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PHH is the servicer for many mortgages, including Coldwell Banker Mortgage, E*Trade, First Trade Union Bank, Carver Federal Savings Bank, Suburban Bank & Trust , First Tennessee Bank, Bank of the Sierra, Comerica Bank, Citizens Republic Bancorp, UBS, Provident Bank, UMB, Bank Atlantic, Banco Popular, etc.
Loss Mitigation: 1-800-750-2518
Fax 856-917-2935 or 2848
Sneaky Line to plug in extensions if you have them: 1-800-449-8767
Email format: [email protected]
or [email protected]
PACKAGE REQUIREMENTS:
Please complete, sign and return the Request for Transcript of Tax Return (IRS Form 4506-T) for each borrower (borrowers who filed their tax returns jointly may send in one IRS Form 4506-T signed and dated by both of the joint filers).
Please return a signed and dated copy of the most recently filed Federal Tax Return with all accompanying schedules
Please return a signed and dated Hardship Letter.
Third Party Authorization Form
Listing Agreement.
Anti-Fraud Agreement
Sales Contract (Electronic Signatures not acceptable)
Arms Length Affidavit
HUD1 or Settlement Statement
Please complete, sign and return the Hardship Affidavit and Financial Form OR Request for Modification (RMA) OR Uniform Borrower Assistance Form (UBAF).(Check Vacate Property)
Please return Last 2 months bank statements for any and all checking, savings, money market and or brokerage accounts held in borrowers’ names.
Please return a completed, signed and dated Financial Worksheet.
Proof of Income (Most recent Quarterly Profit and Loss, Last 2 paystubs showing year to date earnings, Social Security, or Unemployment Benefits Statement showing amount and frequency of payments)
Fax at 856-917-2848
Mail at Mortgage Service Center, PO Box 1945, Bowie, MD 20717
E-mail at [email protected]
PHH Short Sale Package May 2013
PHH Private Label and HELOC Package May 2013
To get the latest short sale package from PHH mortgage, your customer needs to establish an account online. Go to: http://mortgagequestions.com This is where you create the account. (It will require name, SSN, loan #, birthday, email, password, and three security questions, such as elementary school, pet's name, highway closest to your house, street you grew up on, etc.) Once this is established, it has his or her account information and you can print out the short sale package. I had to print it out and then scan it in -- couldn't seem to save it directly from the site. An alternative to faxing in the package is to email it to: [email protected] .
Started by Thom Colby CA Brkr 888-391-5245. Last reply by Thom Colby CA Brkr 888-391-5245 May 14, 2015. 3 Replies 0 Likes
UPDATEWell, this one FINALLY closed - WooHoo ! Here are the final stats:600 Days on Market4 offers - all rejected for being too low but finally convinced lender to accept after1 complaint filed with…Continue
Started by Kimberly S. Ruley. Last reply by Thom Colby CA Brkr 888-391-5245 Jan 22, 2015. 1 Reply 0 Likes
Good morning! I have a short sale with PHH that I can't seem to get done. We've had 2 offers. One was low and one was reasonable. They will not budge off of their value. There have been value…Continue
Started by Dean E Eshelman, CPA, CDPE, IRES Nov 6, 2014. 0 Replies 0 Likes
Person became disabled. Finally got SS Disability in Nov. No we won't negotiate, No we won't modify. Only option DIL or Short Sale. Filed for foreclosure and sent DIL papers a week later with a 15…Continue
Tags: #FannieMae, #HSBC, #PHH
Started by cat Jul 15, 2014. 0 Replies 0 Likes
Hi All -I have a shortsale listing and the servicer is PHH, but it is a Fannie Mae loan. We originally listed property in February-2014 for $129,900 (seller would not be short if we sold for this…Continue
Comment
I am happy to report this PHH Short Sale CLOSED.
Sale price: $94k; Commission 6%; Contributed to Buyer's cc/ppy of 3%. No promissory note. Seller was active duty military. This was our 2nd contract -- buyer walked on the first one after three (3) months. I'll try to relate events in reverse order:
CARTUS is the company who works the short sales for PHH. They were very good. Donna H. was their negotiator and I can't say enough good things about her. Once everything was in her hands, it took 2 months -- and it would have been faster -- except we kept having to work things out between buyer and seller due to it being an FHA loan.
The difficult part was getting everything from PHH to CARTUS. I had downloaded their pkg. as indicated in an earlier post -- but they kept "losing" it. Then when they finally got everything, apparently some of the forms had "changed" and the seller had to fill out updated ones. (They didn't seem any different to me -- but we did it anyway.) Anyway, it feels as if that took absolutely forever, but FINALLY the pkg was turned over the CARTUS.
Guess what - CARTUS had their OWN forms -- so seller had to fill out everything AGAIN. Once we reached that point, honestly things went very well and I was pleased.
(The buyer walked shortly after the BPO came in, but we got it under contract again fairly quickly, so it didn't affect the process.)
I must also say that the agent for the buyer, Carrie R. did an excellent job -- she was very cool when we had to work some things out and I feel this was truly a team effort.
Anyone have a Phh mortgage short sale parkage. Thanks, Sum
I tried, unsuccessfully, to help my client negotiate a loan mod (on a non-owner occ property...need I say more?), but client just received a "notice of intent to foreclose" in the mail today and wants me to list & begin a short sale. Just wondering if any of you can tell me what the typical timelines are for your short sales with PHH? Also, we have a tenant in the house...anybody have a similar situation? Should I be putting $3,000 in net sheet for tenant? THANKS~!
To get the latest short sale package from PHH mortgage, your customer needs to establish an account online. Go to: http://mortgagequestions.com This is where you create the account. (It will require name, SSN, loan #, birthday, email, password, and three security questions, such as elementary school, pet's name, highway closest to your house, street you grew up on, etc.) Once this is established, it has his or her account information and you can print out the short sale package. I had to print it out and then scan it in -- couldn't seem to save it directly from the site. An alternative to faxing in the package is to email it to: [email protected] .
I sent a very complete package in today via email. I am very curious now to see how this will go.
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