NationStar Mortgage

Members: 532
Latest Activity: Nov 4, 2019

NationStar Short Sale Informations



Click The Button Now To Hire A Short Sale       Superstar To Support You.

NS Escalation Form.pdf

NS Realtor FAQ.pdf

NS Realtor Assistance Desk.pdf

NEW NS Authorization Form

NEW NS Short Sale Acknowledgment Agreement -addresses


NationStar is now using Initiate your short sale there. Also the borrower needs to call 877-450-8638 to give financial info.

The nationstar escalations number is 877-343-6386

[email protected]

Short sale dept # 888-811-5281; fax authorization to 972-966-4530

FNMA Loans 866-312-2432 LOA FX 972-459-1611


Nationstar Agent Equator Task Guidelines.pdf


Step 1: Contact us — 1-888-480-2432

FAX LOA to: 469-549-2455

Direct line to Short Sale/Loss Mitigation: 866-312-2432

Step 2: Complete the Financial Worksheet

Nationstar Financial Worksheet.pdf

Agent Guidelines Fannie.pdf

Agent Guidelines FREDDIE.pdf

NS Financial Request.pdf

NS Hardship Affidavit.pdf

NS 4506t.pdf

NS Dodd Frank.pdf


NS Buyer Application.pdf

Step 3: Fax or mail to Nationstar Mortgage

Fax — 1-972-315-6827
Mail — Nationstar Mortgage
Loss Mitigation Department
350 Highland Drive
Lewisville, TX 75067

Discussion Forum

Messy Foreclosure defense. 4 liens on property!

Started by Russ Trinidad. Last reply by Russ Trinidad Dec 5, 2018. 9 Replies

My client (Seller) originally bought a home with a 1st and 2nd mortgage with CMG Financial in 2006. The mortgage started slipping away from him so he entered a foreclosure defense agreement with an…Continue

Tags: liens, 4

AUCTION after executed contract???? to 2 veterans????

Started by Wanda martinez. Last reply by Donte Tribble Apr 5, 2018. 8 Replies

We want to escalated this from Nationstar.... We have an executed contract for 4 months .....  NOW, Nationstar wants to start an AUCTION.... the seller is a veteran with a hardship and the buyer is a…Continue

FHA Denial for Surplus of Income

Started by Shawn Lowery. Last reply by Minna Reid Oct 11, 2017. 3 Replies

Nationstar, FHA loan, mortgagor denied short sale eligibility and instead offered forbearance.  Here is message from loan rep:At this time the home owner is not eligible to participate in the short…Continue

Nationstart will not accept to start a short sale

Started by Elvira Quiray. Last reply by Ben Benita Apr 26, 2017. 1 Reply

Hi All,I need your comments on this situation I have. The sheriff sale date is in a week.  I have called Nationstar and they will not accept the short sale because the sheriff sale is too close. Just…Continue

Comment Wall


You need to be a member of NationStar Mortgage to add comments!

Comment by Jeffrey W Wolff on March 1, 2017 at 2:24pm

Quick Question. What is FNMA's position on Nationstar and their illegal auction process?  I have not reached out to FNMA directly since I don't have an offer.

Comment by Kevin - Greenville, SC on November 2, 2016 at 2:31pm

you're 1000% right it is. but not according to nationstar. they say they have never given them.

Comment by Tony Morales on November 2, 2016 at 2:19pm

Kevin yes that is standard procedure on their HAFA short sales

Comment by Kevin - Greenville, SC on November 2, 2016 at 2:00pm
  • has anyone ever received a nationstar HAFA pre-approved SSN?
Comment by Helena Kaucheck on August 30, 2016 at 3:50pm
Interesting..Tony who is the investor? I remember years and years ago, a servicer had a per dime fee in their approvals to counter any requests for extensions. I've never seen one since. Is this investor related or Nationstar in general? Interesting they didn't disclose on their welcome letter. Nationstar just seems to find new ways to surprise distressed homeowners. I just wrapped up a few for FHA and Fannie investors and they didn't "charge" for the extensions. If they are the investor here I'd definitely report them and include the CFPB in that complaint list. This is crazy.
Comment by Tony Morales on August 30, 2016 at 3:34pm

Nationstar now appears to be breaking some regulations and possible state laws  They will only give you 1 extension if you require another one they will charge an extension fee . They then tell you if you do not agree to pay it then they will close your short sale and make you start over and route it back for another auction  My specific file required release of IRS liens, 4 judgments, and a 2nd lien holder.   Oh also they state that the extension fee is a per day amount, but, for example, if you ask for 3 weeks but close in 2 they will not credit back 1 week

Comment by Tony Morales on May 25, 2016 at 1:11pm

I have been successful to have a couple of them pulled from Homesearch  or not go to them at all. One was due to the condition of the property being severely damaged . The other was due to my contact with the VP and proved to him the benefit of not going to Homesearch. Also the main reason for this process is to determine if a higher offer can from  the auction  This is a result of agents submitting below value offers from investors. As far as the open house, I have never been required to prove that one was held

Comment by Amy Martin on May 24, 2016 at 10:11pm

[email protected] Elizabeth and @Brett!

Comment by ElizabethWeintraub00697006LyonRE on May 24, 2016 at 11:45am

@Julie -- I have never had to hold an open house, although they have requested it. They cannot make you hold open houses. Sounds like you got some snippy control freak who had no business making those sorts of demands. The key to their process, far as I can tell, is to make sure your buyer registers. They will require your buyers' credit card number and some people object to that, but it will speed up the approval process if the buyer is in the system when the buyer wins the auction.

Comment by Jim Schneider on May 23, 2016 at 6:05pm

These comments on Nationstar sound a lot like what OCWEN was doing with forced HUBZU auctions, and several states shut them down. It might be worth seeing if they're violating the same laws. Illinois decided HUBZU was practicing real estate without a license.


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