NationStar Mortgage

Members: 532
Latest Activity: Mar 5

NationStar Short Sale Informations



Click The Button Now To Hire A Short Sale       Superstar To Support You.

NS Escalation Form.pdf

NS Realtor FAQ.pdf

NS Realtor Assistance Desk.pdf

NEW NS Authorization Form

NEW NS Short Sale Acknowledgment Agreement -addresses


NationStar is now using Initiate your short sale there. Also the borrower needs to call 877-450-8638 to give financial info.

The nationstar escalations number is 877-343-6386

[email protected]

Short sale dept # 888-811-5281; fax authorization to 972-966-4530

FNMA Loans 866-312-2432 LOA FX 972-459-1611


Nationstar Agent Equator Task Guidelines.pdf


Step 1: Contact us — 1-888-480-2432

FAX LOA to: 469-549-2455

Direct line to Short Sale/Loss Mitigation: 866-312-2432

Step 2: Complete the Financial Worksheet

Nationstar Financial Worksheet.pdf

Agent Guidelines Fannie.pdf

Agent Guidelines FREDDIE.pdf

NS Financial Request.pdf

NS Hardship Affidavit.pdf

NS 4506t.pdf

NS Dodd Frank.pdf


NS Buyer Application.pdf

Step 3: Fax or mail to Nationstar Mortgage

Fax — 1-972-315-6827
Mail — Nationstar Mortgage
Loss Mitigation Department
350 Highland Drive
Lewisville, TX 75067

Discussion Forum

Messy Foreclosure defense. 4 liens on property!

Started by Russ Trinidad. Last reply by Russ Trinidad Dec 5, 2018. 9 Replies

My client (Seller) originally bought a home with a 1st and 2nd mortgage with CMG Financial in 2006. The mortgage started slipping away from him so he entered a foreclosure defense agreement with an…Continue

Tags: liens, 4

AUCTION after executed contract???? to 2 veterans????

Started by Wanda martinez. Last reply by Donte Tribble Apr 5, 2018. 8 Replies

We want to escalated this from Nationstar.... We have an executed contract for 4 months .....  NOW, Nationstar wants to start an AUCTION.... the seller is a veteran with a hardship and the buyer is a…Continue

FHA Denial for Surplus of Income

Started by Shawn Lowery. Last reply by Minna Reid Oct 11, 2017. 3 Replies

Nationstar, FHA loan, mortgagor denied short sale eligibility and instead offered forbearance.  Here is message from loan rep:At this time the home owner is not eligible to participate in the short…Continue

Nationstart will not accept to start a short sale

Started by Elvira Quiray. Last reply by Ben Benita Apr 26, 2017. 1 Reply

Hi All,I need your comments on this situation I have. The sheriff sale date is in a week.  I have called Nationstar and they will not accept the short sale because the sheriff sale is too close. Just…Continue

Comment Wall


You need to be a member of NationStar Mortgage to add comments!

Comment by Ruth Rojo on October 9, 2014 at 1:31pm

I had a short sale that was suppose to close last week on the 29th and the week prior before we were about to submit the final HUDs our new title report popped up a federal tax lien that is over $200k. So we got a 2 week extension which expires tomorrow >.< I am working on a federal tax lien release that I've done before, everything was going well until the IRS rep told me that unless Nationstar does not break down their approval letter, they will not release the lien, they are not negotiating anything they just want to know specifically where the money is going, and I provided her the approved HUDs, but they cannot accept that. Please someone help me, Nationstar does not want to break it down!!!

Comment by Thom Colby CA Brkr 888-391-5245 on October 6, 2014 at 11:16am
Comment by Brett Goldsmith on August 24, 2014 at 4:14pm

Bill, try to initiate the file into equator to get the ball rolling. Feel free to reach out to me anytime. [email protected], 310-564-6389,

Comment by Bill Garrett on August 23, 2014 at 11:39am


Is the FHA review similar to other lenders?  Is there a number for the homeowner to call to request the SS, and get the retention/waterfall review underway?

Comment by Nolberto on August 8, 2014 at 7:49am


I have one. Please send me a private message.


Comment by Graylon J. Prophet on August 8, 2014 at 5:56am
Yes, the DIL was recorded in public recorded on 9-17-2012 and the attorney we were working with confirmed it. Please advise
Comment by Thom Colby CA Brkr 888-391-5245 on August 7, 2014 at 9:43pm

Graylon - Did you do a Title Search to see if the DIL was ever actually recorded?  Another misunderstanding some have is the bank (Nationstar) has to accept the DIL and record it.  If not, the borrower still owes the mortgage and they can continue to provide negative reporting to the Credit Bureaus.  When you say you have "Financial Documents" what do you mean?  Also, what are they refinancing if they did a DIL??

Comment by Graylon J. Prophet on August 7, 2014 at 6:57pm

Hello Everyone!  

I need some help!  Does anyone have a direct contact for anyone NationStar thats a decision maker and can move heaven and earth?

I have a Client who did a Deed in Lieu with then back in July of 2012 and I have 

the financial documents showing a completed transfer from my  clients to Nation Star and NationStar decide to report them late on mortgage payments on November 2013, December 2013 and January 2014 on a house they haven't owned in two years and now has hurt there chances at re-financing there house now because of this.  Someone Please advise

Thank You!  :-)

Comment by Thom Colby CA Brkr 888-391-5245 on June 4, 2014 at 3:12pm

Fred -  Good luck !  I've been fairly vocal about and how mysterious their practices are. I know a lot about their practices but won't write it here.

Ocwen, Altisource, Hubzu was investigated.  Look for another investigation re:, Nationstar, and all of their affiliated Real Estate, Title and Settlement Companies.....

Comment by Fred Bauscus on June 4, 2014 at 3:08pm

Has anyone experienced anything fishy with the end of auctions on

I'm currently watching one of my listings that was supposed to be finished 45 minutes ago.  Each time there is a bid, the clock is resetting to 1:47 and when it gets to 2 seconds, a minimum bid is made and the clock resets again.  It feels like robo-bidding.

the bid is already to the point that with the 5% premium, any bidder is overpaying for the house.  It's also surpassed our offer and the buyer isn't able to make bids.

Of course, I can't get a hold of our rep.  But when I do, I think I'm going to ask for a detailed bidding history including login names.


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