Wow, we've been through the ringer on this one.

Some things I've learned:

1. Don't ever initiate a SS in Equator if you are trying a HAFA. (It creates 2 instances of the file within Equator  and that means double the needed calls and double the mis-communications and double the frustration.)  Finally the instance I initiated within short sale expired because we had no offer.

2. B of A told me that if there is an offer at the time of HAFA initiation then you will be assigned UTLS. If you don't have an offer you will be assigned to REDC.

3. If a negotiator tells you to just upload the Borrower's Financial docs, they are wrong. They also require you to fax them to 1-877-381-9778.  

4. Our Asset Manager/Negotiator is telling me to expect to wait at-least 3 weeks to over a month to hear back from their underwriting (to get approval into HAFA and to get the initial BPO ordered)

 

QUESTIONS TO MY FELLOW SUPERSTARS:
1. Is anyone working with REDC and ahead of me in the process?  

2. Is it really going to take 30+ days to simply get accepted into the REDC HAFA program?

3. How are they to respond to an offer?  Do they abide by the 15 day respsonse deadline for HAFA short sales?

4. Do they even have to abide by that response deadline if we get an offer while we are awaiting acceptance to the program?

 

Thanks for any insight you can provide.  

~Jed Shuler

Prudential Utah Elite

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Replies to This Discussion

Interesting....  REDC is also known as www.auction.com - are they now negotiating short sales?  Wouldn't that be a conflict - their primary business is to auction off REOs.
Yeah I know. Seriously.  I was waiting on hold and their hold music is a lady promoting www.auction.com.  That's reassuring.  Their negotiator and asset managers probably get a commission or bonus if they can get it delayed to that point.  I guess we'll see? Sounds like B of A is putting their "best" vendors on the government mandated HAFA program (hope you can sense the sarcasm).  

Thom Colby said:
Interesting....  REDC is also known as www.auction.com - are they now negotiating short sales?  Wouldn't that be a conflict - their primary business is to auction off REOs.
oh good Lord, not another 3rd party for HAFA!  I just had UTLS tell me that pro-rated real estate taxes were not an approved closing cost.  Huh?

Conflict of interest at its finest....


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I have a Bank of America/Fannie Mae co-op short sale with REDC. They already did the BPO without an offer. I have spoken with the negotiator (at REDC). I haven't gone passed the point of waiting to get a decent offer from a buyer. The negotiator will not tell me what the BPO value was. He says we have to be within a few thousand of it. I asked him what would happen if it takes some time to obtain an offer which could be lower than the BPO. He said that fannie mae keeps the BPO value for the whole 120 days property is listed. If the offer is not within the "range" then fannie would want to see an appraisal (not their own).
I'm not sure if our clients HAFA loan was in the REDC department. LRC was the company doing the HAFA review. But it did take them about 30 days just to get the HAFA approval. Then the lender changes in Equator from "Bank of America" to "BAC_HAFA." This is a good thing. It took an additional 3 weeks to get the approval in writing. Coincidently the buyers backed out when we presented the approval and BofA shut my file down in Equator. I spoke to a manager in the short sale dept. and they assured me if I get my new offer in before the appraisal expires that we should have another approval in 1 - 2 weeks. I just uploaded today, hopefully it happens.
I'm a homeowner facing a short sale with REDC and was told if my paperwork wasn't in their office today, that I will be denied and will then have to go thru BOA. I'm trying my best to keep my house but am having no luck landing employment since being laid off 06/2009. How long after REDC gets the paperwork from me does it take for them to approve it? The last thing I want is to lose my home so I'm trying to hold them back in hopes that one of the many interviews I've been on lately will result in a job. Any suggestions?
So how is it going??  I've had one in REDC for 6 wks, we have a sale next week and I've wondered if the delay is because of that..... Does anyone have an escalation for them?

We have had our file submitted to BofA underwriting for HAFA program acceptance for 7 weeks (42 days, 36 business days).  REDC "assures" us there is nothing they can do to further escalate it.  I call B of A's traditional short sale dept and they tell me I need to speak with REDC about it.  I have sent an email to [email protected] to escalate it that way also. They needed a 3rd Party Authorization and have told me they have begun their "investigation" into this file.  We'll see if that helps anything.  As far as I know its lost in the depths of BofAs files.  If everything is submitted electronically, why can't they give us a number the day its submitted for HAFA approval and then provide us some idea of what # files are receiving decisions on each day?  Meanwhile, we have a buyer that is threatening to walk.

Yikes.  Hopefully we hear back soon. 

Thanks for the insight Jed.

 

I have a file with REDC right now - it's been about 2 months. We have been trying to go HAFA. Last week the borrower got a letter stating that he is denied for HAFA because REDC didn't have everything in on time. I called REDC immediately and spoke with a rep who verified that everything was in on time and that nothing was missing or late.

 

Now, even though she notated the file, they will not re-open the HAFA review and my borrower is out of a potential $3k just because they lost the paperwork the 1st time...

:(

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