Ditech ( Formerly Green Tree )


Ditech ( Formerly Green Tree )

All about Green Tree short sales.

Members: 464
Latest Activity: Aug 7

Green Tree Short Sale Information



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Website: https://www.ditech.com/

Ditech Short Sale Package

Loss Mitigation - 855-395-8566

Recovery Dept.    800-643-0202

Direct SS FAX for Authorizations and packages.Fax is 877-612-2422


Short Sale Fax 1-877-612-2422 or 1-866-870-9919.

Alternate Fax 1-877-612-2422

Alternate Number 1-800-474-3918 - Short Sales

[email protected]

[email protected]

[email protected]

[email protected]

ESCALATION: CORPORATE COMPLIANCE DEPT.  The office number is 800-839-9188 and the fax number is 866-210-6192. 

Discussion Forum

Ditech SS apprival letter gives 7 days to close

Started by Jackie Gonzalez. Last reply by Ben Benita Jun 16, 2017. 3 Replies

This is the 2nd time the seller's agent gave a ss approval letter with a 7-day approval to close. Need at least 2 weeks to close. Bank has list of work that needs to be done and title company wont…Continue

FNMA/Ditech counter offer too high

Started by Jackie Gonzalez. Last reply by London Cox Aug 29, 2016. 4 Replies

The present buyer is backing out due to too high counter offer. The house was listed at $181k and is now at $134,500 after 5 months on the market and no offers. Needs extensive work due to deferred…Continue

Short sale after the association foreclosed on the property.

Started by Russ Trinidad. Last reply by Russ Trinidad Jun 5, 2015. 3 Replies

Does anyone know if this is possible? The property is a townhouse in Hawaii. The association foreclosed on nonpayment of maintenance fees. It’s a fannie mae owned loan and serviced by green tree.…Continue

Retired SS seller moving out of state, can he purchase immediately once relocated

Started by Napua Lucas. Last reply by Brian Avery Apr 14, 2015. 1 Reply

Retired Short Sale seller is moving across the country, has a Green Tree first loan.  Will not be late on payments but has to sell below loan amount.  Had refinanced about 5 years ago so got his…Continue

Comment Wall


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Comment by Chad Gelsinger on March 26, 2018 at 2:27pm

Kathleen, Ditech has several different fax numbers depending on what you are doing. For 3rd Party Auth: 877-612-2422  For Short Sale Package: 877-612-2422 AND/OR 866-870-9919. You could have a negotiator giving you their personal fax number which will be different than the above. Keep in mind, IF you are using a personal fax and that person is out of the office, there could be a delay in processing the documents. Chad.

Comment by Brett Goldsmith on March 26, 2018 at 2:21pm

@kathleen email it to these and one of them should get it to the right place.

[email protected]

[email protected]

[email protected]

[email protected]



Comment by Kathleen Sheridan on March 26, 2018 at 2:09pm

I am getting different directions from Ditech as to where to FAX authorization and package depending on the day that I call. They gave the agent assigned to evaluate the property my number as a contact, still, they don't have me in their system as the person to contact. Oh, happy day.

Comment by Brett Goldsmith on July 10, 2017 at 8:37am

@alfred FNMA backed loan /w Ditech generally take 45-90 days for a decision if things move smoothly. [email protected] http://www.ishortsalenow.com/short-sale-help-now/ 310-564-6389

Comment by Alfred J Castillo on July 9, 2017 at 2:37pm

Good Afternoon, 

I am currently working on a ditech short sale application. Do you have any opinion on fast the process would be to approved the application? The property at that the moment doesn't need moderate renovation to sell to a FHA Homebuyer. 

Comment by Luther Fisher on August 22, 2016 at 4:10pm

one last one on this one ugh....

so I figured out that my seller's gross income shows that they barely make enough, but the net income -- take home pay -- shows a negative cash flow. on the expenses section, should I include the taxes/fica etc to fix this?


Comment by Jake Small on August 17, 2016 at 7:40pm

Luther/Fred - with an FHA short sale, income does matter. Escalating it with the servicer/FHA will do nothing but waste a lot of your time. What you need is to contact the HUD dept that can issue you certain types of assistance with dealing with the servicer and FHA's unwillingness to accept the deal based on a number of factors. However, if your client is making enough money for them to deny the short sale, it should be sufficient enough for a loan modification and she could probably apply for a principal reduction loan mod that will lower her payments, lower the total balance, and new laws will protect her from having a trial period turn into a sudden foreclosure. Give me a call if you'd like some advice or assistance; 631-463-6025,

- Jake Small

Comment by Luther Fisher on August 17, 2016 at 4:03pm

Can you use the attached ditech short sale forms for 1st morgages held by Ditech, I looked at the forms and they appear to be for 2nd mortgages. 


Comment by Luther Fisher on August 8, 2016 at 6:03pm

Wondering if there is anything else that can be done on this deal. We were declined because of the borrower's income on an FHA short sale. Should I try and escalate with FHA? 

Comment by Luther Fisher on August 3, 2016 at 11:45am

well she isn't divorced, found that out today. I thought she was. she's only separated, and there was an order to give her the house. divorce is pending but won't be final for a while. 


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