VA not responding to Chase

Chase picked up a loan the first week of March from Met Life. We turned in a full package the first week of March as soon as Chase assigned a loan number to the loan. A foreclosure sale date was scheduled for April 30th, which got postponed to May 14th. The bank has been telling us for 1 1/2 months that the appraisal was ordered through the VA (March 26 and again on April 10) and have never got it back. As far as I know no one ever came out to do an appraisal on the property. I have been calling the bank at least once a week for 2 months and have requested an update on the appraisal and that I have never gotten called to do one. They can't get the foreclosure postponed without the appraisal. I have called the bank several times a day and have spoken to the negotiator every day and they are saying that they have been trying to get an answer from VA on if there is an appraisal & the value and if they can postpone the foreclosure for Tuesday. VA isn't responding. My question is, "Does anyone have a contact at VA?" How can we get them to respond? Otherwise, this SS that I have been working on for over a year will foreclose. Thanks, Holly

You need to be a member of Short Sale Superstars to add comments!

Join Short Sale Superstars

Email me when people reply –

Replies

  • They finally postponed the foreclosure sale the day before, but I don't know specifically why. I did call the Regional VA rep and the bank numerous times with no response, but it did get postponed. So that is good news. I still have no idea when an appraisal is going to ever happen. You have got to love the business to put up with such disorganization.

  • Try the page below. See if the number there helps. It also looks like Petra, (in discussion section) had the same MetLife to Chase switch with a VA sale. I hope someone will be able to help. I understand the MetLife to Chase transfer difficulties, especially regarding valuation transfers not happenening, but my client has FNMA. Good Luck Holly.

    http://shortsalesuperstars.com/group/VAshortsales

  • Does anybody have any contacts for VA?

This reply was deleted.
********************************** like buttons ************************