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Contact Info:
53.com
PH: 866-601-6391 or 800-375-1745
FX: 513-358-8697
Missing documents FX# 513-358-3595
FX LOA to: 513-358-1729
Fifth Third Bank
Attn: Homeowner’s Assistance Dept.
5001 Kingsley Dr
Mail Drop: 1 MOB19
Cincinnati, OH 45227
Currently, Fifth Third uses dedicated customer service representatives to correspond with our customers including:
Jamesat53 | James, Fifth Third Bank | |
Ryanat53 | OR | Ryan, Fifth Third Bank |
Michaelat53 | Michael, Fifth Third Bank |
"Homeowners can apply or download an application on 5/3's website here: https://www.53.com/borrower-options/hardship-options.html"
Fifth Third Application.pdf
ARMS LENGTH TRANSACTION AFFIDAVIT _2_.pdf
Started by Corinn. Last reply by Corinn Dec 13, 2016. 2 Replies 0 Likes
Started by Sharon Alters, CDPE, GRI Sep 27, 2013. 0 Replies 0 Likes
Comment
3rd Party Authorization Fax only - Number 513-358-1729 Assistance App must be filled out
I had dealings with 53 bank for a development that went south after developer lost his financing. Value dropped significantly and owner who was caught trying to do a quick turn got buried in debt and eventually stopped making payments. Investment property was in very desirable location so client thought to salvage his losses by trying to negotiate reduction to principle AND keep property. Bank obviously laughed at offer and despite repeated attempts to modify current payment, the two parties could not agree on revised payment amount. Client indicated based on financials that chapter 7 was imminent which at face value did not appear to sway the bank.
Bottom line, 53 had to resolve before 180 day window charge off and given customer financials and potential for chapter 7 approval, they approved settlement to reduce principle $200K+ and release lien in full satisfaction of loan upon payment of remaining balance which was current appraised value after market decline. When? One week prior to 180th day of not having received payment.
Net net 53 will act in its own self-interest and decline settlement offers or drag on the process until you're close to 180 day charge off. If you are insolvent (liabilities exceed assets) and are prepared to take potential credit hit to foreclose then I would strongly suggest you play out the 180 day game because they WILL contact you to avoid charge off. This assumes the facts support the hardship and that you can clearly demonstrate to bank that there is more value in accepting your settlement now versus what can be recouped after potential foreclosure and pursuit of deficiency to current note.
The above case may be the exception to the norm so if anything, don't be discouraged if you've been declined on proposed settlements. The above example was submitted as many times as it was rejected and finally got approved. If time is on your side and you can play out the 180 day clock, it's worth the wait.
a lot of the fifth third workouts involved promissory notes for the deficiency - more than with any other lender we work with.
I've been following this group for several months because I submitted an offer to Fifth Third Bank last October as a short sale. The housing market in my area supported the offer of $22K (I owe $69K on first and $2.9K on second). I have also kept up my payments. My hardship was not financial - it was the fact that the neighborhood has gone so far down hill. I am surrounded by drug dealers (and was threatened by one last Spring), an outdoor barbeque opened a couple of years ago right next door, and a small pony keg moved to across the street from my home and with it came alot noise (car radios left on loud while people go into the pony keg). Most of the drug problem is in front of and on the side of this pony keg as well as the apartment building directly across the street. Due to my help, there was a big drug bust in the apartment building across the street, but another dealer moved in. I continue to work with the police.
It took 3 months to get my file to loss mitigation due to the fact that I was keeping up my payments. Then things happened quickly. I had 2 BPO's. The first was a joke. The guy came in and told me he was taking pictures for his wife who sat in the car. He was not interested in see the problems the house has. The 2nd BPO was much better. This woman walked the neighborhood, asked me about the drug problem across the street and really looked at the house and took appropriate pictures. My short sale specialist told me that BPO was in line with the offer.
Yesterday, Fifth Third came back with accepting the short sale offer but they would file a deficiency judgement for the balance of around $50K. I haven't talked with my short sale specialist yet today (but will), but I was very open to doing a promissory note within reason. My boss (who is a general counsel of a large cincinnati company) is also going to check around with people she knows to refer me to an appropriate attorney.
Any suggestions?
Submitted all docs, package is being reviewed by the assigned negotiator, no sale date and still no correspondence from the Kelly Chiaccio (negotiator)...any ideas or contacts higher up?
Team - I submitted my proposal to a Sandra Elder and although she determined reasonable to request a valuation on my property, I get the distinct impression they are no longer taking my calls. I've left messages and when I get automated call to my house and get connected to her department, the call is aways dropped. Not sure if this is some BAU tactic or if they plan to simply take to foreclosure without any further direct communication. Any recommendations or telephone numbers to her upper management? Thanks in advance for any assistance.
Valerie,
Call 866-565-5484. Be nice, I know from doing a lot of short sales with 53rd sugar gets you further than spice! You may be able to negotiate that amount down or set up a payment arrangement for the property owner. 53rd is great to work with. Let me know if you need any assistance.
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