Inaccurate Seller's disclosure - Please help! This is a mess!

We are trying to buy a chase short sale. Offer submitted 10/13/2010. Prior to the offer, we asked for the seller disclosure. We got one...It had no dates and very little information...in fact the info was not accurate as far as the condition of the exterior of the house. My first thought was that it was so vague and worthless that it looked like the listing agent had filled it out and signed it himself. However, we knew the house needed some work and so proceeded with making a low offer. The house looked livable although repairs were needed. We planned to move in and do the repairs as we can

In the past week, my agent has been pressing the listing agent to get the deal done. So he stepped up and has been sending the negotiator emails (REALLY!)  and forwarded them to my agent. 

The emails say something to the effect. This house is very old and in poor condition. We have had 30 showings and one offer.  The house's HVAC system doesn't work and the tenant stole the wood stove she was using to heat the house when she moved out. 
Please approve this short sale as it is doubtful the house will get another offer any time soon. "

While my agent and I were doubtful about the seller's disclosure, we never dreamed that the the heating and air system was inoperable.  Which in the middle of winter, means it is unliveable. 

We really want this property but this deal is so SCREWED UP.  I am mad as hell at the listing agent...I do believe he filled out the seller's disclosure given other things that have happened since this deal started. 

We are waiting to hear back from the bank regarding our offer and then we will counter with the lack of full disclosure issues.. So how will Chase handle this?   How can we tell them what happened when the listing agent is the only one that has contact with them? Also, what about the seller.  I don't think he is directly involved in the situation. How can we get tell him his agent is a scumbag.

The listing agent is going to say back to chase ..."The buyer has decided they don't like that the HVAC system doesn't work and want a lower price." ...I don't believe he would disclose the seller's disclosure problems since he definitely knew it was inaccurate. ALSO, let me clarify...this property is not advertised AS IS nor did we agree to accept it AS IS.

I know I will get feedback to dump the deal..but we don't want to...it is the only listing that meet all our criteria in our area...believe me I have been trying to find other options.

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Replies to This Discussion

Laura -

Jeff did not say "Buy and Bail" - I did, taken from your exact words which I quoted in my reply.

It seems we are now finding out additional information about this transaction, YOU are NOT the Buyer and quite frankly, the agents should not be talking with you!

Best of luck to the actual buyer.
You didn't hit a nerve with me at all, I am trying to help. I don't know the listing agent, don't know the buyers agent. From what I can see, the listing agent is in over their head as well as the buyers agent. Both need to come to short sale superstars and learn about short sales. Listing agent could probably take an ethics course and buyers agent needs to learn about short sales so that they can educate their customers about them.
I for one am glad that you posted this because it sheds alot of light on the items that we can teach and learn about here.

Laura Rencher said:
Sorry to offend the ss agents, I seem to hit a nerve here stating negative things about the listing agent....The point is there is no question he knew about the problems and did not disclose them.
Not all agents are honest...this one isn't. He has been convicted of fraud and had license suspensions in the past. I hope saying that gives me a little more credibility.

That said. I appreciate the feedback...It sounds like there is nothing more that we can do.
Laura,
I do hope that you understand that we are all really trying to help, that is what we do! We have very thick skin and can be pushy trying to get all of the information, sometimes working short sales and getting the info is like peeling an onion and other times it is like trying to push a rope. Gotta ask the questions to get to the bottom of it.
I know that you are upset with the listing agent, rightfully so. Remember the words "Buyer beware" when dealing with any major purchase and you will always be OK. Don't ever rely on the sellers or sellers agent's disclosure of anything. Always verify, check, confirm ,inspect, etc.
I think in the last 15 or 20 minutes you can see that I am not a person to sugar coat anything. I believe in being straightforward and honest and to tell it like it is.
I do hope that this helps......
Sorry I guess I should have responded to you directly and not in the same post. I am handling the sale as my father lives out of state and I will be living in the property...I certainly think it is appropriate for my agent and I to talk about the sale. I am sorry you disagree.


Thom Colby said:
Laura -

Jeff did not say "Buy and Bail" - I did, taken from your exact words which I quoted in my reply.

It seems we are now finding out additional information about this transaction, YOU are NOT the Buyer and quite frankly, the agents should not be talking with you!

Best of luck to the actual buyer.
Laura, normally there are serious privacy issues even with family members unless you have written authorization to speak on their behalf. I am sure that is what Thom was talking about. Thom is very bright and one of our best contributors on the site.
Keep us informed along the way

Laura Rencher said:
Sorry I guess I should have responded to you directly and not in the same post. I am handling the sale as my father lives out of state and I will be living in the property...I certainly think it is appropriate for my agent and I to talk about the sale. I am sorry you disagree.


Thom Colby said:
Laura -

Jeff did not say "Buy and Bail" - I did, taken from your exact words which I quoted in my reply.

It seems we are now finding out additional information about this transaction, YOU are NOT the Buyer and quite frankly, the agents should not be talking with you!

Best of luck to the actual buyer.
Thanks Jeff. I can be tough and direct to..I believe in empowering myself by being informed. That is why I am on this forum trying to understand how these *$%@* short sales work. There seems to be little reason to them much of time and they all about hurry up and wait. AND they are immensely stressful and they certainly are not like traditional real estate sales. It seems like the banks have all the power. At least that is the way it feels from my position. I have never experienced anything as stressful as personally going through short sales. I have no idea how you and other can specialize in it... :-).


