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  • Rachael Babinchak April 26, 2013 at 7:29am

    Many of you are saying BAC...I'm the opposite...so does anyone have a GREAT contact that can move a file for me (complex issue though is I'm the buyer's agent).  LA is afraid of his own shadow and he will not escalate to FHA...we're at the end, waiting on a variance, but for 2 weeks no confirmation it's in or coming or what!  He doesn't ask for manager's or ask the critical questions.  I need help escalating with FHA too.

    • Jeffrey Burnham > Rachael Babinchak April 26, 2013 at 7:26pm

      short answer: you have no ability to escalate the file. you can call the list agent's Broker. But that's the extent of what YOU can do

    • Ann Howard > Rachael Babinchak April 26, 2013 at 7:51am
      unfortunately as a buyers agent you will not have access to the negotiator or means to escalate the file. If you are not getting help from the listing agent you may need to go to his or her manager for help. Best of luck to you.
  • Karyl Moore April 9, 2013 at 5:51pm

    I haven't worked with BB & T or PNC but I agree B of A is the best.  I especially appreciate them when compared to how horrible they were a couple of years ago. They cared enough to make their system better, unlike most other short sale lenders.  Their Twitter crew has rescued me several times.

    • Shawn Wilkinson > Karyl Moore April 26, 2013 at 8:24am

      I just had a BB&T portfolio loan approved in about 48 hours. Haven't worked iwth them on anything else. 

    • John T Rockey > Karyl Moore April 10, 2013 at 2:57am

      How are you working with them in regards to Twitter? I thought the only way they were communicating is thru Equator. Thanks!

  • Jeffrey Burnham April 8, 2013 at 7:15am

    PNC??! B of A???! I must be living in an alternate universe! Beam me up, Scotty!

  • Andrew Utter April 8, 2013 at 6:23am

    Hi Wendy,

    Based upon my experience with short sales in mostly Arkansas and Tennessee, I would agree that Select Portfolio seems to be pretty straightforward and speedy. But I have had good experiences with the Citi negotiators in their O'Fallon, MO, office. Wells Fargo is decent on most files, and I appreciate that they seem to be able to get FHA short sales done in a reasonable amount of time. Chase has been pretty good, though they're still working out the kinks in Equator since making the switch there. Bank of America is ok for anything non-FHA, hit-and-miss for COOP, and a nightmare for FHA.

  • Jackie Thompson April 8, 2013 at 3:46am

    HSBC is the easiest in my opinion.  They don't require documentation from the homeowner.  No Equator.  You fax the package in and they respond in a timely manner.   One bad thing though, if you double end the transaction they cut your brokerage fee.

    • John T Rockey > Jackie Thompson April 8, 2013 at 4:43am

      I, too have found HSBC easy to work with.

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