I am very experienced with Short Sales.  That being said, I've been jerked around by the idiots at Capital One now for over 2 months.  I tried to escalate the file a minute ago and they hung up on me.  PLEASE PASS ALONG ANY CONTACTS YOU MAY HAVE TO HELP ME MOVE THIS FILE FORWARD.  I would sincerely appreciate it.

Semper Fi,

Scott

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Hi Scott,

You have probably already resolved this issue or moved on.  But, for any other agents out there dealing with Capital ONE - be warned.  They are a nightmare.  I am now convinced that they are either the dumbest bank ever, or the most brilliant.  I have not been told the truth one single time.  Not once. And - the worst part is they are so nice when they are talking to you.  Each time, I think, "this person is so nice that they HAVE to be the one who is going to be able to help me with my file".  Each time it is another lie. 

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