Jeff Payne said:
Laura,
I do hope that you understand that we are all really trying to help, that is what we do! We have very thick skin and can be pushy trying to get all of the information, sometimes working short sales and getting the info is like peeling an onion and other times it is like trying to push a rope. Gotta ask the questions to get to the bottom of it.
I know that you are upset with the listing agent, rightfully so. Remember the words "Buyer beware" when dealing with any major purchase and you will always be OK. Don't ever rely on the sellers or sellers agent's disclosure of anything. Always verify, check, confirm ,inspect, etc.
I think in the last 15 or 20 minutes you can see that I am not a person to sugar coat anything. I believe in being straightforward and honest and to tell it like it is.
I do hope that this helps......
They are difficult but once you understand them and have systems in place to process them, they are really not too bad. I usually don't have more than 20 to 25 in process at at time. Lately they have been getting done faster, usually an approval within 4 to 6 weeks. They are stressful though because we are dealing with peoples lives and their financial well being.

Laura Rencher said:
Thanks Jeff. I can be tough and direct to..I believe in empowering myself by being informed. That is why I am on this forum trying to understand how these *$%@* short sales work. There seems to be little reason to them much of time and they all about hurry up and wait. AND they are immensely stressful and they certainly are not like traditional real estate sales. It seems like the banks have all the power. At least that is the way it feels from my position. I have never experienced anything as stressful as personally going through short sales. I have no idea how you and other can specialize in it... :-).


Jeff Payne said:
Laura,
I do hope that you understand that we are all really trying to help, that is what we do! We have very thick skin and can be pushy trying to get all of the information, sometimes working short sales and getting the info is like peeling an onion and other times it is like trying to push a rope. Gotta ask the questions to get to the bottom of it.
I know that you are upset with the listing agent, rightfully so. Remember the words "Buyer beware" when dealing with any major purchase and you will always be OK. Don't ever rely on the sellers or sellers agent's disclosure of anything. Always verify, check, confirm ,inspect, etc.
I think in the last 15 or 20 minutes you can see that I am not a person to sugar coat anything. I believe in being straightforward and honest and to tell it like it is.
I do hope that this helps......
Laura,

Sometimes it seems there's no Rhyme or Reason to any of these short sales - it is VERY frustrating to everyone involved; Seller, Buyer, Listing Agent, Buyer's Agent, Negotiators, etc. Unfortunately, every transaction is different - even with the same bank because of the Seller's situation; the investor who actually owns the loan, whether the servicer is "delegated" or "non-delegated" (meaning the servicer can make the decision for the investor or not). Also, sometimes the Seller will be asked to sign a Promissory Note or bring cash to closing - sometimes not, but sometimes the Seller can, but won't. When the seller (borrower) is not cooperating, those deals never close.

Although all of us want to apply "Logic" to these situations, there is no logic in how things finally work-out.

100% of my business over the past 4+ years has been short sales - either as a Listing Broker or as a negotiator for other Brokers - no 2 deals are ever the same even when the lenders and servicers are identical. They might want a Promissory note on Deal 1 and not on Deal 2 or deficiency obligation on Deal 3 but not on Deal 4. There is no logic. Some get done FAST and some take forever. I had a BofA short sale for over $1 Million and it got submitted approved and closed in 12 days and another for only $199,000 that I've been working on for 2.5 years and it's still not closed. Again, it frustrating and no logic.

If you really want this house - work with your REALTOR (hopefully not the Listing Agent on a double-end).

Whatever is going to happen, will. You cannot control what the servicer, investor or seller will ultimately agree upon

Fingers-crossed, you will get the house you want.

Best of luck,

Thom Colby
Broker
Newport Beach CA
Laura, I don't believe you offended us as Short sale agents. Alot of us work for both the sellers and buyers that are trying to purchase a short sale property. I have seen many offers fall through because of the agent not having a clue what they are doing when it comes to this type of sale. Ultimately, the buyer and seller are the ones that suffer the most. And truthfully, that infuriates me! I'm the type of agent that looks out for my client all the way and that includes giving them all the facts and information I possibly can. If I don't know something, I use my resources to find out. I just don't know that you went into this with as much knowledge about how short sales work as you could have had. And for that, I apologize.

I still believe that it is unfair to assume and accuse the listing agent of wrongdoing though. Even with a less than ethical background, that doesn't prove he was dishonest this time. Unless you have had inspections done proving the heating system is non-functional you don't know for certain that there is a problem. If there is, you don't know that either the agent or his client knew the problem existed. As I said before, I use a wood burning fireplace to cut heating expenses but my heat pump functions perfectly. He could very well have made that comment to the negotiator to get your contract approved. Which would have been done to help you. Yet without any real knowledge you're slamming him for millions of people to see...



Laura Rencher said:
Sorry to offend the ss agents, I seem to hit a nerve here stating negative things about the listing agent....The point is there is no question he knew about the problems and did not disclose them.
Not all agents are honest...this one isn't. He has been convicted of fraud and had license suspensions in the past. I hope saying that gives me a little more credibility.

That said. I appreciate the feedback...It sounds like there is nothing more that we can do.

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