Ditech ( Formerly Green Tree )


Ditech ( Formerly Green Tree )

All about Green Tree short sales.

Members: 464
Latest Activity: Mar 26

Green Tree Short Sale Information



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Website: https://www.ditech.com/

Ditech Short Sale Package

Loss Mitigation - 855-395-8566

Recovery Dept.    800-643-0202

Direct SS FAX for Authorizations and packages.Fax is 877-612-2422


Short Sale Fax 1-877-612-2422 or 1-866-870-9919.

Alternate Fax 1-877-612-2422

Alternate Number 1-800-474-3918 - Short Sales

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ESCALATION: CORPORATE COMPLIANCE DEPT.  The office number is 800-839-9188 and the fax number is 866-210-6192. 

Discussion Forum

Ditech SS apprival letter gives 7 days to close

Started by Jackie Gonzalez. Last reply by Ben Benita Jun 16, 2017. 3 Replies

This is the 2nd time the seller's agent gave a ss approval letter with a 7-day approval to close. Need at least 2 weeks to close. Bank has list of work that needs to be done and title company wont…Continue

FNMA/Ditech counter offer too high

Started by Jackie Gonzalez. Last reply by London Cox Aug 29, 2016. 4 Replies

The present buyer is backing out due to too high counter offer. The house was listed at $181k and is now at $134,500 after 5 months on the market and no offers. Needs extensive work due to deferred…Continue

Short sale after the association foreclosed on the property.

Started by Russ Trinidad. Last reply by Russ Trinidad Jun 5, 2015. 3 Replies

Does anyone know if this is possible? The property is a townhouse in Hawaii. The association foreclosed on nonpayment of maintenance fees. It’s a fannie mae owned loan and serviced by green tree.…Continue

Retired SS seller moving out of state, can he purchase immediately once relocated

Started by Napua Lucas. Last reply by Brian Avery Apr 14, 2015. 1 Reply

Retired Short Sale seller is moving across the country, has a Green Tree first loan.  Will not be late on payments but has to sell below loan amount.  Had refinanced about 5 years ago so got his…Continue

Comment Wall


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Comment by Luther Fisher on July 14, 2016 at 4:12pm

should I escalate?

Comment by Luther Fisher on July 14, 2016 at 4:12pm

it's been vacant since early June. 

Comment by Allan Robinson on July 14, 2016 at 4:11pm

BTW, I have never had a lender decline a file for being vacant.  I do them all the time.

Comment by Allan Robinson on July 14, 2016 at 4:10pm

how long has it been vacant??

Comment by Luther Fisher on July 14, 2016 at 4:09pm

@allan, thanks. Well I found out this afternoon that the short sale was declined due to the property being vacant. I haven't been able to get in touch with the rep at Ditech about requesting a variance but have left a couple messages. I assume the rep doesn't know about variances. 

Comment by Allan Robinson on July 14, 2016 at 3:58pm

Typo Alert:  the below comment should read "forced to move to find employment."

Comment by Allan Robinson on July 14, 2016 at 3:55pm

Hi Luther.  You're doing too much thinking here.  There used to be an occupancy requirement for the PFS Program.  But since the ML 00-05, the lender has been allowed to make reasonable exceptions for vacant properties especially if the homeowner is forced to more to find employment.   Below is the link to the PFS mortgagee letters.  Pull the ML 14-15.  They have eligibility requirements for non-owner occupants.  You can do a streamlined PFS sale however the homeowner is not eligible for the $3000 relo incentive since he has already moved out of the property.

It's the job of the negotiator, not the agent, to determine when to use the variance.  The only time i get involved in a variance is if it has been denied.

Kudos on being a very enthusiastic short sale superstar.  Your clients are lucky to have you. 

HUD Mortgagee Letters:


Comment by Luther Fisher on July 14, 2016 at 3:43pm

@brett...the house is vacant so i'm certain a variance would need to be requested. I will do something in writing and see. 

Comment by Brett Goldsmith on July 14, 2016 at 2:07pm

@luther what is the variance for? Generally the negotiator submits for a variance to HUD. Asking for something in writing never hurts. I haven't seen Ditech service FHA loans, they appear to primarily service notes for Fannie Mae.

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Comment by Luther Fisher on July 14, 2016 at 1:44pm

I have a short sale with one mortgage serviced by Ditech. It is FHA backed so I know we will need a variance exception. I have been trying to contact the rep at Ditech for several days now and they are not returning calls. My question is do we make a written request for a variance when we submit the short sale package? 


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