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Comment by Lisa Woolverton on August 5, 2012 at 7:18am

Got it!  One step closer to closing this sucker....thanks!

Comment by Napua Lucas on August 5, 2012 at 6:51am

Here it isMetlife%20Arms%20Length%20Affidavit.pdf

Comment by Napua Lucas on August 5, 2012 at 6:05am

Lisa, I have an Arms Length Affidavit form, Let me scan and i will try to upload it.

Comment by Lisa Woolverton on August 5, 2012 at 3:41am

Does anyone have a MetLife Arm's Length affidavit form?  I received approval almost 2 weeks ago and the negotiator said he would send me one but I'm still waiting. 

Comment by AnaLee Schnell on July 18, 2012 at 6:03am

Ha ha.. see I've never spoke to him so I didnt even know his gender.. 

Comment by Matt Mahoney on July 18, 2012 at 6:02am

Corey is a guy.  :-)  ext.36032

Comment by AnaLee Schnell on July 18, 2012 at 6:01am

I have Corie Pyburn on one of my files I dont like her as much because not once has she replied to my emails or calls. I've been trying to talk to her since 6/29.  I do not have her direct extension though, could you share please? I have her email if you dont have it.

Comment by Napua Lucas on July 18, 2012 at 5:37am

My Metlife loan was a conventional.  Yes, they transfer you but once you have a negotiator / underwriter assigned you should have that person's extension. I got Fannie Mae involved to assist as the lender is supposed to respond to an offer in 30 days max. and they had not.  I even had the reps.(in SS dept.) assisting when they discovered that my negotiator hadn't responded to various issues and they escalated.      

Comment by Matt Mahoney on July 18, 2012 at 5:36am

Great tips!  Thanks!  I have a fantastic negotiator.  Corey Pyburn.  This issue I am having is that my client has tried to keep up her payments and we have an offer that meets the investor guidelines(Fannie Mae), but they won't submit it until she is behind 30 days. 

Comment by AnaLee Schnell on July 18, 2012 at 5:27am

I have found some tips I would like to share with my fellow superstars.

Ask to speak with Danny Chambers he is a supervisor and is great. I've never been able to get his direct line unfortunately but he has been quite helpful in my short sale process that begun 3/13/12. I now finally have an underwriter.

Another helpful tip - far as I am aware.. all MetLife loans are FHA or VA. What I ended up doing was finding an email address and emailing HUD regarding the issues and mishandling of my file by MetLife - [email protected] you need to reference the FHA case number (in order to get the FHA case number you just need to call into MetLife customer service and ask for it). After I sent an email to HUD I got a response back with a reference number stating I would be contacted shortly. If you want to speak to a person instead of email the number is 877-622-8525 you will still need to provide the FHA case number, without it they cannot look up your loan.

What they do, is they get involved and make sure MetLife is moving your file forward as they are suppose to. Someone to hold MetLife accountable. Soon as I told MetLife that I have contacted HUD investigations, I had an underwriter almost over night. Hope this helps.

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