The Hongkong and Shanghai Banking Corporation Limited

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Latest Activity: Apr 2

HSBC Short Sale Information


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Link for Short Sale Package info

***NOTE: a number of our members state HSBC will only pay ***5%***. If anyone has information to the contrary, contact group founders.

Loan Mod Dept.
Tel. 877-415-4327

BK Dept
866.824.0824, ext 46372 (closes 4p Eastern, Florida)

Short Sale Dept  (4pm, central time)
800.348.4712, opt 2

Fax: 888.629.8590

Fax Authorization:  866-860-8826 (generic authorization acceptable)

Special Number for accounts that were sent to outside agencies, call 1-800-756-1604 then press option 2 for agency accounts

HSBC only requires preliminary HUD, contract and either Letter of Authorization or Listing Agreement to begin the short sale process.

Discussion Forum


Started by Terri Wise Jul 13, 2016. 0 Replies

I have a short sale that we were just waiting for an approval extension that was sold to Caliber. The extension was already approved. Does this mean that we have to start all over? It has been a week…Continue

HSBC commissions

Started by Deb Orth May 29, 2016. 0 Replies

What commission, if any, will HSBC pay to buyer's agent who is also the buyer through his LLC?Continue

HSBC - Need a higher level contact ASAP

Started by Liz Harris, MBA. Last reply by Mike Aubele Apr 21, 2014. 3 Replies

Would anyone happen to have a contact at HSBC?  Home needs $40k in work but the BPO came in at full price... foreclosure date is approaching rapidly.Continue

HSBC is 2nd Lien and wants astronomical payoff

Started by Juan Reyes. Last reply by TOP END Properties Mar 14, 2014. 2 Replies

Does anyone have an escalation contact at HSBC.I have a deal where the 1st lien has approved the short sale and is giving HSBC $1,500. The balance owed to HSBC is $38K and the person I spoke to…Continue

Comment Wall


You need to be a member of HSBC to add comments!

Comment by AMY GERRISH on January 26, 2011 at 3:14pm
I just got this as a short sale number from them:
800-348-4712 x 47405 - This extension went to someones voicemail in the short sale department though. Might want to try wendy's extension below. 44409
Comment by Wendy Rulnick on December 20, 2010 at 12:13pm

Another HSBC phone trick:  dial Extension 44409 - you will go to the negotiator phone queue, and get the next one on call.

Comment by Wendy Rulnick on December 14, 2010 at 1:13pm

Century Credit, handling HSBC loans, told me to enter loan number BACKWARDS to  reach a REAL person at HSBC, otherwise I will get transferred back to Century Credit!!  Just tried this "trick" and it works!!

Comment by Wendy Rulnick on November 30, 2010 at 3:28pm
Ryun - $153k and $165k were not that far off. Hope you can work out your current situation with HSBC.
Comment by Ryun Stuart on November 30, 2010 at 1:06pm
Had a 1st with HSBC. We offered $153k and HSBC would have netted $145K. They turned it down due to a bad BPO that they wouldn't budge from at $165k. Well home was foreclosed on and at auction they bought it back at $127k. Leaving $18k on the table and now have to payout to take care of the property and then sell it again. Working another short sale property through them and going through the same exact problem. My new Worst Lender award goes to HSBC. I bet China would be pretty upset knowing HSBC is turning away money.
Comment by Wendy Rulnick on November 3, 2010 at 10:49am
Hello - What is everyone getting lately for HSBC request as a junior lien?
Comment by Jeanette Becker on July 13, 2010 at 1:04pm
I just received word from HSBC that a short sale is approved for closing on the 30th of this month. The problem is they have cut my commission to 4% because the selling agent (me) and the buying agent are from the same brokerage. I listed this property for 6% commission and I still have to legally pay the buyer agent 2.4% of the sale price. This cut in commission and the referral fee of 25% leaves me with very little for my efforts. Can HSBC do this?
Comment by jim coddington on June 9, 2010 at 8:58am
I just finished negoiating a first and second with HSBC. HSBC took 83k for the first mortgage of 125k and then 1k for a second mortgage of 40k. I worked with Bryan. They were not fast- but they finally came to an around.
Comment by jim coddington on April 6, 2010 at 2:40pm
The 1-800-309-8000 is not the number to HSBC.
Comment by Edward Codelia on March 2, 2010 at 1:41pm
Just got off the phone with Gary Craig at HSBC. He made it clear to me that my short sale on the 2nd mortage is his file and he will not take anythingless than 10%. I do not have approval from the 1st but went the through the whole process last year only to have the buyer walk.
BOA is 1st and will only give $3000 to 2nd, HSBC is 2nd and wants 10% which is about $6600.00.

I sent in new package this week and HSBC is already telling me no negotiations, 10%, "its my file".......

The amazing part of this 2nd is that HSBC did not originate this loan and have had it only for a year. They purchased the mortgage from BOA.

Any advice or contact information to push this through?

Members (198)



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