We were in the process of requesting an extension on our short sale approval because we needed more time for the city to process some paperwork that was file. And the bank said that a short sale option is no longer available due to the history on the account. I assume they are referring to the fact that we had already received a short sale approval extension prior to this, that extension was due to repairs on the property having to be done to appease the appraisal inspector. The bank advised the only option now is a loan mod, which is not possible for my client. Does anybody have any advise or experience with this? The bank is select portfolio servicing by the way.

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Who is the servicer and who is the investor?

The servicer is SPS the investor was originally chase per the Loan Docs

Ah, yeah SPS and chase backed assets have a new guideline that is horrible. I had 4 listings fall apart within the last month because of it. I wish I had good news for you but if they are telling you a short sale is no longer an option the short sale likely won't get done. They only allow one short sale review once the listing period expires. meaning if they denied you for an extension now due to a maximum number of extensions, you won't be able to reopen a short sale.


What type of paperwork was being processed with the city and is this something that would be required to meet the terms of the short sale approval letter from SPS in order to close? What was the length of the initial extension?

it was a garage conversion that had to be demo and yes it was a condition that had to be met for the city to issue the release of the substandard and that was required to be able to issue the title policy and close. and then the loan approval expired so the lender had to resubmit and some of the buyers employers took a very long time to send back his voes.  I guess he's employed w several employers thru the year so they all had to be verified. 

Hi Adriana  i think you are getting misinformation from SPS  First,  they would have already had to review the homeowner for home retention(modification)  prior to opening a short sale workout. I have negotiated several short sales with SPS   I'm here in Calif so contact me if you need help

Tony Morales

Tm Short Sales Consulting


Hi, call the consumer ombudsman department and explain what’s going on. See if they can step in and help. When things are escalated through their department, they are able to reach out to higher contacts. I’ve only had to utilize them a few times over the years but they always have helped get results. 866-662-0035, Option 3



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