PNC Bank Short Sale Information


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Customer service 800-523-8654


PNC Mortgage
Attention: Central Receipts
HAMP Bldg 7 – B6-YM10-01-1
3232 Newmark Drive
Miamisburg, OH 45342

We seem to be getting conflicting info on numbers. Try these as well.

Fax SS Package to: 937-910-4009 -- Takes 24 hours to make it through their imaging system. Then call: Jonathon 937-910-3327 (he's in PNC's 1st Lienholder Loss Mitigation dept.)  He was very helpful for me. good luck

Here are updated Phone Numbers for PNC Mortgage:

SS Dept # is 888-224-4702

FX: 440-546-2201

FX: 937.910.4009

First Mortgage:800-523-8654

First Mortgage Letter of Authorization:937-910-3333


2nd Mortgage Collections: 866-622-2657 x 44700



PNC Twitter @PNCBank_Help



Process for Fannie Mae/Freddie Mac Hardship Assistance Review

PNC Arms Length Transaction Notice.pdf

Discussion Forum

PNC Buyer requirements

Started by Gretta Alvarez. Last reply by Gretta Alvarez Jun 25. 5 Replies

Hello fellow Superstars! Has anyone out there ever been told by PNC that they ONLY accept an LLC as a Buyer, and that they will not allow an INC as purchaser? And, if so- WHY?? I'm kind of getting,…Continue

Help! Need PNC loss mitigation manager contact info!

Started by Lydia. Last reply by Evelyn Santiago Apr 25. 2 Replies

PNC nightmare. 1st and 2nd with PNC. Short sale process 7+ months.We've had the 2nd approval 3x already with no more extension. Extension is expiring in 4 weeks!PNC 1st keeps closing the file for…Continue


Started by BARBARA WING Mar 20. 0 Replies

I am looking for anyone who was vandalized by Safeguard when they were authorized by the bank to change the locks...I want to start a class action lawsuit against Safeguard (and the banks authorizing…Continue

VA loan with PNC Bank

Started by Ashley Den Uyl Feb 17. 0 Replies

The seller is a veteran. I have been working on this file for about 8 months and have gotten no where.PNC Bank ordered a VA appraisal on the property which came in a ridiculously high number. I could…Continue

Tags: foreclosure, sheriff, deed, redemption, loan

Comment Wall


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Comment by Melissa Trimarche on March 25, 2014 at 6:43pm

Does anyone have escalation department fax or contact for PNC 2nd lien department.  We have 1st approval and unresponsive rep over there.  This was previously approved 2nd HAFA short sale, but they would not extend due to new CFPB guidelines. Long story... but we need to contact someone ASAP...

Comment by ElizabethWeintraub00697006LyonRE on March 13, 2014 at 2:08pm


The PNC deficiency form is in the PNC short sale package. Attached is the authorization you need for Fannie Mae.

Comment by Bill Garrett on March 13, 2014 at 11:03am


My PNC negotiator needs these forms from our sellers but cannot seem to get me the forms to complete/sign. They do not appear to be on the PNC website.  Does anyone have these forms?  Thanks

Comment by Dawn Maloney on March 8, 2014 at 7:30pm

Is there any way to escalate a file with PNC Bank? I've been trying everything I know, I even have good friends who work short sales and they don't know who to contact to escalate our file. 

Comment by Donna Clayton, Broker, MBA on December 6, 2013 at 9:33am

Please Update PNC Loss Mitigation Phone Number.  It is:


Comment by Neil L. on August 12, 2013 at 2:36pm

Divorce, Husband had the debt discharged with Chapters 7 BK and refuses to sign but will Deed the house to the x-wife if needed.  PNC is requiring paperwork from him.  Has anyone found a way around this?

Comment by TOP END Properties on April 2, 2013 at 11:14pm

They will approve prior to the 1st.  They will require a financial package.  Cross out and initial the Agreement to the Promissory Note section.

Comment by Victoria Frieberg on February 26, 2013 at 1:09pm

beginning a file with pnc as the second, any track records out there?  they do not want anything from us until first is approved.

Comment by Patricia Bravo on December 28, 2012 at 5:37pm

Yes, no cash from seller, 6% commissions, we closed yesterday,no prom.note requested,verbiage of" we will report the credit bureau as legally satisfied for less than full debt" was included on approval letter.

Comment by Evelyn Santiago on December 28, 2012 at 3:44pm

What commission  are you getting approved for PNC?


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