File has been closed for 90 days.  Borrower was denied due to "no-hardship".  DIL was turned down as well.  Chase calls me approx. 4 weeks ago and says that "due to new guidelines, we are willing to re-open this file as a Short Sale..is your Borrower interested?"  I had to get them an offer within 24 hours..which I did..same buyers as a matter of fact.  Just a lower offer of course.  New Negotiator assigned.  He seemed sharp..Bill Tucker.  He's now telling me that "if your client has that much in her IRA-even though she's retired and living off of it with her SS, she will not qualify."  Good Grief!  NOTHING has changed for my Borrower! 

Anyone else had Chase play this game with them?