Wow, we've been through the ringer on this one.
Some things I've learned:
1. Don't ever initiate a SS in Equator if you are trying a HAFA. (It creates 2 instances of the file within Equator and that means double the needed calls and double the mis-communications and double the frustration.) Finally the instance I initiated within short sale expired because we had no offer.
2. B of A told me that if there is an offer at the time of HAFA initiation then you will be assigned UTLS. If you don't have an offer you will be assigned to REDC.
3. If a negotiator tells you to just upload the Borrower's Financial docs, they are wrong. They also require you to fax them to 1-877-381-9778.
4. Our Asset Manager/Negotiator is telling me to expect to wait at-least 3 weeks to over a month to hear back from their underwriting (to get approval into HAFA and to get the initial BPO ordered)
QUESTIONS TO MY FELLOW SUPERSTARS:
1. Is anyone working with REDC and ahead of me in the process?
2. Is it really going to take 30+ days to simply get accepted into the REDC HAFA program?
3. How are they to respond to an offer? Do they abide by the 15 day respsonse deadline for HAFA short sales?
4. Do they even have to abide by that response deadline if we get an offer while we are awaiting acceptance to the program?
Thanks for any insight you can provide.
~Jed Shuler
Prudential Utah Elite
Tags:
Interesting.... REDC is also known as www.auction.com - are they now negotiating short sales? Wouldn't that be a conflict - their primary business is to auction off REOs.
Conflict of interest at its finest....
Since its founding in 1990, Auction.com has become one of the world's leaders in maximized asset disposition strategies and asset management. Specializing in selling residential, commercial, luxury homes, multi-family and hospitality properties, land, as well as performing and non-performing notes and loan pools, Auction.com has sold more than $7 Billion of real estate assets for our clients, including over $3.4 Billion and 32,800 homes in 2008 alone-an industry record! Working directly with builders, developers and lenders, Auction.com conducts auctions throughout the United States and abroad, which range from live ballroom mega-auctions to local on-site auctions, as well as online only auctions through the use of our proprietary and best in class online auction platform. Auction.com has conducted over 730 auctions for our clients since 2007, including over 320 auctions in 200 cities.
We have had our file submitted to BofA underwriting for HAFA program acceptance for 7 weeks (42 days, 36 business days). REDC "assures" us there is nothing they can do to further escalate it. I call B of A's traditional short sale dept and they tell me I need to speak with REDC about it. I have sent an email to [email protected] to escalate it that way also. They needed a 3rd Party Authorization and have told me they have begun their "investigation" into this file. We'll see if that helps anything. As far as I know its lost in the depths of BofAs files. If everything is submitted electronically, why can't they give us a number the day its submitted for HAFA approval and then provide us some idea of what # files are receiving decisions on each day? Meanwhile, we have a buyer that is threatening to walk.
Yikes. Hopefully we hear back soon.
Thanks for the insight Jed.
I have a file with REDC right now - it's been about 2 months. We have been trying to go HAFA. Last week the borrower got a letter stating that he is denied for HAFA because REDC didn't have everything in on time. I called REDC immediately and spoke with a rep who verified that everything was in on time and that nothing was missing or late.
Now, even though she notated the file, they will not re-open the HAFA review and my borrower is out of a potential $3k just because they lost the paperwork the 1st time...
:(
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