The Hongkong and Shanghai Banking Corporation Limited

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Latest Activity: Apr 2

HSBC Short Sale Information


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Link for Short Sale Package info

***NOTE: a number of our members state HSBC will only pay ***5%***. If anyone has information to the contrary, contact group founders.

Loan Mod Dept.
Tel. 877-415-4327

BK Dept
866.824.0824, ext 46372 (closes 4p Eastern, Florida)

Short Sale Dept  (4pm, central time)
800.348.4712, opt 2

Fax: 888.629.8590

Fax Authorization:  866-860-8826 (generic authorization acceptable)

Special Number for accounts that were sent to outside agencies, call 1-800-756-1604 then press option 2 for agency accounts

HSBC only requires preliminary HUD, contract and either Letter of Authorization or Listing Agreement to begin the short sale process.

Discussion Forum


Started by Terri Wise Jul 13, 2016. 0 Replies

I have a short sale that we were just waiting for an approval extension that was sold to Caliber. The extension was already approved. Does this mean that we have to start all over? It has been a week…Continue

HSBC commissions

Started by Deb Orth May 29, 2016. 0 Replies

What commission, if any, will HSBC pay to buyer's agent who is also the buyer through his LLC?Continue

HSBC - Need a higher level contact ASAP

Started by Liz Harris, MBA. Last reply by Mike Aubele Apr 21, 2014. 3 Replies

Would anyone happen to have a contact at HSBC?  Home needs $40k in work but the BPO came in at full price... foreclosure date is approaching rapidly.Continue

HSBC is 2nd Lien and wants astronomical payoff

Started by Juan Reyes. Last reply by TOP END Properties Mar 14, 2014. 2 Replies

Does anyone have an escalation contact at HSBC.I have a deal where the 1st lien has approved the short sale and is giving HSBC $1,500. The balance owed to HSBC is $38K and the person I spoke to…Continue

Comment Wall


You need to be a member of HSBC to add comments!

Comment by Justin Sciranko on March 5, 2012 at 8:11am

Hey Krystal.  They are very easy to work with.  Just call your contact, let them know buyer's walked but you are sending them a new contract and hud-1.  You should not have to start over.  Good luck.  Justin

Comment by Krystal Warren on March 5, 2012 at 8:03am

Does anyone know if HSBC will replace a buyer that walked with a new one?  I know some banks have a smooth process of doing so, some won't let you and you have to start over... What's your experience with HSBC doing this?  We were literally an addendum away from approval and the buyers walked....  Any info is appreciated.  Thanks :)

Comment by James Lockard on October 2, 2011 at 2:38pm
Just got a listing where sellers have to relocate. Purchased in 2006 with two loans from HSBC (80/20) equal 100% so no way can they sell and pay off mortgage.  They are current on both loans. First is a Fannie Mae.  HSBC is telling me they will not consider a short sale or evaluate a contract unless sellers at 35 days past due.  Is this everyone else's experience?
Comment by Ro Reed on August 11, 2011 at 6:14am


HBC is the stock symbol. These are the officers.  My negotiator used  Good luck.


Comment by Michael Dacko on August 10, 2011 at 5:35pm
Anyone have a "high-up" executive contact with HSBC?   Need an approval pushed in the next 48 hours and the negotiator is in La-La Land.
Comment by Ro Reed on July 15, 2011 at 8:39am
Does anyone know if HSBC is requiring an arms-length statement?
Comment by Jim Hale on March 31, 2011 at 2:20pm

I called 800-365-6730

and had no trouble getting to a live person.

Comment by Jim Hale on March 31, 2011 at 2:18pm

I am told by a very nice lady at the HSBC short sale office that their fax number is 866-860-8826.

She says all they need for a short sale is:

Letter of authorization

preliminary HUD1

copy of listing

copy of sale agreement

proof of buyer funds

....with loan number and seller's last four of SSN on each page.

I questioned the absence of seller hardship info on that list.  She said they did not need it.

She says they will take 2-4 weeks.

They will expedite if a sale is looming - but they can't do the impossible if you are submitting at the last minute.

They will delay an auction date if the numbers look right.

I asked if sale submitted by May 1 could forestall a May 19 auction date.  She basically said it would be tight but possible.


We'll see what happens.



Comment by Jim Hale on March 31, 2011 at 1:45pm

The first 800 number listed above for HSBC is incorrect.


Comment by Laura Marshall on March 10, 2011 at 9:06am
Again! I love HSBC. I had a short sale approved, but the buyer couldn't perform. New offer/package submitted on 3/1/2011. I just received the approval this morning for both the 1st & 2nd. I agree with prior posts. They only pay 5% commission, but for no's worth it. Both 1st and 2nd will report a -0- balance on credit reports and language states "the remaining loan balance will be charged off and no additional payment will be required".

Members (198)



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