I've got two files with REDC from Bank of America through their "COOP" program. For some reason I cant get anyone in their office, particularly my asset managers to respond to my calls or emails. I have one file that supposedly is approved per the last conversation with the asset manager, but yet I cant get them to send me the approval letter.
I havent had to deal with REDC before these two files, but I have to say this is like dealing with the old BofA all over again. Does anyone have a contact in upper management at REDC I can contact to rattle some heads?
Thanks!
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Sent you a private message. Also, contact the BOA social media team - http://social.bankofamerica.com/
Thanks Kevin, I havent seen it yet so you may need to try again.
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