Why is the BPO and Appraisal taking so long to get back to Chase?

Both Chase and Fannie Mae conducted a BPO and appraisal nearly two weeks ago.  We are being told that the postponement of foreclosure cannot be greated until these come back.... Foreclosure date in less than 48 hours.  We put in an escalation to Fannie Mae... any other ideas on who we can reach out to?

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Negotiators manager and Fannie Mae are about it.

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