PennyMac Loan Servicing

This group is for information, tips and solutions for PennyMac Short Sales.

Members: 44
Latest Activity: Dec 13, 2019

PennyMac Short Sale Information

 Click The Button Now To Hire A Short Sale       Superstar To Support You.


General Customer Service: (866) 601-3518

Difficulty Making Payments: (866) 545-9070

fax: (866) 577-7205

Service Center Hours (PT):
Monday - Friday 7 a.m. - 6 p.m.
Saturday 7 a.m. - 11 a.m.

Have the seller call and provide PennyMac with:

  • Proof of income
    (e.g. pay stubs, completed tax forms)
  • Detailed list of current expenses
  • Current bank statements
    (recent 2 months)

After the call, they may be asked to mail or fax these documents to PennyMac:

By mail:
PennyMac Loan Services
P.O. Box 514387
Los Angeles, CA 90051-4387

By fax: (866) 577-7205

3rd party authorization

Pennymac Hardship Affidavit

Pennymac Real Estate Agent Info Sheet

Pennymac Offer Details Form

The negotiator will usually mail the initial Short Sale package to the Borrower, however

you may also request that they email the package to you (the short sale agent), after the 

authorization has been submitted. 


Discussion Forum

Penny Mac digital signatures?

Started by Eric Middlebrook. Last reply by Guerry Clegg Aug 21, 2019. 2 Replies

Does anyone know if Penny Mac accepts docu sign or digital like signatures?Continue

Real Estate Commission

Started by Vanessa Machado. Last reply by Dean E Eshelman, CPA, CDPE, IRES Sep 22, 2016. 1 Reply

Hi everyone, Just wondering how much commission is allowed.  There are two agencies, one representing seller and the other, buyer and we received an Approval letter reducing commission to 4%.  Anyone…Continue

Escalation Number?

Started by Joseph Estrada Jun 22, 2016. 0 Replies

I am currently working with Pennymac trying to send them a cash offer which they are refusing due to their 37 day rule (short sales need to be submitted 37 days before a foreclosure).  Is there an…Continue

Comment Wall


You need to be a member of PennyMac Loan Servicing to add comments!

Comment by Anna "Banana" Kruchten on December 19, 2012 at 9:11am

I haven't worked on a Penny Mac file.  Do they work within equator?


Members (44)



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