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Dave,
I have been in this situation, not particularly with Chase, but I recommend trying to contact the attorney on the writ for the sheriff sale. Also, fax the offer you have to everyone and anyone in the bank. SHORT SALE DEPT., LOSS MIT., ATTORNEY ON THE WRIT, ETC... And then make constant follow-up calls, leave messages with everyone you get in touch with or voice mails. If the offer is good enough, i have had 2 short sales approved in less than a week by doing this, but the offer has to be a good price.
[email protected]
This is a negotiator I am working with now on a deal...you could try her. Her boss is [email protected]
good luck!
This has become a stickier position to be in over the last few months and seems to be getting worse - i.,e., bank/investor not automatically postponing.
It seems that if Chase "never reached a decision", you have that as a bat to hit over their heads as to why YOU are at this late point trying to keep this seller out of financial ruin. Find everything that Chase did to cause problems so that you can mention those when you call for postponement. Put as much of the problem on their backs for putting this person out on the street via foreclosure. That can have an effect, especially if you get to the higher levels of bank intelligent life.
The other thing, with this "what was that?" kicking around with a mod previously and all, could be to bring out the forensic audit. You ask the bank for a zillion things and pour through all the mistakes made in the loan, after the loan, etc. You might find things there, but my main point is to put Chase on the hook to help out instead of stand in the way.
The more you can show that they screwed up, are culpable, etc., (once you find someone with brain cells, that is -- clones don't count... hmmm... actually, literally, they have trouble counting... hmmm..) the more likely they are to flip the switch and give you some leeway.
[And, I like Marybeth's attitude - keep pounding that phone, everyone's phone - I'd also add that when you get on the phone, when you hit someone who is useless, do not hang up but escalate. Every time you hang up, you shoot a ton of time, are hitting reset, cut back on your power for your next call and made it easier for yourself to just give up. - I say this because I run across postings of "I'll wait and see what response I get from my email" - and that can be deadly.)
Something possibly worth a shot is talking to the MI if they are involved. I say this because I've had way better response from the MI's than the banks and the useless investor FNMA (main one I have to deal with). It is a long shot, getting their name will be tough, since they won't have the file, it would definitely be uphill, but I'm throwing it out there for when all else fails.
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