Long history of similar woes as the rest of the contributors with these three entities.  Lastest being once wading through all the obstacles that they could throw at us, Ocwen refuses to lower price on the listing that they supposedly "winterized" only to have the kitchen hot water faucet blow off in January and flood the house. With the flood, the finished basement was destroyed. They have refused to address the water issue and now after seven months we have a mold issue. The BPO was done before the damage and the buyer viewed the property before the mold took over and has reduced his offer.  Ocwen rebuts by saying property being sold "as is".  It was "as is" before their assest manager caused the property to be compromised. My belief is that with the new damage there should be a new BPO.  Who do I talk to about this and who can be held responsible for the damage to the house and the fact that my client can't sell it the way it is? Oh, the best part is that this is not a foreclosure, they changed the locks and didn't notify me or the seller. When I arrived after being notified by the oil man that water was forming a huge ice sculpture on the exterior of the kitchen window, there was no lock box.  I had to call the water company to come and shut the water off to stop the deluge.  Altisource vendor who was in charge of winterization claims lockbox was on the door. IT WAS NOT! Also, claims property was properly winterized and "SOMEONE" must have entered the property  (without the key, mind you) and turned the water back on!!!!!!.  What recourse does my client have?