Since this transaction is being hadled through Equator I don't seem to have the luxory to speak to any one. So if any of my associates out there has a name and number I would be soooo greatful

Lisa Swaim

Remax Alliance

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Lisa did you try twitter for help or jigsaw for contacts.   As much as we want to help, it is very difficult for us to give up escalation contacts that we have worked to get.  Do some research, find the CEO email and go to jigsaw and try to find as many emails as you can and start sending.

Hi Lisa-  I just went through this.  I cannot figure out how to attach a file here.  Give me your email and I will send you the dispute form my B of A Negotiator emailed me to fill out.  Also, I called and asked for a Senior Negotiator and she called me back in 24 hours and said she would order a new appraisal.  The Senior Negotiors are all in one location and their office number is 877-824-0978

 

Kathy Scruton

Realty One Group

Hi Kathy, My e-mail address is [email protected] Thank you sooo very much. You Rock!

Lisa Swaim

Remax Alliance

720-273-6283

This is the email I got after I contacted Landsafe that the contact info on the attached form does not work.

 

Good evening Kathy:

Thank you for contacting LandSafe Customer Service in regards to your email. Please be advise the correct email address is [email protected] and the fax to 888-200-1124. Please let us know if we can assist further, or if you have any additional questions.

Sincerely,

LandSafe Customer Service
877-572-5673

Attachments:
Good work!  I did not know they actually had a dispute form lol, BOA loves their forms:)  Can you attach the form here?

Here's the email that came with it.

 

Good evening Kathy:

Thank you for contacting LandSafe Customer Service in regards to your email. Please be advise the correct email address is [email protected] and the fax to 888-200-1124. Please let us know if we can assist further, or if you have any additional questions.

Sincerely,

LandSafe Customer Service
877-572-5673

Attachments:
Hi Becky, Below is the form I received. Let me know if you were not able to get the attachment
Attachments:
I could open both:)  This is great, thanks for sharing!
Are you the listing agent?  Did you personally create your online account through the equator system?  If so, you should not have any problem communicating with the assigned negotiator on your short sale file.  There are several ways to communicate with them...their contact information is listed in the equator (email and telephone number) and you can also communicate with them through the Message Board.  I've never had a problem communicating.... You must have an authorization on file to speak. This is the first document that is requested before any other documents are requested from the lender int he equator system.  I hope this helps.
Lisa, thanks so much for sharing.  I have disputed several values with BOA, and have been doing short sales from before there were any classes or designations, and this is the FIRST time I heard about a dispute form.  It is now in my data base, and I will use it.  Thanks again.  I head up the short sale division here at Keller Williams in Destin FL

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