Comment

Comment by Kent Dills on May 22, 2011 at 7:40am

Terry, You did the right thing by escalating to the supervisor.  Good luck!

Comment by Terry Parrish on May 22, 2011 at 7:01am

Am trying to get a release on a second lien with Green Tree - their Negotiator was very abrupt with me - twice - I spoke with her Supervisor and the BPO has been rushed, YAY!  I re-opened the file with them on May 4. Others I have talked to in Loss Mitigation were very professional, since we do have a foreclosure pending.  I was worried when I spoke to the Negotiator and her attitude - understand their work load, but I don't think they understand the pressure we are under - with the 1st, the MI, the Buyer and their Agent, the Seller, the pending foreclosure - then the 2nd to deal with - UGH.  I try to be considerate - however, when a Negotiator is short right from the start it really scares me for the welfare of my client.  I think the Supervisor has turned it around - since she did rush the BPO and BPO Agent was at the house yesterday.  Crossing my fingers, we only have this coming week to get this closed!  FNMA won't extend the trustee sale again.  The first was very difficult and non responsive (Nation Star), had to escalate to FNMA, 2 days before trustee sale.

Comment by Cathy Youngling on January 12, 2011 at 2:34pm

Ever seen Greentree accept a promissory note payable within a couple of days?

Comment by Sandy Skover on December 27, 2010 at 5:46am

Does anyone have escalation contacts for Green Tree on the corporate level?

Comment by Rosemary Brooks on November 13, 2010 at 10:38am

Green Tree... well right now I can't say anything but good words for them! I have a short sale request in that was due to go to trustee sale on Monday - 11/15 and I was just told on Friday that they will postpone it to continue review (extended to 12/15) - hopefully we get it. They did the BPO and that is up for supervisor's review. finger and prayers in.

Comment by Mia Lutz on November 4, 2010 at 12:56pm

I have GT as the 2nd and Aurora is the 1st. It's been a battle as the HO owes $189k & $375kn is the offer. GT wants $18K. I offered $9k but the rep wouldn't move the file forward with such a low offer. The Supervisor Kevin Jones is a nice guy, but he couldn't/wouldn't budge.

BTW-the Regional Manager trick, didn't work as Cameron Woods in Tampa, FL wouldn't help either. I am now up to $14, Kevin Jones told me he would put it through and see. No grantees.

Even with a sale date scheduled for today, which I manage to postpone, didn't phase them. They are truly the mafia of short sales.

Comment by Tammy Shuyler on August 27, 2010 at 5:49am

Dana...Congrats on your successful Greentree closing. I am currently negotiating with Chase 1st (FannieMae) and Greentree 2nd (BofA). GT insists on min 5% of purchase price and of course Chase (FM) is much less under $2k (based on amount owed to GT). Could you share a little more specific info ie. contribution by any parties(how), final % agreed to betwee 1st and 2nd. GT supervisor states that BofA is strictly enforcing 5% and he has seen no deviation of that in 2.5yrs. My email is [email protected]. Any insight by you will be appreciated. Tammy

Comment by DanaVoelzke on August 25, 2010 at 11:34am

I finally closed my deal with Greentree. Greentree was our 2nd loan. We successfully closed it after the loan had been charged off, or so they told us. They ultimately ended up getting less than 5% of the sales price and it was very difficult to get squeeze that out. But it closed successfully, ending a really long battle for my seller. WooHoo!

Comment by Wendy Rulnick on August 19, 2010 at 11:50am

Stephen - Thank you for sharing the Green Tree tidbits. I just closed with them, but was senior only.

Comment by Stephen Shafer on July 20, 2010 at 1:00pm

I finally closed my deal, Grentree will not take less than 5% Chris Portman is the VP of the short sale dept. They are not good about returning calls or answering their extensions. I found I could get Chris early am or late pm strictly business, their model is that 94% of deals come up with the 5% and the ones that do not they do not care.

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