Information

NationStar Short Sale Informations

 

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NS Escalation Form.pdf

NS Realtor FAQ.pdf

NS Realtor Assistance Desk.pdf

NEW NS Authorization Form

NEW NS Short Sale Acknowledgment Agreement -addresses auction.com.pdf

 

NationStar is now using equator.com. Initiate your short sale there. Also the borrower needs to call 877-450-8638 to give financial info.

The nationstar escalations number is 877-343-6386

RealtorAssistance@nationstarmail.com

Short sale dept # 888-811-5281; fax authorization to 972-966-4530

FNMA Loans 866-312-2432 LOA FX 972-459-1611

https://www.nationstarmtg.com/CustomerCenter/BestOption.aspx

 

Nationstar Agent Equator Task Guidelines.pdf

 

Step 1: Contact us — 1-888-480-2432

FAX LOA to: 469-549-2455

Direct line to Short Sale/Loss Mitigation: 866-312-2432

Step 2: Complete the Financial Worksheet

Nationstar Financial Worksheet.pdf

Agent Guidelines Fannie.pdf

Agent Guidelines FREDDIE.pdf

NS Financial Request.pdf

NS Hardship Affidavit.pdf

NS 4506t.pdf

NS Dodd Frank.pdf

ALL BUYERS MUST COMPLETE:

NS Buyer Application.pdf

Step 3: Fax or mail to Nationstar Mortgage

Fax — 1-972-315-6827
Mail — Nationstar Mortgage
Loss Mitigation Department
350 Highland Drive
Lewisville, TX 75067

Discussion Forum

Bankruptcy discharged Aug 2012. Should I attempt Nationstar Short Sale?

Started by Chris McGee. Last reply by BARBARA WING yesterday. 5 Replies

In Arizona.  My client "surrendered" this investment property in AZ in his Aug. 2012 BK.  He just got notice of Trustee Sale by Nationstar (when he did his BK the loan was with BofA but evidently was…Continue

Tags: nationstar, bankruptcy

Nationstar New Policy all Private Investor Own Loans are required to use AUCTION.com

Started by Debbie Heaton. Last reply by Mike Horton Aug 19. 11 Replies

I have spent the last hour and half on the telephone with Nationstar's management in Loss Mitigation. If the loan is owned by a private investor they will require the seller to use Auction.com. When…Continue

Auction.com requirement - is this even legal?!

Started by Kim Wennerberg. Last reply by Mary Wilcox Aug 8. 54 Replies

I am an agent representing both buyer and seller (transac broker) in FL. The title company is in the process of submitting the short sale docs and has been told of a new requirement this morning.Even…Continue

Tags: auction.com, nationstar, nation star

Buying A Nationstar Reverse Mortgage SS

Started by Aden Mott. Last reply by Brian Avery Jun 8. 3 Replies

Hi everybody! I wanted to Join to see if we could get any advice about what to expect in our adventure of buying a Nationstar reverse mortgage property. We sold our current home and are closing in 8…Continue

Comment Wall

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You need to be a member of NationStar Mortgage to add comments!

Comment by Brett Goldsmith on August 24, 2014 at 7:14pm

Bill, try to initiate the file into equator to get the ball rolling. Feel free to reach out to me anytime. Brett@ishortsalenow.com, 310-564-6389, www.ishortsalenow.com

Comment by Bill Garrett on August 23, 2014 at 2:39pm

FHA MORTGAGE - NATIONSTAR

Is the FHA review similar to other lenders?  Is there a number for the homeowner to call to request the SS, and get the retention/waterfall review underway?

Comment by Nolberto on August 8, 2014 at 10:49am

Graylon,

I have one. Please send me a private message.

Thanks,

Comment by Graylon J. Prophet on August 8, 2014 at 8:56am
Yes, the DIL was recorded in public recorded on 9-17-2012 and the attorney we were working with confirmed it. Please advise
Comment by Thom Colby CA Brkr 888-391-5245 on August 8, 2014 at 12:43am

Graylon - Did you do a Title Search to see if the DIL was ever actually recorded?  Another misunderstanding some have is the bank (Nationstar) has to accept the DIL and record it.  If not, the borrower still owes the mortgage and they can continue to provide negative reporting to the Credit Bureaus.  When you say you have "Financial Documents" what do you mean?  Also, what are they refinancing if they did a DIL??

Comment by Graylon J. Prophet on August 7, 2014 at 9:57pm

Hello Everyone!  

I need some help!  Does anyone have a direct contact for anyone NationStar thats a decision maker and can move heaven and earth?

I have a Client who did a Deed in Lieu with then back in July of 2012 and I have 

the financial documents showing a completed transfer from my  clients to Nation Star and NationStar decide to report them late on mortgage payments on November 2013, December 2013 and January 2014 on a house they haven't owned in two years and now has hurt there chances at re-financing there house now because of this.  Someone Please advise

Thank You!  :-)

Comment by Thom Colby CA Brkr 888-391-5245 on June 4, 2014 at 6:12pm

Fred -  Good luck !  I've been fairly vocal about A.com and how mysterious their practices are. I know a lot about their practices but won't write it here.

Ocwen, Altisource, Hubzu was investigated.  Look for another investigation re: A.com, Nationstar, and all of their affiliated Real Estate, Title and Settlement Companies.....

Comment by Fred Bauscus on June 4, 2014 at 6:08pm

Has anyone experienced anything fishy with the end of auctions on auction.com?

I'm currently watching one of my listings that was supposed to be finished 45 minutes ago.  Each time there is a bid, the clock is resetting to 1:47 and when it gets to 2 seconds, a minimum bid is made and the clock resets again.  It feels like robo-bidding.

the bid is already to the point that with the 5% premium, any bidder is overpaying for the house.  It's also surpassed our offer and the buyer isn't able to make bids.

Of course, I can't get a hold of our auction.com rep.  But when I do, I think I'm going to ask for a detailed bidding history including login names.

Comment by Dawn Maley on May 22, 2014 at 9:16am

Hi Debbie, My email is dawnmaley@gmail.com

Thanks so much!!!

Comment by Debbie Tuttle on May 21, 2014 at 3:24pm

I have an approval letter from April 30, 2014. Send me your contact infol and I will get it to you.

 

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