. Then call: Jonathon 937-910-3327 (he's in PNC's 1st Lienholder Loss Mitigation dept.)  He was very helpful for me. good luck

Here are updated Phone Numbers for PNC Mortgage:

SS Dept # is 888-224-4702

FX: 440-546-2201

FX: 937.910.4009

First Mortgage:800-523-8654

First Mortgage Letter of Authorization:937-910-3333

 

2nd Mortgage Collections: 866-622-2657 x 44700

 

ESCALATIONS:

PNC Twitter @PNCBank_Help 

executive.office@pncmortgage.com
800-524-9995

 

PNC SHORT SALE DOCUMENTS LIBRARY

Process for Fannie Mae/Freddie Mac Hardship Assistance Review

PNC Arms Length Transaction Notice.pdf

Discussion Forum

Bankruptcy and Short sale help needed!!!

Started by Kylee Roe. Last reply by Julia Fishel on Saturday. 3 Replies

Need some help with a Bankruptycy and PNC on second. I have the first approved, seller in BK, but all payments complete.  Second was stripped, so PNC gets nothing, and I have a court order saying…Continue

PNC Buyer requirements

Started by Gretta Alvarez. Last reply by Gretta Alvarez Jun 25. 5 Replies

Hello fellow Superstars! Has anyone out there ever been told by PNC that they ONLY accept an LLC as a Buyer, and that they will not allow an INC as purchaser? And, if so- WHY?? I'm kind of getting,…Continue

Help! Need PNC loss mitigation manager contact info!

Started by Lydia. Last reply by Evelyn Santiago Apr 25. 2 Replies

PNC nightmare. 1st and 2nd with PNC. Short sale process 7+ months.We've had the 2nd approval 3x already with no more extension. Extension is expiring in 4 weeks!PNC 1st keeps closing the file for…Continue

SAFEGUARD BREAK IN

Started by BARBARA WING Mar 20. 0 Replies

I am looking for anyone who was vandalized by Safeguard when they were authorized by the bank to change the locks...I want to start a class action lawsuit against Safeguard (and the banks authorizing…Continue

Comment Wall

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Comment by Brett Goldsmith on Friday

@jeanette what type of loan is the 2nd? Call customer service at 800-523-8654 and get pointed in the right direction. If you need a short sale approval you will have to faciliate the short sale with PNC and go through a review process. If you need assistance feel free to reach out to me at 888 559 5956. Brett@ishortsalenow.com, www.ishortsalenow.com

Comment by Brett Goldsmith on Friday

@kylee if the lien was stripped you could likely just contact customer service and ask for a zero demand letter or a reconveyance letter. If that doesn't work reach out to the escalation department. If the lien was or is going to be stripped through the BK i'm not sure why you are concerned about reaching out to PNC.

Comment by Jeanette Becker on Friday

Does anyone have current information on who I can call at PNC to get a short sale approval on the 2nd?  I had a ron.poindexter@pncmortgage.com with a phone number of 937-910-4128.  I called after sending an email to him and lori explaining the situation and someone else's name was on the voice mail.  I also had a lori.barauskas@pnc.com with no phone number and now I am not sure either one is a valid email address to draw attention to my nightmare of a short sale. Does anyone have additional information on who to call?  Thanks!

Comment by Kylee Roe on September 2, 2014 at 12:52pm

Need some help with a Bankruptycy and PNC on second. I have the first approved, seller in BK, but all payments complete.  Second was stripped, so PNC gets nothing, and I have a court order saying value on 2nd is $0. HOWEVER.....trustee dragging feet to get final discharge paperwork. Was supposed to be complete in late July--and this part is out of my hands.  If I get permission from PNC, I can get a court order to sell, but am afraid to contact PNC, who will then want a share of the sales price and I'll be starting at 0 days again, on another short sale negotiation, on a loan that is stripped!  How do I get PNC to send me a reconveyance or a $0 payoff? I have the court ordered $0 value paperwork. Send that to BK dept. at PNC? Thanks for your ideas?

Comment by Melissa Trimarche on March 25, 2014 at 6:43pm

Does anyone have escalation department fax or contact for PNC 2nd lien department.  We have 1st approval and unresponsive rep over there.  This was previously approved 2nd HAFA short sale, but they would not extend due to new CFPB guidelines. Long story... but we need to contact someone ASAP...

Comment by ElizabethWeintraub00697006LyonRE on March 13, 2014 at 2:08pm

Fannie%20Mae%20TPA.docSS%20PNC%20Package.pdf

The PNC deficiency form is in the PNC short sale package. Attached is the authorization you need for Fannie Mae.

Comment by Bill Garrett on March 13, 2014 at 11:03am

PNC FORMS - "DEFICIENCY FORM" & "GSE AUTHORIZATION" 

My PNC negotiator needs these forms from our sellers but cannot seem to get me the forms to complete/sign. They do not appear to be on the PNC website.  Does anyone have these forms?  Thanks

Comment by Dawn Maloney on March 8, 2014 at 7:30pm

Is there any way to escalate a file with PNC Bank? I've been trying everything I know, I even have good friends who work short sales and they don't know who to contact to escalate our file. 

Comment by Donna Clayton, Broker, MBA on December 6, 2013 at 9:33am

Please Update PNC Loss Mitigation Phone Number.  It is:

888-224-4702

Comment by Neil L. on August 12, 2013 at 2:36pm

Divorce, Husband had the debt discharged with Chapters 7 BK and refuses to sign but will Deed the house to the x-wife if needed.  PNC is requiring paperwork from him.  Has anyone found a way around this?

 

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